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Call Center Spanish Jobs in Wisconsin (NOW HIRING)

ChenMed

$54K - $77K/yr

Identifies quality standards for the call center and develops processes meant to evaluate training ... BA/BS degree in a related discipline preferred * Billingual proficiency in Spanish is highly ...

altaresourceshcm

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client's products. You bring the desire to succeed as customer ...

Alta Resources

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$16 - $20/hr

Alta Resources Hiring Alta Resources is hiring Spanish bilingual customer service representatives, located at our downtown Neenah call center, to support our client's products. You bring the desire ...

Alta Resources

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client's products. You bring the desire to succeed as customer ...

Xcel Energy

Customer Contact Center

Eau Claire, WI · On-site

$20/hr

Bilingual proficiency in Spanish is highly desirable, with a compensation premium available after passing a Spanish-language proficiency test. * Previous call center experience is highly desirable.

Halpin Staffing Services

Be Seen First

Intake Specialist

Racine, WI · On-site

$19 - $20/hr

... Spanish or English/Hmong will be $20 Provide limited income families with the services and ... Will work in the call center type setting with candidates but will work at front desk as well as ...

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Call Center Spanish information

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$10

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How much do call center spanish jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for call center spanish in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a call center Spanish?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are the typical responsibilities of a call center Spanish?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in a call center Spanish position?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are popular job titles related to Call Center Spanish jobs in Wisconsin?

For Call Center Spanish jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Call Center Spanish jobs in Wisconsin look for?

The top searched job categories for Call Center Spanish jobs in Wisconsin are:

What cities in Wisconsin are hiring for Call Center Spanish jobs?

Cities in Wisconsin with the most Call Center Spanish job openings:

Call Center Spanish jobs near you
Infographic showing various Call Center Spanish job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $37,605 per year, or $18.1 per hour.

Bilingual Call Center Representative

Milwaukee, WI • On-site

UW Credit Union
Commercial Banking • 501 - 1,000 employees
Learn more about UW Credit Unionexternal

$20.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Call Center Specialist

Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a leader in the industry. Come launch your career with a robust, supportive and community-driven organization.

UW Credit Union's commitment to serving our Spanish speaking members, and the community, has resulted in significant need for Spanish-bilingual skills in our Member Solutions Center.

Hours: 8:00am-5:30pm Monday-Friday, with rotating Saturdays (9:00am-1:00pm).

Pay: Starting wage $20.50/hour with potential for higher base wage based on experience. Spanish bilingual candidates will receive a $1.25/hour premium.

Location: Milwaukee, WI (ability to work at home 2 days per week (& Saturdays) based on performance/role progress after training).

This training class is starting on Monday September 21, 2026

Classroom training onsite for the first 12 weeks of employment.

Continuous learning and development opportunities including, but not limited to, transparent dialogs, resources, tools, and technical learning modules.

Responsibilities

What You'll Do:

  • Respond to inbound calls from members regarding account inquiries, transactions, and general financial services.
  • Provide accurate information and resolve issues efficiently while maintaining a high level of professionalism and empathy.
  • Document member interactions and follow up on unresolved issues to ensure timely resolution.
  • Educate members on available products, services, and digital tools to enhance their banking experience.
  • Collaborate with internal teams to escalate complex issues and ensure member needs are met.
  • Meet performance metrics including call quality, response time, and member satisfaction scores.
  • Stay informed on financial regulations, product updates, and internal policies to provide compliant and consistent service.
Qualifications

These skills and experience are essential to your success:

  • 8 months to 1 year of experience in customer service, preferably in a call center environment.
  • Proficiency with Microsoft Office products.
  • Familiarity with major web browsers and operating systems.
  • Ability to learn and navigate complex systems and technologies.
  • Bilingual fluency in Spanish and English.
Working at UW Credit Union

Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:

  • 21.5 days of annual time off (accrued per pay period)
  • 2 weeks paid caregiver leave
  • 2.5 weeks paid new child parental leave
  • 2 days paid volunteer time
  • 10 paid holidays (including your birthday!)
  • 401k company match of up to 5%, plus approximately 4% discretionary match
  • Variable bonus reward
  • Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
  • Employee Assistance Program
  • And more!

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.

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