Provide best in class customer service to taxpaying customers by phone in a fast-paced call center environment. * Apply knowledge acquired in training and utilize resources to analyze and solve ...
Provide best in class customer service to taxpaying customers by phone in a fast-paced call center environment. * Apply knowledge acquired in training and utilize resources to analyze and solve ...
Overnight Emergency Response Center Coordinator
Lenexa, KS · Hybrid
$63K - $77K/yr
Position Overview We are seeking a dependable and detail-oriented Emergency Response Center Coordinator to support overnight inbound call operations and ensure customers receive timely, accurate ...
Overnight Emergency Response Center Coordinator
Lenexa, KS · Hybrid
$63K - $77K/yr
Position Overview We are seeking a dependable and detail-oriented Emergency Response Center Coordinator to support overnight inbound call operations and ensure customers receive timely, accurate ...
Inbound Call Center Representative
Indianapolis, IN · On-site
$22/hr
Provide Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment. * Apply knowledge acquired in training and utilize resources to analyze and solve ...
Inbound Call Center Representative
Indianapolis, IN · On-site
$22/hr
Provide Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment. * Apply knowledge acquired in training and utilize resources to analyze and solve ...
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Inbound Call Center Representative
Marietta, GA · On-site
$16 - $17.50/hr
Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...
Quick apply
Be Seen First
Inbound Call Center Representative
Marietta, GA · On-site
$16 - $17.50/hr
Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...
Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...
Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...
Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...
Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...
Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired
Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired
Requirements needed to be part of this team: * 1 year experience in a call center environment or financial institution. * Proficient in all of the Member Contact Center functions and responsibilities ...
Requirements needed to be part of this team: * 1 year experience in a call center environment or financial institution. * Proficient in all of the Member Contact Center functions and responsibilities ...
Ennoble Care is looking for a Full-time, Care Coordinator, Inbound (Call Center Representative) that will work out of our Marlton, New Jersey office. This position is responsible for ensuring Ennoble ...
Ennoble Care is looking for a Full-time, Care Coordinator, Inbound (Call Center Representative) that will work out of our Marlton, New Jersey office. This position is responsible for ensuring Ennoble ...
Call Center Manager - B2C
Louisville, KY · On-site
$80K - $90K/yr
Inbound call center experience * Experience overseeing a team of 5+
Call Center Manager - B2C
Louisville, KY · On-site
$80K - $90K/yr
Inbound call center experience * Experience overseeing a team of 5+
Bilingual Inbound Call Center Rep Location: INDIANAPOLIS, IN 46204 Duration: Long Term OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client ...
Bilingual Inbound Call Center Rep Location: INDIANAPOLIS, IN 46204 Duration: Long Term OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client ...
Call Center Manager - B2C
$80K - $90K/yr
Inbound call center experience * Experience overseeing a team of 5+
Call Center Manager - B2C
$80K - $90K/yr
Inbound call center experience * Experience overseeing a team of 5+
Inbound Call Center Representative
Deerfield, IL · On-site
$20.48 - $30.75/hr
Requirements needed to be part of this team: * 1 year experience in a call center environment or financial institution. * Proficient in all of the Member Contact Center functions and responsibilities ...
Quick apply
Inbound Call Center Representative
Deerfield, IL · On-site
$20.48 - $30.75/hr
Requirements needed to be part of this team: * 1 year experience in a call center environment or financial institution. * Proficient in all of the Member Contact Center functions and responsibilities ...
Inbound Call Center Manager / Team Lead - Finance Industry
Hartford, CT · On-site
$55K - $65K/yr
Experience mentoring and managing financial services inbound call center teams is a plus*** Responsibilities * Team Leadership: Supervise, mentor, and motivate a team of Transfer Agents customer ...
Inbound Call Center Manager / Team Lead - Finance Industry
Hartford, CT · On-site
$55K - $65K/yr
Experience mentoring and managing financial services inbound call center teams is a plus*** Responsibilities * Team Leadership: Supervise, mentor, and motivate a team of Transfer Agents customer ...
Bilingual Inbound Call Center Rep Job ID: 566 Location: Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky) Job Type: Full-time ...
Bilingual Inbound Call Center Rep Job ID: 566 Location: Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky) Job Type: Full-time ...
Bilingual Inbound Call Center Rep Job ID: 566 Location: Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky) Job Type: Full-time ...
Bilingual Inbound Call Center Rep Job ID: 566 Location: Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky) Job Type: Full-time ...
Inbound Call Center Rep
Indianapolis, IN · On-site
Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...
Inbound Call Center Rep
Indianapolis, IN · On-site
Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...
Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...
Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...
Inbound Call Center Representative Sioux Falls - Sioux Falls, SD Overview Position Type: Full Time Travel Percentage: None Description We are looking for energetic Customer Service Representatives ...
Inbound Call Center Representative Sioux Falls - Sioux Falls, SD Overview Position Type: Full Time Travel Percentage: None Description We are looking for energetic Customer Service Representatives ...
Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...
Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...
Overnight Inbound Call Center information
See salary details
$12.74 - $13.68
4% of jobs
$13.68 - $14.62
9% of jobs
$14.62 - $15.56
11% of jobs
$15.60 is the 25th percentile. Wages below this are outliers.
$15.56 - $16.50
19% of jobs
The median wage is $16.80 / hr.
$16.50 - $17.44
21% of jobs
$18.31 is the 75th percentile. Wages above this are outliers.
$17.44 - $18.38
12% of jobs
$18.38 - $19.32
15% of jobs
$19.32 - $20.26
5% of jobs
$20.26 - $21.20
3% of jobs
$21.20 - $22.14
0% of jobs
$22.14 - $23.08
1% of jobs
$12
$17
$23
How much do overnight inbound call center jobs pay per hour?
What is the difference between Overnight Inbound Call Center vs Customer Service Representative?
| Aspect | Overnight Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, often in a shared office space | Varies; call centers, retail, or office environments |
| Required Skills | Communication, patience, problem-solving, basic tech skills | Communication, problem-solving, customer interaction skills |
| Certifications | Generally none required; some roles may prefer customer service training | Often none required; customer service experience preferred |
Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.
Job description
Pay: $22.00/hour
In this role you will:
- Learn about a variety of tax procedures including tax filing and payment requirements.
- Provide best in class customer service to taxpaying customers by phone in a fast-paced call center environment.
- Apply knowledge acquired in training and utilize resources to analyze and solve problems.
- Respond to a variety of tax types inquiries.
- Access data utilizing basic computer skills.
- Communicate professionally using correct grammar, spelling & punctuation.
- Comply with all ethical and confidentiality requirements.
What You'll Need for Success:
- High School Diploma/GED
- High-energy – optimism – teamwork – collaboration
- Someone who provides open, honest, and positive communication.
- A continuous learning and improvement – let's get better every day … together approach.
- A team member who speaks up if you don't understand or need more information.
- Proven ability to provide customer service by telephone in a high-volume call center.
- Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
- Ability to analyze, research and problem-solve using various resources.
- Ability to learn to learn, understand, and apply ethics and confidentiality laws.
About Vergence
Sourced by ZipRecruiter
Vergence is an SBA-certified 8(a) consulting firm based out of Indianapolis. Our focus areas are business consulting, technology services, and healthcare management. We work with a wide range of government and commercial entities.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Indianapolis, IN, US
Year founded
2011