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Amazon Call Center Jobs in Wisconsin (NOW HIRING)

Menard, Inc

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

  • Medical

  • Dental

As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will ...

Menards

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

  • Medical

  • Dental

As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will ...

Menards, Inc.

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

  • Medical

  • Dental

As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will ...

EMPIRE HOME REMODELING INC

Call Center Manager

Milwaukee, WI · On-site

$45K - $75K/yr

  • Medical

  • PTO

Position Overview The Onsite Call Center Manager will oversee the daily operations of our in-house call center team, ensuring exceptional customer interactions, efficient scheduling, and strong lead ...

Bath Concepts

Call Center - Rehasher

Milwaukee, WI · On-site

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

Bath Concepts

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions available, and are looking for some amazing new talent. Duties include ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative ID 2026-6166 Location : City Wauwatosa Category Contact Center FTE 2.0 Schedule Monday-Friday 8:00am-5:30pm with rotating Saturdays (9:00am-1:00pm) Salary Grade 6 Min USD ...

New

UW Credit Union

Call Center Representative

Madison, WI · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist ...

New

UW Credit Union

Call Center Representative

Wauwatosa, WI · Hybrid

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist, you'll ...

New

UW Credit Union

Call Center Representative

Madison, WI · Hybrid

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist, you'll ...

New

UW Credit Union

Call Center Representative

Wauwatosa, WI · Hybrid

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist ...

New

UW Credit Union

Call Center Representative

Madison, WI · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative ID 2026-6165 Location : City Madison Category Contact Center FTE 2.0 Schedule Monday-Friday 8:00am-5:30pm with rotating Saturdays (9:00am-1:00pm) Salary Grade 6 Min USD $20 ...

New

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How much do amazon call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for amazon call center in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

How do I become a customer service representative for Amazon?

To become a customer service representative for Amazon, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often apply online through Amazon's careers website, complete an application, and may undergo assessments or interviews. Prior experience in customer service and familiarity with computer systems can be advantageous.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Wisconsin?

For Amazon Call Center jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Wisconsin look for?

The top searched job categories for Amazon Call Center jobs in Wisconsin are:

What cities in Wisconsin are hiring for Amazon Call Center jobs?

Cities in Wisconsin with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,605 per year, or $18.1 per hour.

Part Time Call Center

Menard, Inc

Eau Claire, WI • On-site

$16.35/hr

Part-time

Medical, Dental

Posted 27 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 976 frontline employees who took The Breakroom Quiz

11th of 51 rated home improvement retailers

Job description

Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner!

CALL CENTER PRIMARY RESPONSIBILITIES:

Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.     

  • Process sales and special orders based on Customer requests and need
  • Provide clarification on Menards return policies and process returns accurately
  • Ability to work both independently and on a team in a fast-paced work environment
  • Ability to solve customer concerns and provide effective solutions in timely manner

 

Call Center hours of Operations are Sunday – Saturday 7:00am – 7:00pm.  

Part Time: starting at $16.35/hour 

  • Flexible scheduling during Call Center hours of operation
  • PM availability preferred,
  • weekend availability is required

 

Additional Requirements:

  •  Must be able to work ONSITE at the General Office in Eau Claire, WI
  •  Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
  •  Opportunities to work occasional overtime including weekends and holidays
  •  High school diploma or equivalent
  •  Strong customer service skills and the ability to handle customer inquiries in a professional manner

BENEFITS:

  • Extra $3 per hour for weekend shifts
  • Flexible Scheduling
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities

Menards Call Center Team Members work as a Team with one goal in mind – Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!

What Menards employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Menard logo

About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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