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Home Based Inbound Call Center Jobs in Oregon (NOW HIRING)

Job duties include: โ€ข Schedule and confirm appointments โ€ข Hire, train and manage Call Center Representatives โ€ข Answer inbound calls and make outbound calls as needed and as a training tool โ€ข ...

Call Center Representative

Portland, OR ยท On-site

$18 - $21/hr

... based team. This position is perfect for individuals who enjoy helping customers, working in a fast ... As an ISC Representative, you will be responsible for managing inbound and outbound calls ...

Call Center - OHT

Beaverton, OR ยท On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Call Center Representative

Portland, OR ยท On-site

$45K - $70K/yr

... based team. This position is perfect for individuals who enjoy helping customers, working in a fast ... As an ISC Representative, you will be responsible for managing inbound and outbound calls ...

Call Center Representative

Portland, OR ยท On-site

$45K - $70K/yr

... based team. This position is perfect for individuals who enjoy helping customers, working in a fast ... As an ISC Representative, you will be responsible for managing inbound and outbound calls ...

New

Call Center - OHT

Beaverton, OR ยท On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Call Center - OHT

Hillsboro, OR ยท On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Call Center - OHT

Hillsboro, OR ยท On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

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Home Based Inbound Call Center information

See Oregon salary details

$13

$18

$24

How much do home based inbound call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for home based inbound call center in Oregon is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.33 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Oregon?

The most popular types of Inbound Call Center jobs in Oregon are:

Call Center Manager

Bath Concepts Independent Dealers

Portland, OR โ€ข On-site

Full-time

Re-posted 21 days ago


Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.

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