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Weekend Velocity Call Center Jobs (NOW HIRING)

Tricehealthcare

Call Center Representative

Swansea, IL · On-site

$15.50 - $19.50/hr

Holidays and weekend varies. * Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. * Detailed orientated, able to multi ...

Trice Healthcare

Call Center Representative

Belleville, IL · On-site

$15.50 - $19.50/hr

Holidays and weekend varies. * Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. * Detailed orientated, able to multi ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse ... Monday-Friday schedule - no weekends or holidays * Exposure to multi-specialty cardiology workflows

ROCS

Be Seen First

Call Center Representative

Rockville, MD · On-site

$24 - $28/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound ... Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills:

Descanso Gardens Foundation

$18.50/hr

Shift times and schedules may change based on operational needs and include weekends, mornings, and ... Ensures day-to-day call-center operations under the direction of the Call Center ...

New

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center ... Willingness to work a flexible schedule, including occasional weekends and holidays We Offer:

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service ... occasional weekends and holidays We Offer: - Competitive salary and benefits package ...

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Weekend Velocity Call Center information

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How much do weekend velocity call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for weekend velocity call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Weekend Velocity Call Center?

A Weekend Velocity Call Center is a customer service or support center that operates primarily on weekends, often with a focus on handling high volumes of calls efficiently and quickly. These centers are designed to meet increased customer demand during weekends, providing timely assistance and resolving issues. Employees in these centers must be able to handle fast-paced environments, use call management software, and deliver excellent customer service. They may work part-time or full-time shifts that specifically cover Saturdays, Sundays, and sometimes Friday evenings.

What are some unique challenges of working in a Weekend Velocity Call Center, and how can I prepare for them?

Working in a Weekend Velocity Call Center often involves handling high call volumes within a condensed timeframe, which can be both fast-paced and demanding. You may encounter a wide range of customer inquiries or issues, requiring strong multitasking and problem-solving skills. To prepare, it's helpful to practice effective time management, develop resilience under pressure, and familiarize yourself with call center software and protocols. Strong communication and teamwork are key, as you’ll often collaborate closely with supervisors and colleagues to ensure customer satisfaction and meet performance targets.

What are the key skills and qualifications needed to thrive as a Weekend Velocity Call Center representative, and why are they important?

To thrive as a Weekend Velocity Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is commonly required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel in high-volume, fast-paced environments. These skills and qualities ensure efficient customer service, high satisfaction rates, and effective resolution of issues during peak weekend hours.

What is the difference between Weekend Velocity Call Center vs Customer Service Representative?

AspectWeekend Velocity Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often during weekends and eveningsOffice or remote, customer-facing roles, flexible hours
Industry UsageCommon in telecommunication, retail, and service sectorsBroadly used across various industries including retail, healthcare, and finance
Search & Comparison IntentPeople comparing weekend call center jobs with customer service rolesIndividuals exploring customer service career options

Weekend Velocity Call Center roles typically involve handling customer inquiries during weekends, often requiring specific scheduling and call handling skills. Customer Service Representatives have broader roles across industries, often working weekdays or flexible hours. Both roles require similar credentials and training, but differ mainly in scheduling and work environment.

What cities are hiring for Weekend Velocity Call Center jobs?

Cities with the most Weekend Velocity Call Center job openings:

What are the most commonly searched types of Velocity Call Center jobs?

The most popular types of Velocity Call Center jobs are:

What states have the most Weekend Velocity Call Center jobs?

States with the most job openings for Weekend Velocity Call Center jobs include:

Weekend Velocity Call Center jobs near you

Call Center Tier 1 (On-site Holland, OH)

Velocity, A Managed Solutions Company

Holland, OH • On-site

$13.50 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Call Center Tier One Agent

Velocity is a fast-paced company with an open-door environment looking to add Call Center Tier One Agents to our team. We offer unique solutions to our clients addressing their specific needs today, while preparing them for tomorrow. Our collective expertise allows us to provide unsurpassed quality and reliability, notably when it comes to Customer Service. Our world class support center operates 24/7/365. Customer Service is our passion.

The ideal candidate will be an excellent communicator with the ability to remain calm and composed in challenging situations and take appropriate actions with little supervision while handling entry level, inbound, Tier 1 calls, and overnight ticket monitoring. This is a full-time on-site opportunity. Available shifts listed below. All eastern standard time.

8am - 4:30pm Off Su, W

8am - 4:30pm Off Tu, Sa

9am - 5:30pm Off W, Sa

9am - 5:30pm Off Su, Th

10am - 6:30pm Off Tu, Sa

10am - 6:30pm Off W, Sa

10am - 6:30pm Off Su, W

10am - 6:30pm Off Su, Th

11am - 7:30pm Off Su, Th

11am - 7:30pm Off Tu, Sa

12pm - 8:30pm Off W, Sa

3:30pm - 12am Off Tu, Sa

3:30pm - 12am Off W, Sa

Candidates must be available to train onsite M-F from 9am-5:30pm EST. Upon successfully completing training, you will transition to your assigned shift.

Start Date: 9/14/26

Primary Duties and Responsibilities:
  • Answer inbound customer calls in a prompt and professional manner.
  • Analyze problems with customer equipment in a very rapid manner.
  • Analyze tickets and follow protocol to determine next steps including immediate outreach and/or escalation.
  • Correctly escalate tickets to appropriate team(s) to resolve issue.
  • Create or update tickets for every interaction received ensuring that tickets are updated properly with proper notes throughout the interaction.
  • Provide accurate and timely notes of all procedures performed while attempting to resolve the issue.
  • Ensure configurations are tested and working.
  • Perform other duties as assigned.
Skills and Abilities:
  • Provide excellent communication.
  • Remain calm and composed in challenging situations.
  • Provide outstanding customer service with a focus on empathy, compassion, and service orientation.
  • Take appropriate actions with little to no supervision.
  • Have a passion for providing solutions to customers.
  • Consider yourself well organized.
  • Have excellent telephone etiquette and communication skills.
  • Have experience with Microsoft Office software.
  • Detail oriented with the ability to follow ticket protocol.
  • Can multitask.
Qualifications, Experience and Education:
  • Obtained a High school diploma or GED.
  • Have a passion for providing solutions to customers.
  • Consider yourself well organized.
  • Have excellent telephone etiquette and communication skills.
  • Have experience with Microsoft Office software.
  • Are able to multitask.
Why You'll Love Working at Velocity:

We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for.

Diversity and Inclusion:

Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.

Our Values – Collaborative and Strong at the Core:
  • Customer-obsessed
  • One team
  • Do the right thing
  • Let's go!
Our Benefits:
  • Medical, Dental, Vision
  • PTO & Paid Holidays
  • Paid Parental Leave
  • 401K – with Employer Match
  • Company provided Life Insurance, Short/Long-Term Disability
  • Supplemental Benefits Available
About Velocity MSC:

Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force.

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