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Night Shift Call Center Jobs (NOW HIRING)

Ultimate LLC

3rd Shift Call Center Rep

Minneapolis, MN

$21.50/hr

3rd Shift Call Center Rep Location: Eden Prairie, MN Looking to start or grow your career in operations or logistics? Join a high-energy overnight (3rd shift) team that keeps shipments moving for ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA · On-site

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

Hallcon

Call Center Agent - Nights B

Lenexa, KS

$20.30/hr

Call Center Agent (In-Office, Night Shift - B Schedule) Position: Call Center Agent (In-Office, Night Shift - B Schedule) Location: Lenexa, KS Pay: $17.30 / +$3.00 for a base rate of $20.30 Schedule ...

Hallcon

Call Center Agent - Nights B

Overland Park, KS

$20.30/hr

Call Center Agent (In-Office, Night Shift - B Schedule) Position: Call Center Agent (In-Office, Night Shift - B Schedule) Location: Lenexa, KS Pay: $17.30 / +$3.00 for a base rate of $20.30 Schedule ...

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Night Shift Call Center information

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How much do night shift call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for night shift call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Shift Call Center Agent, and why are they important?

To thrive as a Night Shift Call Center Agent, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically required. Patience, resilience, and the ability to stay focused during non-traditional hours set outstanding agents apart. These skills and qualities ensure effective customer support, high performance, and reliable service during overnight shifts.

What is the difference between Night Shift Call Center vs Customer Service Representative?

AspectNight Shift Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceOffice, retail, or remote settings
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, patience, product knowledge
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

The Night Shift Call Center typically involves working overnight hours in a call center environment, focusing on customer support or sales. Customer Service Representatives may work during regular hours or remotely, providing similar support but often during daytime shifts. Both roles require strong communication skills and industry-specific knowledge, but differ mainly in work hours and environment.

What are night shift call center jobs?

Night shift call center jobs involve handling customer inquiries, support requests, or outbound calls during nighttime hours, often to provide 24/7 service or to assist customers in different time zones. Employees typically work late evening, overnight, or early morning shifts. These roles may involve answering phone calls, responding to emails or chats, and resolving issues for customers. Night shift call center agents need strong communication skills, patience, and the ability to work effectively during non-traditional hours. Many companies offer additional compensation or benefits for working night shifts.

What are some common challenges faced by employees working the night shift in a call center, and how can they be managed?

Working the night shift in a call center often means adjusting to a different sleep schedule and managing fatigue, as you may be working when your body is naturally used to resting. Night shift employees may also experience less direct supervision and fewer colleagues on-site, requiring strong self-motivation and problem-solving skills. To manage these challenges, it’s important to establish a consistent sleep routine, communicate regularly with your team, and take scheduled breaks to stay alert. Many call centers provide additional support and resources for night shift workers, such as wellness programs or access to supervisors during off-hours.
More about Night Shift Call Center jobs
What cities are hiring for Night Shift Call Center jobs? Cities with the most Night Shift Call Center job openings:
What are the most commonly searched types of Shift Call Center jobs? The most popular types of Shift Call Center jobs are:
What states have the most Night Shift Call Center jobs? States with the most job openings for Night Shift Call Center jobs include:
What job categories do people searching Night Shift Call Center jobs look for? The top searched job categories for Night Shift Call Center jobs are:
Night Shift Call Center jobs near you
3rd Shift Call Center Rep

3rd Shift Call Center Rep

Ultimate LLC

Minneapolis, MN

$21.50/hr

Other

Posted 3 days ago

Job description

Job Description
3rd Shift Call Center Rep
Location: Eden Prairie, MN
Looking to start or grow your career in operations or logistics? Join a high-energy overnight (3rd shift) team that keeps shipments moving for thousands of customers every day. This is a great opportunity for individuals who enjoy fast-paced work, problem-solving, and teamwork.
What You'll Do

  • Track and manage shipments from start to finish
  • Communicate with customers and carriers via email and phone
  • Update orders, assign loads, and ensure accurate system data
  • Work from task queues and inboxes in a high-volume environment
  • Follow established processes to resolve issues quickly and efficiently
Schedule
  • Training (5 weeks onsite): Mon-Fri, 3:30 PM - 12:00 AM
  • After training: 3rd shift schedule (11:30 PM - 8:00 AM), including weekends
  • Pay: $21.50/hr
What We're Looking For
Required:
  • High school diploma or GED
  • Customer service experience
  • Comfortable working overnight and weekends
Nice to Have:
  • Experience in logistics, call center, retail, hospitality, or scheduling roles
  • Basic Microsoft Office skills
  • Strong attention to detail and ability to multitask
Why This Role?
  • Contract-to-hire with long-term potential
  • Gain experience in logistics and operations
  • Structured training and clear processes to help you succeed
  • Be part of a team that supports thousands of customers each month

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -062026-423817

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