Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members. * Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
Quick apply
Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members. * Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
Quick apply
Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members. * Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
West Palm Beach, FL · On-site
Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members. * Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
West Palm Beach, FL · On-site
Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members. * Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
Brandon, FL · On-site
$17/hr
CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries ... Participate in virtual and in-person team meetings, training sessions, and performance reviews as ...
Quick apply
Brandon, FL · On-site
$17/hr
CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries ... Participate in virtual and in-person team meetings, training sessions, and performance reviews as ...
Brandon, FL · On-site
$17/hr
CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries ... Participate in virtual and in-person team meetings, training sessions, and performance reviews as ...
Brandon, FL · On-site
$17/hr
CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries ... Participate in virtual and in-person team meetings, training sessions, and performance reviews as ...
$14.50 - $18.25/hr
CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries ... Participate in virtual and in-person team meetings, training sessions, and performance reviews as ...
$14.50 - $18.25/hr
CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries ... Participate in virtual and in-person team meetings, training sessions, and performance reviews as ...
Jacksonville, FL · Remote
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Jacksonville, FL · Remote
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Orlando, FL · Remote
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Orlando, FL · Remote
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Orlando, FL · On-site +1
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Orlando, FL · On-site +1
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Orlando, FL · On-site
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Orlando, FL · On-site
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Jacksonville, FL · On-site +1
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Jacksonville, FL · On-site +1
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Jacksonville, FL · On-site
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Jacksonville, FL · On-site
$17/hr
... work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare ...
Tampa, FL · On-site
$17.70 - $22.45/hr
ABOUT THE CALL CENTER AGENT POSITION Do you like helping others? If so, this job might be for you ... We provide 24/7/365 telephone answering and virtual receptionist services to businesses across the ...
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Tampa, FL · On-site
$17.70 - $22.45/hr
ABOUT THE CALL CENTER AGENT POSITION Do you like helping others? If so, this job might be for you ... We provide 24/7/365 telephone answering and virtual receptionist services to businesses across the ...
$32K - $37K/yr
Call Center Sales Agent - Entry Level NO Remote positions Available Salary Range Salary: $32,500 to ... Fun and virtual team environment Company Overview Logistics Worldwide is one of the most ...
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$32K - $37K/yr
Call Center Sales Agent - Entry Level NO Remote positions Available Salary Range Salary: $32,500 to ... Fun and virtual team environment Company Overview Logistics Worldwide is one of the most ...
$32K - $37K/yr
Call Center Sales Agent - Entry Level NO Remote positions Available Salary Range Salary: $32,500 to ... Fun and virtual team environment Company Overview Logistics Worldwide is one of the most ...
Quick apply
$32K - $37K/yr
Call Center Sales Agent - Entry Level NO Remote positions Available Salary Range Salary: $32,500 to ... Fun and virtual team environment Company Overview Logistics Worldwide is one of the most ...
Jacksonville, FL · On-site
$32K - $37K/yr
Company parties Call Center Sales Agent - Entry Level NO Remote positions Available Salary Range ... Fun and virtual team environment Company Overview Logistics Worldwide is one of the most ...
Quick apply
Jacksonville, FL · On-site
$32K - $37K/yr
Company parties Call Center Sales Agent - Entry Level NO Remote positions Available Salary Range ... Fun and virtual team environment Company Overview Logistics Worldwide is one of the most ...
Fort Lauderdale, FL · On-site +1
$16.61/hr
Call Center Representative (Remote) - 546942 Department: Federal Services Employment Type ... Experience working in a virtual team or prior remote work experience is a plus. * Bilingual ...
Fort Lauderdale, FL · On-site +1
$16.61/hr
Call Center Representative (Remote) - 546942 Department: Federal Services Employment Type ... Experience working in a virtual team or prior remote work experience is a plus. * Bilingual ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Tampa, FL · On-site
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Tampa, FL · On-site
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Tampa, FL · On-site
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Tampa, FL · On-site
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Lantana, FL · On-site
$18 - $20.50/hr
Attend all required staff meetings, trainings, in-services, and conferences (virtual and in-person ... Comply with all monitoring, call recording, quality assurance, documentation, and performance ...
Lantana, FL · On-site
$18 - $20.50/hr
Attend all required staff meetings, trainings, in-services, and conferences (virtual and in-person ... Comply with all monitoring, call recording, quality assurance, documentation, and performance ...
$3.95 - $5.03
0% of jobs
$5.03 - $6.11
0% of jobs
$6.11 - $7.19
16% of jobs
$7.58 is the 25th percentile. Wages below this are outliers.
$7.19 - $8.26
24% of jobs
$8.26 - $9.34
0% of jobs
$9.34 - $10.42
5% of jobs
The median wage is $11.03 / hr.
$10.42 - $11.50
7% of jobs
$12.32 is the 75th percentile. Wages above this are outliers.
$11.50 - $12.57
29% of jobs
$12.57 - $13.65
12% of jobs
$13.65 - $14.73
3% of jobs
$14.73 - $15.81
3% of jobs
$3
$10
$15
| Aspect | Virtual Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes training certifications | High school diploma or equivalent; customer service training often provided |
| Work Environment | Remote, home-based or virtual office setting | Typically office-based or remote, depending on employer |
| Industry Usage | Common in call centers, customer support, sales | Customer support, sales, technical support roles |
| Job Functions | Handling inbound/outbound calls, support, sales | Assisting customers, resolving issues, providing product info |
The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.
Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

Full-time
Posted 18 days ago
Become the newest member of our exciting team at SROA Capital as we redefine self-storage!
At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel three years in a row.
SROA Capital is a vertically integrated private equity real estate investment firm that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.
The Call Center Training Lead serves as the primary Learning & Development partner for Customer Support operations. Acting as a Subject Matter Expert (SME) for call center processes, systems, products, and customer experience standards, this role ensures that training programs are delivered effectively and aligned with operational needs.
The specialist is responsible for facilitating new-hire onboarding, ongoing development programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides expertise and feedback that support the development of training content while ensuring learning solutions are accurate, relevant, and successfully executed.
This role focuses on training delivery, coaching, learner support, and operational partnership.
Duties and Responsibilities
Training Delivery & Facilitation
Operational Partnership & Subject Matter Expertise
Coaching & Performance Support
Organizational Collaboration
Qualifications
Preferred
SROA Offers:
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.