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Velocity Call Center Jobs (NOW HIRING)

Sales BDC

Houston, TX

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

Previous call center experience is strongly encouraged * Bilingual a plus!!! * Professional appearance * Extent communication skills * Team oriented * Basic computer skills * Team Velocity experience ...

Billing Customer Service Representative

O Fallon, MO · On-site

$16 - $20.50/hr

Customer service experience in a high-volume client contact call center Strong decision-making velocity in a fast-paced, high-volume phone contact center environment Effective, strong, and service ...

UI/UX Developer

Rockville, MD · On-site

$51 - $66.25/hr

... Velocity, Apache POI, GWT, GXT, JAX WS, JavaScript and SQL Additional Information Ability to work ... Knowledge of Avaya and/or Cisco platforms, call center features and operations. Ability to resolve ...

UI/UX Developer

Rockville, MD · On-site

$51 - $66.25/hr

... Hibernate, Struts, Spring, Velocity, Apache POI, GWT, GXT, JAX WS, JavaScript and SQL ... Cisco platforms, call center features and operations. • Ability to resolve technical ...

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Velocity Call Center information

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How much do velocity call center jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for velocity call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Is Hire Velocity legit?

Hire Velocity is a staffing and recruiting company that provides employment services for various industries. When considering a position with Velocity Call Center, it is advisable to research the company's reputation, reviews, and employment practices to ensure legitimacy and a good fit for your skills. Verifying job postings and understanding the company's hiring process can help confirm its legitimacy.

What does a typical workday look like for a representative at Velocity Call Center?

A typical day at Velocity Call Center involves handling a steady volume of inbound and/or outbound calls, assisting customers with inquiries, troubleshooting issues, and recording case details in CRM systems. You’ll often collaborate with team members and supervisors to resolve more complex situations or escalate concerns as needed. The team environment is fast-paced, with regular coaching and team meetings to discuss updates or share best practices. Most employees follow set shift schedules, and opportunities for advancement or specialization (such as quality assurance or training roles) are common for those who excel. This dynamic structure ensures consistent support for customers while offering avenues for personal and professional growth.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are the key skills and qualifications needed to thrive in the Velocity Call Center position, and why are they important?

To thrive at a Velocity Call Center, you need strong customer service skills, problem-solving abilities, and proficiency in verbal and written communication, often with a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, call routing systems, and basic office applications is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure are standout soft skills for this position. These skills and qualities are crucial to providing efficient, positive customer experiences and meeting performance goals in a fast-paced, high-volume call center environment.

What is a Velocity Call Center job?

A Velocity Call Center job typically involves handling inbound and outbound calls to assist customers with inquiries, support, or sales. Employees are expected to provide fast and efficient service while maintaining quality customer interactions. These roles often require strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment. Depending on the company, positions may include customer service representatives, sales agents, or technical support specialists.

How can I make 2000 a week working from home?

A Velocity Call Center representative can potentially earn $2000 a week by working full-time, handling high call volumes, and possibly earning performance-based bonuses. Success depends on experience, call center policies, and the ability to work efficiently in a remote environment with relevant communication skills and tools. Earning this amount typically requires consistent effort and possibly working additional hours or shifts.

What jobs pay 4000 a week without a degree?

In roles like sales, real estate, or certain high-paying call center positions such as those at Velocity Call Center, earnings of $4,000 or more per week are possible through commissions, bonuses, or performance-based pay. These jobs often require strong communication skills, experience, and the ability to work independently, with some positions offering flexible schedules and minimal formal education requirements.
More about Velocity Call Center jobs
What are the most commonly searched types of Velocity Call Center jobs? The most popular types of Velocity Call Center jobs are:
What states have the most Velocity Call Center jobs? States with the most job openings for Velocity Call Center jobs include:
Infographic showing various Velocity Call Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Tier 1 - 3rd Shift (Remote in Holland, OH)

Call Center Tier 1 - 3rd Shift (Remote in Holland, OH)

Velocity A Managed Services Company

Holland, OH

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Velocity is seeking a 3rd Shift - Call Center Tier 1. The 3rd Shift – Call Center Tier 1 is responsible for providing baseline overnight Tier 1 support for incoming layer 1 interactions in the call center. The ideal candidate will be an excellent communicator with the ability to remain calm and composed in challenging situations and take appropriate actions with little supervision while handling entry level, inbound, Tier 1 calls and overnight ticket monitoring. Candidates must also be adaptable in handling a variety of tasks, be self-motivated and able to manage T1 workflow with little oversight and supervision. This role will provide training both in-person and remotely as the need arises.
Must be able to work one weekend day each week and the following hours:
11:30pm-8am, Off Fri, Sat
Primary Duties and Responsibilities:
  • Answer inbound customer calls in a prompt and professional manner.
  • Analyze problems with customer equipment in a very rapid manner.
  • Analyze tickets and follow protocol to determine next steps including immediate outreach and/or escalation.
  • Correctly escalate tickets to appropriate team(s) to resolve issue.
  • Create or update tickets for every interaction received ensuring that tickets are updated properly with proper notes throughout the interaction.
  • Analyze problems with customer equipment in a very rapid manner.
  • Correctly escalate tickets to appropriate team(s) to resolve issues.
  • Provide accurate and timely notes of all procedures performed while attempting to resolve the issue.
  • Perform other chat functions and/or duties as assigned.
Skills and Abilities:
  • Provide excellent communication.
  • Remain calm and composed in challenging situations.
  • Provide outstanding customer service with a focus on empathy, compassion, and service orientation.
  • Take appropriate actions with little to no supervision.
  • Have a passion for providing solutions to customers.
  • Consider yourself well organized.
  • Have excellent telephone etiquette and communication skills.
  • Have experience with Microsoft Office software.
  • Detail oriented with the ability to follow ticket protocol.
  • Can multitask.
Qualifications, Experience and Education:
  • Obtained a High school diploma or GED.
  • Have a passion for providing solutions to customers.
  • Consider yourself well organized.
  • Have excellent telephone etiquette and communication skills.
  • Have experience with Microsoft Office software.
  • Are able to multitask.
Why you’ll love working at Velocity
We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values – Collaborative and Strong at the Core
  • Customer-obsessed
  • One team
  • Do the right thing
  • Let’s go!
Our Benefits
  • Medical, Dental, Vision
  • PTO amp; Paid Holidays
  • Paid Parental Leave
  • 401K – with Employer Match
  • Company provided Life Insurance, Short/Long-Term Disability
  • Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.