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Online Inbound Call Center Jobs (NOW HIRING)

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... Apply online at www.mancan.com/or we take applications Mon -Fri 9am-3pm. Please bring 2 forms of ...

RemX

Be Seen First

Inbound Call Center Representative

Johns Creek, GA · On-site

$20/hr

Online and mobile banking support * Debit/credit card concerns (activation, disputes, fraud alerts ... High volume call center experience * 1+ year of customer service or call center experience * Strong ...

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

AnswerNet

Inbound Call Center Agent

$16/hr

Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.00 an hour Benefits available after 60 Days for Full-Time Employees ...

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How much do online inbound call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for online inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

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Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Inbound Call Center Representative

Mancan

Weirton, WV

$13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION**
Location: Weirton, WV **THIS IS NOT A REMOTE POSITION**
Pay: $13/hour + Double Pay on Holidays
Schedule: Have to be able to work Afternoon shift and dayshift.
Full-time OR Part-Time 2nd Shift must be available to work any day of the week, including holidays
Job Summary:
Mancan Staffing is hiring Call Center Representatives for a caring, supportive, team-oriented call center in Weirton, WV. In this role, you will handle inbound calls for a variety of clientsincluding home repair companies, doctors offices, realtors, veterinary clinics, and transportation companieswhen their offices are closed. Representatives follow on-screen prompts, gather information, and accurately transcribe messages for clients. Must be fast paced and proficient in typing. Previous call center experience preferred.
What Youll Do:
Answer inbound calls in a professional, friendly, and caring manner
Follow on-screen prompts and scripts to collect accurate information
Transcribe messages clearly and efficiently
Assist callers from a wide range of industries
Maintain a supportive and positive team environment
Work assigned shifts, including weekends and holidays as required
Requirements:
Previous call center experience preferred
Must be available to work any day of the week and holidays
Strong communication and customer service skills
Accurate typing skills and the ability to type messages quickly and clearly
Ability to navigate on-screen prompts and enter information efficiently
Comfortable handling calls from various industries
Dependable, empathetic, and team-oriented
Why Youll Love This Job:
Supportive, caring group environment
Consistent scheduled shifts
Opportunity to help people in meaningful ways
Double pay on holidays!
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies. If you have any questions or if interested in the positions please do not hesitate to call us.
Apply online at www.mancan.com/or we take applications Mon -Fri 9am-3pm. Please bring 2 forms of government ID and resume with you. Mancan Temporary Employment Staffing Agency is located at 3205 Pennsylvania Ave, Suite F, Weirton WV. 304-797-9675 #DINDI #DINDC