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Bilingual Call Center Agent Jobs (NOW HIRING)

Adecco

Bilingual Spanish Call Center Agent

Tampa, FL · Remote

$19/hr

If Bilingual Call Center Agent sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for a Bilingual Call Center Agent include ...

Gobeacon

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 for training then $18.50 once training is complete. The Customer Service ...

Del Toro Insurance

Agent/CSR

Miami, FL · On-site

$14.75 - $19.75/hr

Bilingual Call Center Agent (English/Spanish) We are looking for a driven and results-oriented Bilingual Call Center Agent (English/Spanish) to join our dynamic sales team in the car insurance ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Being bilingual is advantageous. --Additional Information: This hourly position offers a starting ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Being bilingual is advantageous. --Additional Information: This hourly position offers a starting ...

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Bilingual Call Center Agent information

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How much do bilingual call center agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bilingual call center agent in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a bilingual call center agent?

Bilingual Call Center Agents are customer service professionals who handle phone calls and other communications in two or more languages. Their primary responsibility is to assist customers, answer questions, resolve issues, and provide information, all while communicating fluently in the required languages. This role is crucial for companies serving diverse communities or international clients. Bilingual agents ensure that all customers receive support in their preferred language, improving customer satisfaction and expanding a company's reach.

What are the key skills and qualifications needed to thrive as a bilingual call center agent, and why are they important?

To thrive as a Bilingual Call Center Agent, you need fluency in at least two languages, strong verbal and written communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is typically required. Exceptional listening skills, patience, and problem-solving abilities help agents effectively resolve customer issues and build rapport. These skills are essential to providing efficient, high-quality service to diverse customer bases and ensuring customer satisfaction.

What are some common challenges faced by bilingual call center agents, and how can they be addressed?

Bilingual Call Center Agents often encounter challenges such as managing high call volumes, handling complex customer issues in multiple languages, and accurately translating technical terms. These challenges can be addressed by developing strong communication and active listening skills, staying organized with call documentation, and participating in regular training sessions to stay updated on product knowledge and language proficiency. Supportive team environments and access to language resources also help agents succeed and reduce stress.

What is the difference between Bilingual Call Center Agent vs Customer Service Representative?

AspectBilingual Call Center AgentCustomer Service Representative
CredentialsBasic customer service skills, bilingual proficiencyBasic customer service skills, may require language skills
Work EnvironmentCall centers, customer support centersRetail, office, call centers
Industry UsageTelecommunications, tech, financeRetail, hospitality, healthcare
Search IntentJobs requiring bilingual skills in call centersCustomer service roles, often monolingual

Both roles involve assisting customers, but Bilingual Call Center Agents specifically handle calls in multiple languages within call centers, while Customer Service Representatives may work in various settings and often handle monolingual interactions. The bilingual skill requirement makes the agent role more specialized for companies serving diverse populations.

More about Bilingual Call Center Agent jobs

What cities are hiring for Bilingual Call Center Agent jobs?

Cities with the most Bilingual Call Center Agent job openings:

What are the most commonly searched types of Bilingual Call Center Agent jobs?

The most popular types of Bilingual Call Center Agent jobs are:

What states have the most Bilingual Call Center Agent jobs?

States with the most job openings for Bilingual Call Center Agent jobs include:

What job categories do people searching Bilingual Call Center Agent jobs look for?

The top searched job categories for Bilingual Call Center Agent jobs are:

Bilingual Call Center Agent jobs near you
Infographic showing various Bilingual Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

Bilingual Spanish Call Center Agent

Adecco

Tampa, FL • Remote

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Adecco is assisting a local client recruiting for Bilingual Spanish Call Center Agent opportunities in a fully remote setting. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that offers remote customer service experience in a fast-paced call center environment. If Bilingual Call Center Agent sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Bilingual Call Center Agent include but are not limited to:

  • Handle inbound and outbound customer calls in both Spanish and English

  • Process email, chat, callback interactions, transactions, and service inquiries

  • Use computer systems to research information and troubleshoot customer issues

  • Accurately document customer interactions, inquiries, complaints, and actions taken

  • Escalate unresolved issues while maintaining a high level of customer service

Candidates for Bilingual Call Center Agent must meet the following requirements to be considered:

  • Must be fluent in reading, writing, and speaking both Spanish and English

  • Previous call center experience required

  • Minimum 6 months of customer service experience required

  • High School Diploma or GED required

  • BYOD setup required with Windows 10 or higher or macOS 14.0 or later

  • Intel i5, AMD Ryzen 5, or better; minimum 8GB RAM and 238GB storage required

  • Two screens, headset, and quiet home workspace required

  • Minimum internet speed of 20 Mbps download and 5 Mbps upload with jitter below 10 required

What's in this Bilingual Call Center Agent position for you?

  • Pay: $19.00/hour

  • Weekly paycheck

  • Dedicated Onboarding Specialist & Recruiter

  • Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Bilingual Call Center Agent position is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Bilingual Call Center Agent position and other opportunities with Adecco in a fully remote setting, apply today!


Pay Details: $19.00 to $10.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.