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Home Based Inbound Call Center Jobs in Oregon (NOW HIRING)

DaBella

Call Center

Hillsboro, OR

$17.50 - $21.75/hr

DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

DaBella

Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... Pay is per-hour, not performance or commission-based. * We have a high-level of team spirit and a ...

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... Pay is per-hour, not performance or commission-based. * We have a high-level of team spirit and a ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... Pay is per-hour, not performance or commission-based. * We have a high-level of team spirit and a ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... Pay is per-hour, not performance or commission-based. * We have a high-level of team spirit and a ...

Dabella

Call Center

Hillsboro, OR · On-site

$17 - $21.75/hr

DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

Pldi

Call Center Representative

Tigard, OR

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping ... Document and update customer records based on interactions * Develop and maintain a knowledge base ...

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping ... customer records based on interactions Develop and maintain a knowledge base of the evolving ...

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping ... Document and update customer records based on interactions * Develop and maintain a knowledge base ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Oregon

Home Based Inbound Call Center information

See Oregon salary details

$13

$18

$24

How much do home based inbound call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based inbound call center in Oregon is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Oregon? The most popular types of Inbound Call Center jobs in Oregon are:
Home Based Inbound Call Center jobs near you
Patient Outreach Representative - Salem

Patient Outreach Representative - Salem

P3 Health Partners

Salem, OR • On-site

$19 - $23/hr

Full-time

Posted 25 days ago

P3 Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Patient Outreach Representative
Purpose:
The Patient Outreach Representative is a critical role at P3 Health Partners that helps ensure our patients are educated and scheduled for the care they need. This role manages outbound and inbound calls with our patients to help them schedule office visits with their PCP, an in-home assessment, or on our mobile clinic units. Additionally, this role is essential to educating our patients on their Medicare Advantage benefits, chronic condition and quality screening opportunities, connecting them with other resources, and providing meaningful patient experience.
Primary Responsibilities:
  • Handles 60+ outbound and inbound calls daily from patients in a dynamic call center/office environment and, at times, back-to-back phone calls.
  • Address patient needs with may include complex benefit questions, resolving issues, education members, and delivering best in class member experiences.
  • Educate patients on their Medicare Advantage benefits, current quality screenings needed, and chronic conditions that need to be addressed.
  • Schedule patients for chronic care and quality gap visits with our affiliate care delivery organizations, in home assessments, and/or mobile clinic units.
  • Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application.
  • May coordinate patient transportation and make referrals to other departments as appropriate.
  • Maintain performance and quality standards based on established call center metrics
  • Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines.
  • Maintain minimum standards for the department for quality and quantity of calls made and received.
  • Other duties as assigned.

Minimum Qualifications:
  • High school diploma, GED, or equivalent experience
  • Proficiency with Microsoft Office applications, particularly Outlook, MS Teams, and Excel
  • 1+ years of customer service experience
  • Effective verbal and listening communication skills

Preferred Qualifications:
  • Bilingual fluency in English and Spanish
  • Prior outbound/inbound call center experience
  • Prior health care experience and knowledge of healthcare terminology
  • 1+ years of experience in Medicare and HMO environment

Work Location & Schedule
This role offers a hybrid work arrangement. Candidates will follow our hybrid schedule, working in office three days per week.
Pay range: $19-23/hr depending on experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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