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Overnight Inbound Call Center Jobs (NOW HIRING)

Map Communications is seeking vibrant, Bilingual Inbound Call Center Agents to join our team! We don't just fill seats; we find the right people to be the empathetic voice callers deserve. You will ...

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired

Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...

Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...

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Overnight Inbound Call Center information

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How much do overnight inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for overnight inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What cities are hiring for Overnight Inbound Call Center jobs? Cities with the most Overnight Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Overnight Inbound Call Center jobs? States with the most job openings for Overnight Inbound Call Center jobs include:
Inbound Call Center Representative

Inbound Call Center Representative

Vergence

Indianapolis, IN • On-site

$22/hr

Full-time

Posted 20 days ago


Job description

Pay: $22.00/hour
In this role you will:
  • Learn about a variety of tax procedures including tax filing and payment requirements.
  • Provide Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
  • Apply knowledge acquired in training and utilize resources to analyze and solve problems.
  • Respond to a variety of tax types inquiries.
  • Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling & punctuation.
  • Comply with all ethical and confidentiality requirements.

What You'll Need for Success:
  • High School Diploma/GED
  • High-energy - Optimism - Teamwork -Collaboration
  • Someone who provides open, honest, and positive communication.
  • A continuous learning and improvement - let's get better every day ... together approach.
  • A team member who speaks up if you don't understand or need more information.
  • Proven ability to provide customer service by telephone in a high-volume call center.
  • Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
  • Ability to analyze, research and problem-solve using various resources.
  • Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Vergence logo

About Vergence

Sourced by ZipRecruiter

Vergence is an SBA-certified 8(a) consulting firm based out of Indianapolis. Our focus areas are business consulting, technology services, and healthcare management. We work with a wide range of government and commercial entities.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Indianapolis, IN, US

Year founded

2011

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