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Bilingual Call Center Agent Jobs (NOW HIRING)

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

i3 Verticals

Call Center Agent

Sulphur Springs, TX · On-site

$12.25 - $16/hr

Call Center Agent DEPARTMENT: JusticeTech REPORTS TO: Call Center Team Lead SUPERVISORY ... Bilingual preferred but not required Equal Opportunity Employer This employer is required to notify ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

i3 Verticals

Call Center Agent

Sulphur Springs, TX · On-site

$12.25 - $16/hr

Call Center Agent DEPARTMENT: JusticeTech REPORTS TO: Call Center Team Lead SUPERVISORY ... Bilingual preferred but not required Equal Opportunity Employer This employer is required to notify ...

New

Massanutten Resort

Call Center Agent

Mcgaheysville, VA · On-site

$12.77/hr

Massanutten Resort Call Center Agent The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Bilingual (English/Spanish) is a plus. * Technical Skills: Ability to navigate multiple computer ...

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All JobsBilingual Call Center Agent Jobs

Bilingual Call Center Agent information

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How much do bilingual call center agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for bilingual call center agent in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by bilingual call center agents, and how can they be addressed?

Bilingual Call Center Agents often encounter challenges such as managing high call volumes, handling complex customer issues in multiple languages, and accurately translating technical terms. These challenges can be addressed by developing strong communication and active listening skills, staying organized with call documentation, and participating in regular training sessions to stay updated on product knowledge and language proficiency. Supportive team environments and access to language resources also help agents succeed and reduce stress.

What are the key skills and qualifications needed to thrive as a bilingual call center agent, and why are they important?

To thrive as a Bilingual Call Center Agent, you need fluency in at least two languages, strong verbal and written communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is typically required. Exceptional listening skills, patience, and problem-solving abilities help agents effectively resolve customer issues and build rapport. These skills are essential to providing efficient, high-quality service to diverse customer bases and ensuring customer satisfaction.

What is the difference between Bilingual Call Center Agent vs Customer Service Representative?

AspectBilingual Call Center AgentCustomer Service Representative
CredentialsBasic customer service skills, bilingual proficiencyBasic customer service skills, may require language skills
Work EnvironmentCall centers, customer support centersRetail, office, call centers
Industry UsageTelecommunications, tech, financeRetail, hospitality, healthcare
Search IntentJobs requiring bilingual skills in call centersCustomer service roles, often monolingual

Both roles involve assisting customers, but Bilingual Call Center Agents specifically handle calls in multiple languages within call centers, while Customer Service Representatives may work in various settings and often handle monolingual interactions. The bilingual skill requirement makes the agent role more specialized for companies serving diverse populations.

What is a bilingual call center agent?

Bilingual Call Center Agents are customer service professionals who handle phone calls and other communications in two or more languages. Their primary responsibility is to assist customers, answer questions, resolve issues, and provide information, all while communicating fluently in the required languages. This role is crucial for companies serving diverse communities or international clients. Bilingual agents ensure that all customers receive support in their preferred language, improving customer satisfaction and expanding a company's reach.
More about Bilingual Call Center Agent jobs
What cities are hiring for Bilingual Call Center Agent jobs? Cities with the most Bilingual Call Center Agent job openings:
What are the most commonly searched types of Bilingual Call Center Agent jobs? The most popular types of Bilingual Call Center Agent jobs are:
What states have the most Bilingual Call Center Agent jobs? States with the most job openings for Bilingual Call Center Agent jobs include:
What job categories do people searching Bilingual Call Center Agent jobs look for? The top searched job categories for Bilingual Call Center Agent jobs are:
Bilingual Call Center Agent jobs near you
Infographic showing various Bilingual Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

Call Center Agent

Children's Happy Teeth & Happy Braces

La Mirada, CA • On-site

$15.25 - $20/hr

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

About Us

✨ At Children's Happy Teeth , we believe every child deserves a bright, healthy smile — and every parent deserves a smooth, stress-free experience. With multiple offices across Southern California, our mission is to make dental visits fun, friendly, and easy to schedule. We're looking for a Call Center Agent who shares our passion for excellent customer service and enjoys helping families every day.

Job Overview ‍

As a Call Center Agent , you'll be the friendly voice our patients hear first! You'll handle incoming and outgoing calls, assist with scheduling and rescheduling appointments, route calls to the correct office, and answer basic questions about our services. This role is perfect for someone who is detail-oriented, patient, and tech-savvy — and who loves helping people!

Key Responsibilities ✅

  • Answer and route incoming calls promptly and professionally

  • Use multiple software platforms to manage calls, calendars, and messages

  • Assist with scheduling and patient inquiries for multiple office locations

  • Maintain detailed and accurate patient records in our scheduling system

  • ⭐Deliver an outstanding customer experience in every interaction

  • Work closely with office teams to ensure scheduling accuracy and positive patient experiences

Qualifications

  • 1+ year of experience in a customer service or call center role (dental/medical experience a plus)

  • Reliable and punctual with a positive attitude

  • Excellent phone Etiquette — friendly, patient, and professional

  • Strong attention to detail and accuracy

  • Comfortable using technology — including scheduling software, CRM tools, and email

  • Bilingual (English/Spanish) is a big advantage

**Why You'll Love Working With Us: ******

  • Supportive team culture
  • Opportunities for career advancement
  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays

****If you're a people person who loves providing great service and thrives in a dynamic team, we'd love to meet you!

Apply today and help us create more happy smiles! https://childrenshappyteeth.com/

Apply