Belfast, ME · On-site
$27 - $28/hr
Telephone Banker - Inbound Call Center (1st & 2nd Shift) Location: Belfast, ME (Onsite) Positions Available: 8 Employment Type: Permanent, Full-Time Shifts: * 1st Shift: Monday, Tuesday, Friday ...
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Belfast, ME · On-site
$27 - $28/hr
Telephone Banker - Inbound Call Center (1st & 2nd Shift) Location: Belfast, ME (Onsite) Positions Available: 8 Employment Type: Permanent, Full-Time Shifts: * 1st Shift: Monday, Tuesday, Friday ...
$20.93 - $28.26/hr
Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ... Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as ...
$20.93 - $28.26/hr
Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ... Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as ...
Belfast, ME · On-site
Job Title: Telephone Banker - Inbound Call Center - 1st & 2nd Shift Job Location: Belfast, ME 04915, US Job Type: Contract * Works with clients to build and deepen relationships by uncovering ...
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Belfast, ME · On-site
Job Title: Telephone Banker - Inbound Call Center - 1st & 2nd Shift Job Location: Belfast, ME 04915, US Job Type: Contract * Works with clients to build and deepen relationships by uncovering ...
Bangor, ME · On-site
$18/hr
High School Diploma or GED required A+ Certification is Preferred Inbound Call Center and Troubleshooting experience preferred Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN ...
Bangor, ME · On-site
$18/hr
High School Diploma or GED required A+ Certification is Preferred Inbound Call Center and Troubleshooting experience preferred Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN ...
Bath, ME · On-site
$15.50 - $20/hr
As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...
Bath, ME · On-site
$15.50 - $20/hr
As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...
Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...
Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Provides direct monitoring of inbound and outbound call performance to mentor and ensure quality standards. Responsible for directly assisting the Customer Support Center Supervisor in the day-to-day ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Provides direct monitoring of inbound and outbound call performance to mentor and ensure quality standards. Responsible for directly assisting the Customer Support Center Supervisor in the day-to-day ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Provides direct monitoring of inbound and outbound call performance to mentor and ensure quality standards. Responsible for directly assisting the Customer Support Center Supervisor in the day-to-day ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Provides direct monitoring of inbound and outbound call performance to mentor and ensure quality standards. Responsible for directly assisting the Customer Support Center Supervisor in the day-to-day ...
Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
South Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
South Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Bangor, ME · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
South Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
South Portland, ME · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
South Portland, ME · On-site
$16.50 - $22.50/hr
Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written communication skills * PC literate, including Microsoft Office products, Windows environment * Must meet ...
South Portland, ME · On-site
$16.50 - $22.50/hr
Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written communication skills * PC literate, including Microsoft Office products, Windows environment * Must meet ...
| Aspect | Overnight Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, often in a shared office space | Varies; call centers, retail, or office environments |
| Required Skills | Communication, patience, problem-solving, basic tech skills | Communication, problem-solving, customer interaction skills |
| Certifications | Generally none required; some roles may prefer customer service training | Often none required; customer service experience preferred |
Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.
The most popular types of Inbound Call Center jobs in Maine are:
Job Title: Telephone Banker – Inbound Call Center (1st & 2nd Shift)
Location: Belfast, ME (Onsite)
Positions Available: 8
Employment Type: Permanent, Full-Time
Shifts:
1st Shift: Monday, Tuesday, Friday & Saturday, 9:00 am – 8:00 pm
2nd Shift: Monday – Friday, 11:30 am – 8:00 pm
Attendance Policy: Strict 47-day attendance policy; time off during training must be pre-approved by your manager.
Seeking dedicated Telephone Bankers to connect clients with a full range of bank solutions and help them achieve financial goals. You will balance customer service and sales, providing subject matter expertise on financial products, handling inquiries, and ensuring client satisfaction in a dynamic inbound call center environment. This role offers opportunities for growth, learning, and making a real impact.
Build and deepen client relationships by identifying financial needs and recommending appropriate products and services.
Respond to customer inquiries and concerns, creating immediate and effective solutions.
Promote and fulfill banking products (checking, savings, credit cards, CDs, IRAs, loans).
Identify client needs for licensed sales and refer to business partners as appropriate.
Quote rates, terms, and programs for banking solutions.
Manage risk and remain compliant with all business policies and regulations.
Leverage available tools to deliver excellent customer service on every call.
Passion for delivering an exceptional customer experience and improving clients’ financial lives.
Ability to engage with clients, understand their needs, and communicate solutions clearly and empathetically.
Curious and growth-oriented mindset, open to feedback and ongoing coaching.
Adaptable and comfortable with change and new technology/processes.
Intermediate proficiency in using computers.
Minimum education: High School Diploma / GED / Secondary School or equivalent.
Experience in financial services or banking.
Sales, cross-selling, upselling, or product referral experience.
Experience in inbound or outbound call center environments (phone, chat, or video).
Experience managing high client volumes, especially as a Personal Banker.
Relationship-building, customer service, and telephone sales
Active listening, rapport building, trust establishment
Problem-solving, issue management, and referral sales
Multitasking and oral communication
Overcoming objections and gaining agreement
Additional Information:
No relocation or sponsorship available.
No variable compensation beyond base salary.
Permanent, onsite role.
8 open positions available.
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Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Minnetonka, MN, US
2019
