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Call Center Call Point Jobs (NOW HIRING)

Unisys

Call Center Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

Position: Support Center / Call Center Agent Duration: Long-term Location: Rockville, MD Musts * Very coachable and present themselves very professionally on phone, and like talking to people

Randstad

Call Center Representative

Rockville, MD · Hybrid

$23 - $24/hr

Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and ...

Ardmore Roderick

Call Center Rep

Chicago, IL

$16 - $20.50/hr

Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente Additional Information All your information will be kept ...

Ardmore Roderick

Call Center Rep

Chicago, IL · On-site

$16 - $20.50/hr

Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente Additional Information All your information will be kept ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Company Description At Horizon Point, we don't just create marketing--we go the extra mile to ... Overview: We are hiring a customer-focused Call Center Agent to handle inbound and outbound ...

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Call Center Call Point information

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$10

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How much do call center call point jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for call center call point in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Call Point vs Customer Service Representative?

AspectCall Center Call PointCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, office settingsOffice, retail, or remote settings
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search IntentRole in call centers, handling customer inquiriesCustomer interaction, issue resolution

The Call Center Call Point typically refers to a specific point or station within a call center where customer interactions are managed. A Customer Service Representative is a broader role involving direct customer interactions across various environments. While both roles require similar skills and credentials, the Call Center Call Point is more about the physical or functional station within a call center, whereas the Customer Service Representative is a job title for the individual handling customer issues across multiple settings.

What are the key skills and qualifications needed to thrive as a Call Center Call Point, and why are they important?

To excel as a Call Center Call Point, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, problem-solving, and resilience are essential soft skills that help manage high call volumes and diverse customer needs. Mastering these skills ensures effective customer service, high satisfaction rates, and efficient issue resolution in a fast-paced environment.

What are Call Center Call Points?

Call Center Call Points refer to specific locations, stations, or checkpoints within a call center environment where agents handle customer interactions, such as answering calls, resolving issues, or providing information. These call points are often equipped with the necessary technology and resources for efficient call management. Having multiple call points helps distribute the workload and ensures that customers are attended to promptly, improving service levels and overall customer satisfaction.

What are the most common challenges faced by Call Center Call Point representatives, and how can they effectively overcome them?

Call Center Call Point representatives often face challenges such as handling high call volumes, managing difficult customers, and maintaining consistent performance under pressure. Effective time management and strong communication skills are crucial in navigating these challenges. Building resilience through regular training and seeking support from team leads or colleagues also helps. Additionally, representatives can benefit from utilizing call scripts and CRM tools to streamline their workflow and provide accurate information quickly.
More about Call Center Call Point jobs
What cities are hiring for Call Center Call Point jobs? Cities with the most Call Center Call Point job openings:
What states have the most Call Center Call Point jobs? States with the most job openings for Call Center Call Point jobs include:
What job categories do people searching Call Center Call Point jobs look for? The top searched job categories for Call Center Call Point jobs are:
Call Center Call Point jobs near you
Infographic showing various Call Center Call Point job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Global Channel Management, Inc.

Mason, OH

$13/hr

Contractor

Posted 21 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 HOURS OF OPERATION:  9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.

 

Call Center Representative  needs 1 year


Call Center Representative requires:

MS office

Customer service

Call center


Call Center Representative duties;

  • Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
  • Understand other functional areas to assist caller with concerns-
  • Assist supervisor/trainer with new hire on-the-job training. Specifications


Additional Information

$13/hr

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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