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Full Time Inbound Call Center Jobs in Quebec (NOW HIRING)

Td

Bilingual Contact Centre Representative

Brossard, QC

CA$47K - CA$66K/yr

You'll support customers through inbound and outbound calls. You'll consistently deliver legendary ... Previous collection, credit experience and or call center and banking experience are an asset

Canon Careers

Respond to inbound calls and emails related to client inquiries, issues and concerns in a courteous ... Customer service / call center experience * Bilingual (French & English) * Exceptional customer ...

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All JobsInbound Call Center JobsFull Time Inbound Call Center JobsFull Time Inbound Call Center Jobs in Quebec

Full Time Inbound Call Center information

What is the difference between Full Time Inbound Call Center vs Part Time Inbound Call Center?

AspectFull Time Inbound Call CenterPart Time Inbound Call Center
Work HoursTypically 35-40 hours per weekFewer hours, often less than 30 per week
CredentialsUsually no special certifications requiredSame as full-time, minimal credentials needed
Work EnvironmentOffice or remote, consistent scheduleFlexible, variable schedule
Employer UsageCommon in customer service departmentsUsed for seasonal or flexible staffing

Full Time Inbound Call Center roles offer consistent hours and benefits, ideal for those seeking stable employment. Part Time Inbound Call Center positions provide flexibility and are suitable for individuals balancing other commitments. Both roles typically require similar skills and minimal certifications, but differ mainly in hours and scheduling flexibility.

What cities in Quebec are hiring for Full Time Inbound Call Center jobs? Cities in Quebec with the most Full Time Inbound Call Center job openings:
Full Time Inbound Call Center jobs near you

Agent, centre d'appel / Call center representative

Uniban Canada

Laval, QC

Full-time

Re-posted 23 days ago

Job description

DESCRIPTION DU POSTE Titre du poste :  Agent, centre d’appels et audit                                                  Sommaire du poste                                                                                                 Sous la supervision du superviseur, centre d’appels et audit, la personne titulaire du poste répond aux appels des assurés des compagnies partenaires et effectue la vérification des factures vitriers selon les critères préétablis.  Tâches principales associées au poste                                                                   * Répondre aux demandes de renseignements en lien avec les réclamations de vitres automobiles; * Procéder aux différentes étapes pour la gestion des réclamations de bris de vitres via l’utilisation du portail de bris de vitres d’Uniban et autres systèmes; * Recevoir  les  factures  des  ateliers  et  procéder  aux  vérifications  requises  pour l’émission des paiements; * Fournir un service de haute qualité en évaluant et en répondant aux besoins des clients.   Horaire de travail                   Lundi au vendredi : de 7h00 à 21h Samedi : de 8h à 17h Profil recherché Scolarité : DEC Expérience :  2 ans (service à la clientèle un atout)  Excellentes compétences en communication- français-anglais  Être orienté service à la clientèle  Avoir une bonne capacité d’apprentissage Axé travail d’équipe  Être orienté vers le détail et les résultats   Logiciels utilisés :Word, Excel, Outlook et Internet   Environnement de travail : Bureau ouvert Efforts :  Concentration :  Oui, lors de l’écoute des besoins des assurés Physique : Peu d’efforts physiques, peu de risques d’accidents    JOB DESCRIPTION Job Title: Call Centre Representative Job Summary Under the supervision of the Supervisor, Call Center and Audit, the person in charge of the position answers the calls of the insureds of the partner companies and carries out the verification of the stores’ invoices according to pre-established criteria. Main Tasks * Respond to inquiries related to auto glass claims; * Proceed with the various steps for managing glass claims using Uniban Portal and other systems; * Receive invoices from the stores and perform the audit required for the issuance of payments; * Provide high quality service by assessing and responding to customer needs. Work Schedule Full Time according to availability for the business hours below: Monday to Friday:         7:00 am to 9:00 pm Saturday:                      8:00 am to 5:00 pm  Profile Required Education: College Degree Experience: 2 years (customer service an asset) Strong communication skills  Customer service oriented Good ability to learn Team work oriented Details and results oriented Software used: Word, Excel, Outlook and Internet Efforts: Concentration: Yes when listening to insureds needs Physical: Low physical efforts, low risk of accidents