ZipRecruiter

Log In

1

Overnight Inbound Call Center Jobs (NOW HIRING)

AnswerNet

Inbound Call Center Agent

$16.50/hr

Inbound Call Center Agent Hours: Vary Monday - Friday: 08:00 AM - 10:00 PM Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.50 an hour Benefits available after 60 Days for Full-Time Employees About ...

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

next page

Showing results 1-20

All JobsOvernight Inbound Call Center Jobs

Overnight Inbound Call Center information

See salary details

$12

$17

$23

How much do overnight inbound call center jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for overnight inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What cities are hiring for Overnight Inbound Call Center jobs? Cities with the most Overnight Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Overnight Inbound Call Center jobs? States with the most job openings for Overnight Inbound Call Center jobs include:
Overnight Inbound Call Center jobs near you
Inbound Call Center Agent

Inbound Call Center Agent

AnswerNet

Remote

$16.50/hr

Full-time

Posted 16 days ago

AnswerNet rating

4.7

Company rating: 4.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

61st of 71 rated call and contact centers

Job description

Inbound Call Center Agent
Hours: Vary
Monday - Friday: 08:00 AM - 10:00 PM
Saturday - Sunday: 10:00 AM - 07:00 PM
Salary: $16.50 an hour
Benefits available after 60 Days for Full-Time Employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
SUMMARY OF POSITION
The Customer Service Representative's primary responsibilities include handling inbound and outbound calls from customers, addressing their questions and concerns, and providing effective solutions to meet their current and future needs. Additionally, the representative will collaborate with other customer care associates and leadership to enhance customer service delivery.
Duties/Responsibilities:
  • Take inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
  • De-escalate situations involving dissatisfied customers, offering assistance and support.
  • Guide callers through basic troubleshooting, navigation of the company website, or using Telrite products or services.
  • Review customer accounts, providing updates and information about billing, shipping, warranties, and other account-related matters.
  • Collaborate with other customer care associates and leadership to improve customer service.

Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Strong active listening skills.
  • Exceptional interpersonal and rapport-building skills.
  • A patient and empathetic attitude.
  • Comfortable working in a fast-paced atmosphere.
  • Ability to work independently.
  • Strong organizational and attention to detail skills.

Education/Experience:
  • High school diploma or equivalent.
  • One or more years of customer service experience.
  • Stable employment history.
  • Knowledge of customer service practices and principles.
  • Passion for delivering great customer service.
  • Solid problem-solving and troubleshooting skills.
  • Ability to multitask with attention to detail and accuracy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply