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Overnight Inbound Call Center Jobs in Texas (NOW HIRING)

Branch 51

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Call Center Customer Service Representative

Leander, TX · On-site

$18/hr

ASAP We are seeking reliable and customer-focused Call Center Customer Service Representatives to join a high-volume inbound call center for a firearm distribution company in Leander, TX. This role ...

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Call Center Specialist

North Richland Hills, TX · On-site

$17/hr

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: * A welcoming voice with an upbeat tone * Strong ...

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Overnight Inbound Call Center information

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Texas? The most popular types of Inbound Call Center jobs in Texas are:
What cities in Texas are hiring for Overnight Inbound Call Center jobs? Cities in Texas with the most Overnight Inbound Call Center job openings:
Overnight Inbound Call Center jobs near you

Licensed Insurance Agent - Inbound Call Center

SENIOR TRUST LIFE LLC

Houston, TX • On-site

$20 - $30/hr

Full-time

Medical, Life

Posted 3 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Training & development
  • Opportunity for advancement


Location: Houston, TX – In-Person 
Job Type: Full-Time, W2 
Position Earning Potential: $20/Hour Base + Competitive Commission + Performance Bonuses 
Expected Start Date: ASAP / Immediate Hiring
Are you a driven, licensed insurance professional who thrives in a fast-paced sales environment? Do you love the thrill of closing deals but want the security of a guaranteed hourly base and warm inbound leads?
We are expanding rapidly heading into the summer months and are seeking financially motivated independent agents ready to take their income to the next level. This is a high-volume, inbound call center role focused on needs-based selling—no cold calling required.

What We Offer
  • Solid Financial Foundation: $20.00/hour guaranteed base pay.
  • Uncapped Earning Potential: Competitive commission structure plus regular, sales-goal-based bonuses.
  • Guaranteed Hours: Stable 40-hour work weeks with overtime opportunities available as sales goals dictate.
  • Growth & Advancement: As a fast-growing company, we prioritize promoting from within. While this W2 position does not offer benefits at this time, we are actively looking into implementing a benefits package in the future as we scale.
  • Warm Leads & Resources: Full training provided on our systems, carrier products, and high-conversion inbound pipelines.
Key Responsibilities
  • Inbound Sales Excellence: Handle a high volume of inbound calls, utilizing needs-based selling techniques to match clients with the right coverage while delivering fantastic customer service.
  • End-to-End Account Management: Take ownership of the client journey. You will responsibly manage client accounts from the initial online application submission all the way until the contract is fully inforce.
  • Tech Proficiency: Maintain high proficiency navigating phone systems and computer software to accurately execute and submit online applications.
  • Quality Production: Focus on producing high-quality work, ensuring compliance, accuracy, and strong client retention.
Job Requirements
  • Active Licensing (Strictly Required): Must hold a current General Lines – Life, Health, Accident, and HMO insurance license in the state of Texas.
  • Experience: Proven sales experience with a track record of meeting or exceeding targets. Basic customer service experience is highly valued.
  • Mindset: Financially motivated, self-disciplined, and possess a strong work ethic.
  • Availability: Ready to start immediately and work on-site full-time (40 hours/week).
Apply Today!
If you are ready to leverage your Texas license into a high-paying, stable career with massive upside, we want to hear from you today.
We are an equal opportunity employer.