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Bilingual Contact Center Agent Jobs (NOW HIRING)

Accurately document and enter call details into internal CRM Contact Center Support Agent Requirements: * Bilingual fluency in English and Spanish * 1+ years call center or similar experience * 6+ ...

... as a contact center agent or similar customer service-related work * Excellent ability to ... Fluent bilingual English/Spanish language skills with ability to communicate professionally, both ...

Contact Center Agent

Ione, CA · On-site

$23.25 - $31.50/hr

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How much do bilingual contact center agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bilingual contact center agent in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.15 per hour, depending on experience, location, and employer.

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Infographic showing various Bilingual Contact Center Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $39,112 per year, or $18.8 per hour.

Bilingual Contact Center Agent

Albuquerque, NM • On-site

MVD Express
Personal Services • 51 - 200 employees

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


MVD Express rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

441st of 500 rated business services


Job description

Job Openings >> Bilingual Contact Center Agent
Bilingual Contact Center Agent
Summary
Title: Bilingual Contact Center Agent ID: 1132 Location: Albuquerque Department: Contact Center
More about this job >
Description

About the Role:
MVD Express is looking for a motivated and friendly Contact Center Representative to join our team! This position plays a vital role in supporting customers over the phone and through chat, so we're looking for candidates who have excellent verbal and written communication skills, including strong spelling and grammar. If you enjoy helping people, pick things up quickly, and thrive in a fast-paced environment, we'd love to meet you.

Schedule Requirements:
Must be available:
Monday - Friday: 7:45 AM - 6:30 PM
Saturday: 8:45 AM - 3:30 PM

What You'll Do:

  • Support customers via phone and chat, helping them find the services they need
  • Set up appointments for MVD Express products and services
  • Deliver a friendly, professional experience with every interaction
  • Manage customer information and track communications
  • Accurately document conversations and customer needs via phone and email
  • Take initiative and go the extra mile to engage and support our customers
  • Perform additional duties as needed

What We're Looking For:

  • Strong writing skills, including accurate spelling, grammar, and tone
  • Friendly and professional phone presence
  • Ability to learn quickly and adapt in a fast-paced setting
  • High-level organizational skills and attention to detail
  • Customer service experience preferred but not required
  • Sales experience is a plus
  • Bilingual candidates are highly encouraged to apply

WHAT IS THE MVD EXPRESS TOTAL REWARDS STATEMENT?

  • $16.00 starting wage, bilingual differential
  • Medical, Dental & Vision Benefits
  • 401(k) matching
  • Short Term Disability Insurance, Long Term Disability Insurance, & Life Insurance
  • Leadership development program
  • Internal promotion opportunities
  • Discounts on MVD Services
  • Major Holidays Off, Paid Holidays
  • Every Sunday Off
  • Paid Time Off Annually/ Unpaid Time Off/Sick Time
  • Business Casual Dress Code - Wear Jeans & Sneakers Every Day! Piercings, fun hair colors and non-offensive tattoos are okay
Apply Now
 
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