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Weekend Velocity Call Center Jobs (NOW HIRING)

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Must be flexible and have the ability to work weekends if needed!

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...

Call Center

Texarkana, TX

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a ... Flexible availability, including evenings and weekends as needed. How to Apply If you are ...

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... PM availability preferred, * weekend availability is required Additional Requirements: * Must be ...

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... PM availability preferred, * weekend availability is required Additional Requirements: * Must be ...

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Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100 ... Create and manage work schedules to ensure adequate night and weekend coverage * Audit and monitor ...

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Weekend Velocity Call Center information

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$10

$17

$25

How much do weekend velocity call center jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for weekend velocity call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Weekend Velocity Call Center?

A Weekend Velocity Call Center is a customer service or support center that operates primarily on weekends, often with a focus on handling high volumes of calls efficiently and quickly. These centers are designed to meet increased customer demand during weekends, providing timely assistance and resolving issues. Employees in these centers must be able to handle fast-paced environments, use call management software, and deliver excellent customer service. They may work part-time or full-time shifts that specifically cover Saturdays, Sundays, and sometimes Friday evenings.

What are the key skills and qualifications needed to thrive as a Weekend Velocity Call Center Representative, and why are they important?

To thrive as a Weekend Velocity Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is commonly required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel in high-volume, fast-paced environments. These skills and qualities ensure efficient customer service, high satisfaction rates, and effective resolution of issues during peak weekend hours.

What are some unique challenges of working in a Weekend Velocity Call Center, and how can I prepare for them?

Working in a Weekend Velocity Call Center often involves handling high call volumes within a condensed timeframe, which can be both fast-paced and demanding. You may encounter a wide range of customer inquiries or issues, requiring strong multitasking and problem-solving skills. To prepare, it's helpful to practice effective time management, develop resilience under pressure, and familiarize yourself with call center software and protocols. Strong communication and teamwork are key, as you’ll often collaborate closely with supervisors and colleagues to ensure customer satisfaction and meet performance targets.

What is the difference between Weekend Velocity Call Center vs Customer Service Representative?

AspectWeekend Velocity Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often during weekends and eveningsOffice or remote, customer-facing roles, flexible hours
Industry UsageCommon in telecommunication, retail, and service sectorsBroadly used across various industries including retail, healthcare, and finance
Search & Comparison IntentPeople comparing weekend call center jobs with customer service rolesIndividuals exploring customer service career options

Weekend Velocity Call Center roles typically involve handling customer inquiries during weekends, often requiring specific scheduling and call handling skills. Customer Service Representatives have broader roles across industries, often working weekdays or flexible hours. Both roles require similar credentials and training, but differ mainly in scheduling and work environment.

What cities are hiring for Weekend Velocity Call Center jobs? Cities with the most Weekend Velocity Call Center job openings:
What are the most commonly searched types of Velocity Call Center jobs? The most popular types of Velocity Call Center jobs are:
What states have the most Weekend Velocity Call Center jobs? States with the most job openings for Weekend Velocity Call Center jobs include:
Call Center Tier 1 - 3rd Shift (Remote in Holland, OH)

Call Center Tier 1 - 3rd Shift (Remote in Holland, OH)

Velocity A Managed Services Company

Holland, OH • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Velocity is seeking a 3rd Shift - Call Center Tier 1. The 3rd Shift – Call Center Tier 1 is responsible for providing baseline overnight Tier 1 support for incoming layer 1 interactions in the call center. The ideal candidate will be an excellent communicator with the ability to remain calm and composed in challenging situations and take appropriate actions with little supervision while handling entry level, inbound, Tier 1 calls and overnight ticket monitoring. Candidates must also be adaptable in handling a variety of tasks, be self-motivated and able to manage T1 workflow with little oversight and supervision. This role will provide training both in-person and remotely as the need arises.
Must be able to work one weekend day each week and the following hours:
11:30pm-8am, Off Fri, Sat
Primary Duties and Responsibilities:
  • Answer inbound customer calls in a prompt and professional manner.
  • Analyze problems with customer equipment in a very rapid manner.
  • Analyze tickets and follow protocol to determine next steps including immediate outreach and/or escalation.
  • Correctly escalate tickets to appropriate team(s) to resolve issue.
  • Create or update tickets for every interaction received ensuring that tickets are updated properly with proper notes throughout the interaction.
  • Analyze problems with customer equipment in a very rapid manner.
  • Correctly escalate tickets to appropriate team(s) to resolve issues.
  • Provide accurate and timely notes of all procedures performed while attempting to resolve the issue.
  • Perform other chat functions and/or duties as assigned.
Skills and Abilities:
  • Provide excellent communication.
  • Remain calm and composed in challenging situations.
  • Provide outstanding customer service with a focus on empathy, compassion, and service orientation.
  • Take appropriate actions with little to no supervision.
  • Have a passion for providing solutions to customers.
  • Consider yourself well organized.
  • Have excellent telephone etiquette and communication skills.
  • Have experience with Microsoft Office software.
  • Detail oriented with the ability to follow ticket protocol.
  • Can multitask.
Qualifications, Experience and Education:
  • Obtained a High school diploma or GED.
  • Have a passion for providing solutions to customers.
  • Consider yourself well organized.
  • Have excellent telephone etiquette and communication skills.
  • Have experience with Microsoft Office software.
  • Are able to multitask.
Why you’ll love working at Velocity
We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values – Collaborative and Strong at the Core
  • Customer-obsessed
  • One team
  • Do the right thing
  • Let’s go!
Our Benefits
  • Medical, Dental, Vision
  • PTO amp; Paid Holidays
  • Paid Parental Leave
  • 401K – with Employer Match
  • Company provided Life Insurance, Short/Long-Term Disability
  • Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.