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Full Time Inbound Call Center Jobs (NOW HIRING)

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... Full-time OR Part-Time 2nd Shift must be available to work any day of the week, including holidays ...

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Inbound Call Center Representative

Portland, OR · On-site

$45K - $55K/yr

This is more than a traditional call center role. Team members are trusted to manage complex ... Handle a high volume of inbound calls with professionalism, accuracy, and empathy * Process ...

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Full Time Inbound Call Center information

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How much do full time inbound call center jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for full time inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Full Time Inbound Call Center vs Part Time Inbound Call Center?

AspectFull Time Inbound Call CenterPart Time Inbound Call Center
Work HoursTypically 35-40 hours per weekFewer hours, often less than 30 per week
CredentialsUsually no special certifications requiredSame as full-time, minimal credentials needed
Work EnvironmentOffice or remote, consistent scheduleFlexible, variable schedule
Employer UsageCommon in customer service departmentsUsed for seasonal or flexible staffing

Full Time Inbound Call Center roles offer consistent hours and benefits, ideal for those seeking stable employment. Part Time Inbound Call Center positions provide flexibility and are suitable for individuals balancing other commitments. Both roles typically require similar skills and minimal certifications, but differ mainly in hours and scheduling flexibility.

What cities are hiring for Full Time Inbound Call Center jobs? Cities with the most Full Time Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Full Time Inbound Call Center jobs? States with the most job openings for Full Time Inbound Call Center jobs include:
Full Time Inbound Call Center jobs near you
Inbound Call Center

Inbound Call Center

Apidel Technologies

Indianapolis, IN • On-site

Full-time

Re-posted 8 days ago

Job description

DOR-Inbound Call Center
A Day in the Life:
Enjoys learning about a variety of the Department of Revenue Tax procedures including tax filing and payment requirements.
Provides Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
Applies knowledge acquired in training and utilizes resources to analyze and solve problems.
Responds to a variety of tax types inquiries.
Access data utilizing basic computer skills.
Communicates professionally using correct grammar, spelling & punctuation.
Complies with all ethical and confidentiality requirements.
What You'll Need for Success:
High School Diploma/GED
High-energy Optimism Teamwork Collaboration
Someone who provides open, honest, and positive communication.
A continuous learning and improvement lets get better every day together approach.
A team member who speaks up if you dont understand or need more information.
Proven ability to provide customer service by telephone in a high-volume call center.
Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
Ability to analyze, research and problem-solve using various resources.
Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Difficulty of Work:
The Call Center customer service representative must use analytical skills to determine the customers needs and apply the procedures to communicate the resolution and accurately resolve the customer issues

Responsibility:
The Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of by providing professional, and accurate customer service . Tax knowledge is helpful but not required.
Personal Work Relationships:
This individual will be expected to exhibit professional behaviors with a team player mindset, adhere to the policies and procedures and provide exceptional customer service is provided to customers and/or agency partners.
Physical Effort:
This role performs work in an environment where sitting for extended periods of time could be expected.
Working Conditions:
This role performs work in a standard call center environment responding to back-to-back calls and adhere to scheduled break and lunch hours.
Competencies:
Communicating Effectively, professionally, accurately
Delivering High Quality Work
Critical Thinking
Managing Time

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About Apidel Technologies

Sourced by ZipRecruiter

We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Plainfield, IL, US

Year founded

2012

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