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Remote Call Center Representatives Jobs in Wisconsin

Location: Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports To: Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ...

Location: Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports To: Patient Customer Service Manager Compensation: $50,000+ (Based on experience ...

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our ... This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

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Remote Call Center Representatives information

See Wisconsin salary details

$10

$18

$25

How much do remote call center representatives jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote call center representatives in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative, and why are they important?

To thrive as a Remote Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient customer service, high satisfaction rates, and effective resolution of issues in a virtual environment.

How do Remote Call Center Representatives stay connected and collaborate effectively with their teams while working from home?

Remote Call Center Representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared dashboards to stay connected with their teams. Regular virtual meetings and team huddles help ensure everyone is aligned on goals, updates, and best practices. Collaboration platforms also allow representatives to quickly seek assistance from supervisors or share information with colleagues, which helps maintain a supportive and cohesive work environment despite physical distance.

What are Remote Call Center Representatives?

Remote Call Center Representatives are customer service professionals who work from home or other remote locations, handling inbound or outbound calls for a company. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. These representatives use phone systems, chat, or email to communicate and often need strong communication and problem-solving skills. Remote call center jobs offer flexibility and require a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What cities in Wisconsin are hiring for Remote Call Center Representatives jobs? Cities in Wisconsin with the most Remote Call Center Representatives job openings:
Infographic showing various Remote Call Center Representatives job openings in Wisconsin as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $37,605 per year, or $18.1 per hour.
WISCONSIN only - Work at Home Call Center Representative

WISCONSIN only - Work at Home Call Center Representative

InfoCision

Madison, WI • Remote

$9/hr

Other

Posted 13 days ago


InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers


Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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