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How much do call center spanish jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for call center spanish in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call Center Spanish job?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are typical responsibilities for someone in a Call Center Spanish role?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in the Call Center Spanish position, and why are they important?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

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Call Center Spanish jobs near you

Call Center Sales Manager

VentureTech Solutions

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Venture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Bilingual Call Center Sales Manager. Based entirely in-office at our client’s corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands-on leader who knows how to scale production, build high-performing outbound/inbound phone teams, and foster a competitive, motivating team culture.
If you thrive in a fast-paced environment, possess sharp sales instincts, and love developing raw talent into top-tier producers, we want to hear from you.
What You Will Do
  • Drive Sales Performance: Oversee daily sales operations, monitor live queues, and execute strategic sales plays to hit and exceed monthly, quarterly, and annual revenue targets.
  • Talent Acquisition & Pipeline: Lead the end-to-end recruitment process for new phone agents, identifying high-potential talent to match the client's aggressive growth trajectory.
  • Onboarding & Continuous Training: Design and execute dynamic training programs covering advanced closing techniques, script mastery, rebuttal handling, and product compliance.
  • Coaching & Mentorship: Conduct consistent side-by-side coaching, call calibrations, and performance reviews to move underperforming reps to quota and keep top earners motivated.
  • Data-Driven Leadership: Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap-up time) to identify bottlenecks and optimize the sales funnel.
What We Are Looking For
  • Education: Bachelor’s Degree is required.
  • Leadership Experience: Minimum of 5+ years of direct sales management experience, specifically leading teams within a high-volume call center environment.
  • Industry Background: Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or wealth management) is highly preferred.
  • Language Skills: Bilingual (English/Spanish) verbal and written communication skills are required to support diverse team dynamics and customer demographics.
  • Location: Ability to work 100% in-office daily at the corporate headquarters in Plantation, FL. This position requires some nights and Saturdays. 
  • Proven Track Record: Demonstrated ability to build a sales training program from the ground up and hit high-volume hiring targets.
What’s in It For You
  • Competitive base salary coupled with a lucrative uncapped monthly override/bonus structure tied to team performance.
  • Comprehensive benefits package including Health, Dental, and Vision insurance.
  • 401(k) with company match and generous Paid Time Off (PTO).
  • Clear upward mobility within a rapidly expanding financial firm.

Keywords: Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Spanish, Bilingual, Spanish
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. 
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