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Penske Call Center Jobs (NOW HIRING)

Penske

Warehouse Hiring Specialist (Staffing)

Reading, PA · On-site

$16.25 - $20/hr

A Penske Warehouse Hiring Specialist is responsible for sourcing, interviewing, and making hiring ... call center environment. As such, you will have metrics to meet pertaining to call activity ...

New

Penske

Warehouse Hiring Specialist (Staffing)

Reading, PA · On-site

$16.25 - $20/hr

A Penske Warehouse Hiring Specialist is responsible for sourcing, interviewing, and making hiring ... call center environment. As such, you will have metrics to meet pertaining to call activity ...

New

Penske

Warehouse Hiring Specialist (Staffing)

Reading, PA · On-site

$16.25 - $20/hr

A Penske Warehouse Hiring Specialist is responsible for sourcing, interviewing, and making hiring ... call center environment. As such, you will have metrics to meet pertaining to call activity ...

New

Penske

TSS Lead Coordinator

Reading, PA · On-site

  • PTO

Visit Penske Logistics to learn more. Qualifications: High School Diploma or equivalent required 1-2 years of previous customer service experience required 1-2 years of call center experience ...

Penske

TSS Lead Coordinator

Reading, PA · On-site

  • PTO

Visit Penske Logistics to learn more. Qualifications: High School Diploma or equivalent required 1-2 years of previous customer service experience required 1-2 years of call center experience ...

Penske

TSS Lead Coordinator

Reading, PA · On-site

  • PTO

... of call center experience, dispatch, and/or other trucking industry experience required • Must ... Visit Penske Logistics to learn more.

Penske Automotive

Appointment Coordinator

Warwick, RI · On-site

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... appointments in a call center environment.. WHAT WE HAVE TO OFFER * Fortune 500 company ... Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free ...

Penske

Load Planner (Supply Chain/Logistics)

Dearborn, MI · On-site

$27 - $36.75/hr

... s) - Call Center and shared email box responsibility - Provide visibility to management and the ... Visit Penske Logistics to learn more. Qualifications: - High School Diploma (or equivalent ...

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How much do penske call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for penske call center in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What is a Penske Call Center?

A Penske Call Center job involves assisting customers with rental reservations, roadside assistance, billing inquiries, and general support. Representatives handle inbound and outbound calls, providing excellent customer service and troubleshooting issues. The role requires strong communication skills, problem-solving abilities, and knowledge of Penske’s services. Employees often work in a fast-paced environment with opportunities for growth and advancement.

What does a typical day look like for a Penske Call Center representative?

As a Penske Call Center representative, your typical day involves answering incoming calls from customers, assisting with rental reservations, resolving inquiries related to billing or vehicle issues, and providing support for logistics or roadside assistance. You’ll work with a supportive team, using user-friendly CRM tools to document and manage each customer interaction. Collaboration with dispatchers, branch locations, and other departments is common to ensure customer needs are met promptly. The work environment is structured, with clear daily targets and regular feedback to help you grow and succeed in your role.

What are the key skills and qualifications needed to thrive in the Penske Call Center position, and why are they important?

To thrive as a Penske Call Center representative, you need excellent communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These qualifications are crucial for efficiently addressing customer inquiries, ensuring customer satisfaction, and maintaining the company’s reputation.

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What states have the most Penske Call Center jobs?

States with the most job openings for Penske Call Center jobs include:

What job categories do people searching Penske Call Center jobs look for?

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Penske Call Center jobs near you
Infographic showing various Penske Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,230 per year, or $18.4 per hour.

Bilingual Call Center Representative

Penske Automotive

West Palm Beach, FL • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Penske Automotive Group rating

7.3

Company rating: 7.3 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

171st of 364 rated logistics

Job description

Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now!

JOIN OUR TEAM

As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.

WHAT WE HAVE TO OFFER

  • Hourly rate plus the opportunity to earn extra in performance-based bonuses.

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.

  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

  • Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

  • Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

  • Bilingual in Spanish and English is required.

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Excellent communication, interpersonal and organizational skills.

  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

  • Prompt responses to internet inquiries with courtesy, accuracy and professionalism.

APPLY WITH US!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

Req Number: 37046

Position Code: 742811

Type: Full-time

Dealership: Florida Management Company

Location Address: 2835 Ranch House Rd

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

What Penske Automotive Group employees say

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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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