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Overnight Inbound Call Center Jobs (NOW HIRING)

BrandNest

Inbound Call Center Agent

Boston, MA

$17 - $27/hr

Job Overview Brand Nest is seeking a dependable and customer-focused Inbound Call Center Agent to join our Boston team. This role focuses on handling incoming customer inquiries, providing accurate ...

Crescens

Inbound Call Center

Indianapolis, IN

Inbound Call Center Location: INDIANAPOLIS, IN Duration: 12+months Type: Contract OVERVIEW * Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client ...

New

Apollo ITS

Inbound Call Center

Indianapolis, IN

Inbound Call Center Location: Indianapolis, IN Duration: 12+ month contract + extension Type: Contract Must complete a 5-day training on health insurance for people with Medicare. Answers 800 ...

Modalways

Inbound Call Center Agent

Austin, TX · On-site

$17 - $26/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

Cubesmart

Remote Inbound Call Center Agent

Malvern, PA · On-site

Overview CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring ...

Cubesmart

Remote Inbound Call Center Agent

Malvern, PA · On-site +1

Overview CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring ...

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to ...

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Overnight Inbound Call Center information

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How much do overnight inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for overnight inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What cities are hiring for Overnight Inbound Call Center jobs? Cities with the most Overnight Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Overnight Inbound Call Center jobs? States with the most job openings for Overnight Inbound Call Center jobs include:
Overnight Inbound Call Center jobs near you

Inbound Call Center Agent

Enterprise Call Center

Lawton, OK

Other

PTO

Posted 13 days ago

Job description

Inbound Call Center Agent

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications
  • High school diploma or GED
  • Must be at least 18 years of age
  • Authorized to work in the United States
  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
  • Ability to follow detailed processes and meet performance expectations
  • Strong communication and active listening skills
  • Comfortable navigating computer applications and web-based tools
  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience
  • Bilingual (Spanish/English) preferred but not required
  • Familiarity with phone-based or computer-based support environments
Additional Information
  • Flexible scheduling options after certification
  • Paid training following successful client certification
  • W2 employment structure with payroll, protections, and stability
  • Paid time off and optional supplemental insurance (Aflac)
  • Household telehealth access through MDLive
  • Access to performance-based incentives
  • Career advancement pathways into support, QA, and leadership roles
  • All applicant information is kept confidential under EEO guidelines

This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

Apply