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Velocity Call Center Jobs (NOW HIRING)

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Sales BDC

Houston, TX

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Customer service experience in a high-volume client contact call center Strong decision-making velocity in a fast-paced, high-volume phone contact center environment Effective, strong, and service ...

UI/UX Developer

Rockville, MD

$51 - $66.25/hr

... Velocity, Apache POI, GWT, GXT, JAX WS, JavaScript and SQL Additional Information Ability to work ... Knowledge of Avaya and/or Cisco platforms, call center features and operations. Ability to resolve ...

UI/UX Developer

Rockville, MD · On-site

$51 - $66.25/hr

... Hibernate, Struts, Spring, Velocity, Apache POI, GWT, GXT, JAX WS, JavaScript and SQL ... Cisco platforms, call center features and operations. • Ability to resolve technical ...

[Remote] Principal Software Engineer - AI

$138K - $185K/yr

... engineering velocity and maintain high code quality. • Proficiency in MySQL and relational ... Convoso's cloud-based call center software revolutionized the call center industry by empowering ...

Billing Customer Service Rep

O Fallon, MO

$16 - $20.50/hr

Customer service experience in a high-volume client contact call center * Strong decision-making velocity in a fast-paced, high-volume phone contact center environment * Effective, strong, and ...

Billing Customer Service Rep

O Fallon, MO · On-site

$16 - $20.50/hr

Customer service experience in a high-volume client contact call center * Strong decision-making velocity in a fast-paced, high-volume phone contact center environment * Effective, strong, and ...

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Velocity Call Center information

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How much do velocity call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for velocity call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a typical workday look like for a representative at Velocity Call Center?

A typical day at Velocity Call Center involves handling a steady volume of inbound and/or outbound calls, assisting customers with inquiries, troubleshooting issues, and recording case details in CRM systems. You’ll often collaborate with team members and supervisors to resolve more complex situations or escalate concerns as needed. The team environment is fast-paced, with regular coaching and team meetings to discuss updates or share best practices. Most employees follow set shift schedules, and opportunities for advancement or specialization (such as quality assurance or training roles) are common for those who excel. This dynamic structure ensures consistent support for customers while offering avenues for personal and professional growth.

What are the key skills and qualifications needed to thrive in the Velocity Call Center position, and why are they important?

To thrive at a Velocity Call Center, you need strong customer service skills, problem-solving abilities, and proficiency in verbal and written communication, often with a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, call routing systems, and basic office applications is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure are standout soft skills for this position. These skills and qualities are crucial to providing efficient, positive customer experiences and meeting performance goals in a fast-paced, high-volume call center environment.

What is a Velocity Call Center job?

A Velocity Call Center job typically involves handling inbound and outbound calls to assist customers with inquiries, support, or sales. Employees are expected to provide fast and efficient service while maintaining quality customer interactions. These roles often require strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment. Depending on the company, positions may include customer service representatives, sales agents, or technical support specialists.

More about Velocity Call Center jobs
What are the most commonly searched types of Velocity Call Center jobs? The most popular types of Velocity Call Center jobs are:
What states have the most Velocity Call Center jobs? States with the most job openings for Velocity Call Center jobs include:
Infographic showing various Velocity Call Center job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 10% Full Time, and 87% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Velocity Flex

Jersey Village, TX

$14 - $17.50/hr

Other

Posted 22 days ago


Job description

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for troubleshooting IT and technical issues.
Essential Responsibilities:
  • Receives Inbound calls from customers and branches to support all lines of business.
  • Conducts outbound calls for troubleshooting with customers and email communications for follow up.
  • Generates tickets and assign as needed to the appropriate branches, internal teams, or vendors for further assistance to complete requests.
  • Provide excellent and professional customer service in a fast-paced environment at all times.
Primary Qualifications:
  • Must have a High School diploma or GED equivalent.
  • 1 - 2 years previous Call Center experience, preferred.
  • Proficient in Microsoft Office and general computer navigation knowledge
  • Experience with hardware/network troubleshooting, preferred.