... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
... call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate ...
Call Center Manager
Bend, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Quick apply
Call Center Manager
Bend, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Manager
Portland, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Portland, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Eugene, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Eugene, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Portland, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Quick apply
Call Center Manager
Portland, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Manager
Bend, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Bend, OR · On-site
Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • ...
Call Center Manager
Eugene, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Quick apply
Call Center Manager
Eugene, OR · On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Call Center Representative
Eugene, OR · On-site
$17.96 - $21.64/hr
Our Call Center Representative recruiting pay range is $17.96 - $21.64. What will you do ... Handle inbound and outbound calls with professionalism and empathy. * Assist new and established ...
Call Center Representative
Eugene, OR · On-site
$17.96 - $21.64/hr
Our Call Center Representative recruiting pay range is $17.96 - $21.64. What will you do ... Handle inbound and outbound calls with professionalism and empathy. * Assist new and established ...
Call Center - OHT
Beaverton, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
New
Call Center - OHT
Beaverton, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
New
Call Center - OHT
Hillsboro, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center - OHT
Hillsboro, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Bilingual Call Center Representative
Lake Oswego, OR · On-site
$20/hr
Conduct inbound and outbound calls for our health and wellness incentive programs in English and ... Requirements: * At least 1 year of customer service experience in a call center environment
Quick apply
Bilingual Call Center Representative
Lake Oswego, OR · On-site
$20/hr
Conduct inbound and outbound calls for our health and wellness incentive programs in English and ... Requirements: * At least 1 year of customer service experience in a call center environment
Call Center - OHT
Hillsboro, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center - OHT
Hillsboro, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center - OHT
Beaverton, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center - OHT
Beaverton, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center - OHT
Hillsboro, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center - OHT
Hillsboro, OR · On-site
$19 - $21/hr
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...
Call Center Representative
Portland, OR · On-site
$45K - $55K/yr
** Call Center Representative ** ** Location: Portland Metro Area ** ** Hybrid Position: Monday ... Handle a high volume of inbound calls with professionalism, accuracy, and empathy * Process ...
Call Center Representative
Portland, OR · On-site
$45K - $55K/yr
** Call Center Representative ** ** Location: Portland Metro Area ** ** Hybrid Position: Monday ... Handle a high volume of inbound calls with professionalism, accuracy, and empathy * Process ...
Service Call Center Agent
Grants Pass, OR · On-site
$17/hr
This Service Call Center Associate role is perfect for someone who thrives in a fast-paced service ... Schedule inbound callers service appointments * Assist the managers with various clerical duties as ...
Service Call Center Agent
Grants Pass, OR · On-site
$17/hr
This Service Call Center Associate role is perfect for someone who thrives in a fast-paced service ... Schedule inbound callers service appointments * Assist the managers with various clerical duties as ...
Service Call Center Agent
Grants Pass, OR · On-site
$17/hr
This Service Call Center Associate role is perfect for someone who thrives in a fast-paced service ... Schedule inbound callers service appointments * Assist the managers with various clerical duties as ...
Service Call Center Agent
Grants Pass, OR · On-site
$17/hr
This Service Call Center Associate role is perfect for someone who thrives in a fast-paced service ... Schedule inbound callers service appointments * Assist the managers with various clerical duties as ...
Call Center Remote Customer Service Representative
Bend, OR · On-site
$19/hr
Call Center Remote Customer Service Representative Salary Range $17.00 - $19.00 Hourly Position ... Inbound/Outbound Calls * Deliver the highest level of customer service experience consistently
Call Center Remote Customer Service Representative
Bend, OR · On-site
$19/hr
Call Center Remote Customer Service Representative Salary Range $17.00 - $19.00 Hourly Position ... Inbound/Outbound Calls * Deliver the highest level of customer service experience consistently
Overnight Inbound Call Center information
What is the difference between Overnight Inbound Call Center vs Customer Service Representative?
| Aspect | Overnight Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, often in a shared office space | Varies; call centers, retail, or office environments |
| Required Skills | Communication, patience, problem-solving, basic tech skills | Communication, problem-solving, customer interaction skills |
| Certifications | Generally none required; some roles may prefer customer service training | Often none required; customer service experience preferred |
Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.
Job description
Appointment Conversion Specialist Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate will use a consultative approach to guide patients through treatment options, overcome objections, and help them move forward with care.
This is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. Key Responsibilities Handle high-volume inbound calls from prospective and existing patients Convert calls into scheduled appointments by effectively communicating value and urgency of care Understand patient needs and recommend appropriate services and next steps Meet and exceed daily, weekly, and monthly scheduling and conversion goals Accurately document all patient interactions in the CRM/practice management system Follow up on unscheduled treatment, missed appointments, and patient inquiries Manage objections related to cost, concerns, and scheduling with confidence and empathy Collaborate with office teams to ensure seamless patient experience Maintain professionalism and positivity in a fast-paced call center environment Availability to work Pacific Standard Time (PST) hours
About Emergency Dental Care USA
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Aurora, CO, US
Year founded
2006