ZipRecruiter

Log In

1

Bilingual Call Center Agent Jobs (NOW HIRING)

ADS

Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Being bilingual is advantageous. --Additional Information: This hourly position offers a starting ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Overview We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. Hours and Work days This position is required to work Monday ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Overview We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. Hours and Work days This position is required to work Monday ...

At Your School (AYS, Inc.)

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent Location: Remote Job Overview: As a Call Center Agent at AYS Inc, you will be ... Bilingualism is an asset Benefits: * Competitive salary * Comprehensive benefits package, including ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be ... including evenings and weekends - Bilingualism is an asset Benefits: - Competitive salary ...

previous pagenext page

Showing results 21-40

All JobsBilingual Call Center Agent Jobs

Bilingual Call Center Agent information

See salary details

$11

$21

$34

How much do bilingual call center agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for bilingual call center agent in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by bilingual call center agents, and how can they be addressed?

Bilingual Call Center Agents often encounter challenges such as managing high call volumes, handling complex customer issues in multiple languages, and accurately translating technical terms. These challenges can be addressed by developing strong communication and active listening skills, staying organized with call documentation, and participating in regular training sessions to stay updated on product knowledge and language proficiency. Supportive team environments and access to language resources also help agents succeed and reduce stress.

What are the key skills and qualifications needed to thrive as a bilingual call center agent, and why are they important?

To thrive as a Bilingual Call Center Agent, you need fluency in at least two languages, strong verbal and written communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is typically required. Exceptional listening skills, patience, and problem-solving abilities help agents effectively resolve customer issues and build rapport. These skills are essential to providing efficient, high-quality service to diverse customer bases and ensuring customer satisfaction.

What is the difference between Bilingual Call Center Agent vs Customer Service Representative?

AspectBilingual Call Center AgentCustomer Service Representative
CredentialsBasic customer service skills, bilingual proficiencyBasic customer service skills, may require language skills
Work EnvironmentCall centers, customer support centersRetail, office, call centers
Industry UsageTelecommunications, tech, financeRetail, hospitality, healthcare
Search IntentJobs requiring bilingual skills in call centersCustomer service roles, often monolingual

Both roles involve assisting customers, but Bilingual Call Center Agents specifically handle calls in multiple languages within call centers, while Customer Service Representatives may work in various settings and often handle monolingual interactions. The bilingual skill requirement makes the agent role more specialized for companies serving diverse populations.

What is a bilingual call center agent?

Bilingual Call Center Agents are customer service professionals who handle phone calls and other communications in two or more languages. Their primary responsibility is to assist customers, answer questions, resolve issues, and provide information, all while communicating fluently in the required languages. This role is crucial for companies serving diverse communities or international clients. Bilingual agents ensure that all customers receive support in their preferred language, improving customer satisfaction and expanding a company's reach.
More about Bilingual Call Center Agent jobs
What cities are hiring for Bilingual Call Center Agent jobs? Cities with the most Bilingual Call Center Agent job openings:
What are the most commonly searched types of Bilingual Call Center Agent jobs? The most popular types of Bilingual Call Center Agent jobs are:
What states have the most Bilingual Call Center Agent jobs? States with the most job openings for Bilingual Call Center Agent jobs include:
What job categories do people searching Bilingual Call Center Agent jobs look for? The top searched job categories for Bilingual Call Center Agent jobs are:
Bilingual Call Center Agent jobs near you
Infographic showing various Bilingual Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

Bilingual Call Center Agent (English/Spanish) with open availability

Ambs Call Center

Tampa, FL • On-site

$22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

ABOUT THE CALL CENTER AGENT POSITION


Do you like helping others? If so, this job might be for you!

We’re a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.

We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.

On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you’ll be helping people from all walks of life across a variety of industries – with a friendly and helpful voice.



Why Work At Ambs Call Center? Click here to learn more

COMPENSATION

  • Progressive compensation based on skill development. Earn $18.20 up to $22.75 per hour                                                 


ADDITIONAL PAY


Attendance Bonus

  • $3.25 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.      


Dispatcher Differential

  • $1.50 per hour differential for becoming a dispatcher. 


Spanish Bi-Lingual Differential

  • $1.30 per hour. Are you fluent in Spanish and English? Earn a $1.30 per hour differential once you have graduated training and are handling all calls. 


Multiple opportunities for growth!  

  • Like mentoring others? Become a trainer and earn up to $26.60 per hour. Lead the team as a Supervisor and you can earn up to $28.45 per hour.  


BENEFITS

  • Competitive compensation
  • Health Insurance
  • Employer provided Life Insurance
  • Voluntary Vision & Dental
  • Smart Dollar Financial Wellness Program
  • Retirement plan with company match contribution up to 3%
  • Paid lunch and breaks
  • Paid birthday benefit after 12 months of Ambs employment
  • 1 Floating Holiday after 12 months of Ambs employment
  • Hours worked on holidays are paid at time and a half
  • Overtime available
  • 80-hour bonus pay for 1-year perfect attendance


QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS


  • High School Diploma or equivalent required

  • Typing skills of 20 wpm

  • Customer service experience preferred

  • Excellent interpersonal, verbal, and written communication skills

  • Strong basic computer skills

  • Ability to multi-task

  • Ability to make sound decisions under pressure

  • Ability to deal with difficult situations and people

  • Ability to work well in both a team environment and independently

  • A strong attention to detail

  • Requires primarily sitting at a desk for extended periods
  • Earned Sick Time

FULL-TIME EMPLOYEES

  • 40+ hours per week
  • Mandatory weekends and holidays

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.