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Evening Call Center Jobs (NOW HIRING)

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

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Evening Call Center information

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How much do evening call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for evening call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Evening Call Center jobs?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What Are Evening Jobs Working in a Call Center?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an Evening Call Center Representative, and why are they important?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs
What cities are hiring for Evening Call Center jobs? Cities with the most Evening Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Evening Call Center jobs? States with the most job openings for Evening Call Center jobs include:
What job categories do people searching Evening Call Center jobs look for? The top searched job categories for Evening Call Center jobs are:
Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in the United States as of June 2026, with employment types broken down into 7% Locum Tenens, 4% As Needed, 42% Full Time, 26% Part Time, 20% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Evening Call Center Representative

Frank Gay Residential

Orlando, FL

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Frank Gay Services, Orlando, FL is calling, and so should you!

We’re inviting motivated individuals to help us shape the foundation of something big!

This is your chance to do more than just take calls. You'll be a part of building the culture, processes, and success of a growing department in a company with a long-standing reputation for excellence.

Why Join Us?

Because yes, you can have it all:

  • Stability in a recession-resistant, essential industry
  • A small business feel with the support of a trusted, established network
  • Real career growth opportunities
  • The chance to make an impact in launching a new call center operation
  • A supportive, team-driven environment that values your voice and ideas
  • The ability to maximize your earnings through performance-based incentives

 

About the Role

As a Customer Service Representative, you’ll be on the front lines of customer interaction, but also at the heart of something new. You’ll be instrumental in helping us build a call center that reflects our core values: Service, Integrity, and Excellence.

Your responsibilities will include:

  • Answering inbound calls from new and existing customers
  • Scheduling service appointments accurately and efficiently
  • Demonstrating empathy and professionalism with every interaction
  • Educating customers on our services, including membership plans
  • Making outbound calls to support appointment setting and customer follow-up
  • Meeting performance goals around call quality, bookings, and customer satisfaction

We’ll provide thorough training and coaching to ensure you feel confident and supported from day one. Your insights and feedback will help shape how we grow this new department, and your performance will play a key role in its long-term success.

Compensation & Perks

  • Hourly pay plus weekly bonus payouts
    (Top representatives are earning $200–$1,000+ weekly in bonuses)
  • Weekly pay
  • Flexible scheduling, we are seeking midday & evening schedules
    • Tuesday through Saturday 1pm - 10pm
    • Sunday through Thursday 1pm - 10pm
    • 4X10 Shifts available
  • PTO after 90 days
  • Paid holidays and birthday pay
  • Medical, dental, and vision insurance
  • 401(k) with match and IRA options
  • Paid life insurance
  • Ongoing training and leadership development
  • Opportunity to grow with a new department and make your mark

Who You Are

  • A clear, confident communicator who thrives in a fast-paced environment
  • Passionate about providing great customer service
  • Interested in being part of a new team where your ideas are heard and valued
  • Motivated to grow with a company that promotes from within
  • Excited by the opportunity to build, lead, and shape a new call center

Interested?

These roles are filling fast! If you’re excited about more than just a job and want to help launch something new, apply now.

Frank Gay Services is calling, and we can’t wait to hear from you!

Apply