ZipRecruiter

Log In

1

Customer Service Inbound Call Center Jobs (NOW HIRING)

SVS Group

Customer Service

Phoenix, AZ · On-site

$20/hr

Inbound call center customer service * Technically savvy with strong computer skills * Must be able to pass background check and drug screen Company Description SVS Group has extensive experience in ...

Modalways

Inbound Call Center Agent

Austin, TX · On-site

$17 - $26/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent ... Basic computer skills; experience with CRM or ticketing systems is a plus. * Professional, reliable ...

Crescens

Inbound Call Center

Indianapolis, IN

Inbound Call Center Location: INDIANAPOLIS, IN Duration: 12+months Type: Contract OVERVIEW * Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client ...

New

Apollo ITS

Inbound Call Center

Indianapolis, IN

Inbound Call Center Location: Indianapolis, IN Duration: 12+ month contract + extension Type: Contract Must complete a 5-day training on health insurance for people with Medicare. Answers 800 ...

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... and customer service skills Accurate typing skills and the ability to type messages quickly and ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Inbound Call Center Jobs

Customer Service Inbound Call Center information

See salary details

$10

$16

$26

How much do customer service inbound call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service inbound call center in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Inbound Call Center Representative, and why are they important?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are some common challenges faced by Customer Service Inbound Call Center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What are Customer Service Inbound Call Center jobs?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

More about Customer Service Inbound Call Center jobs
What cities are hiring for Customer Service Inbound Call Center jobs? Cities with the most Customer Service Inbound Call Center job openings:
What states have the most Customer Service Inbound Call Center jobs? States with the most job openings for Customer Service Inbound Call Center jobs include:
What job categories do people searching Customer Service Inbound Call Center jobs look for? The top searched job categories for Customer Service Inbound Call Center jobs are:
Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 91% Full Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Call Center Rep. (Spanish Required)-Banking/Call Center- 170188

Call Center Rep. (Spanish Required)-Banking/Call Center- 170188

A-Line Staffing Solutions

Jacksonville, FL • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Bilingual Customer Service Representative (Spanish Required) – Banking / Call Center
Pay: $26.00 per hour
Location: Jacksonville, FL 32256
Job Type: Full-Time | In-Office

Are you bilingual in Spanish and English with customer service, banking, call center, or sales experience? We are hiring a Bilingual Customer Service Representative to support customers with banking solutions, credit products, account servicing, and financial needs in a fast-paced inbound contact center environment.

This is a strong opportunity for candidates with experience in customer service, inbound call centers, banking, retail, hospitality, financial services, collections, sales, or phone support who enjoy helping customers, solving problems, and building relationships.



Key Responsibilities

  • Handle inbound customer service calls related to banking products, credit services, and account support
  • Assist customers with credit cards, lending products, checking and savings accounts, and financial solutions
  • Identify customer needs through active listening and recommend appropriate products and services
  • Respond to customer questions, concerns, and account-related inquiries while delivering excellent service
  • Build rapport, educate customers, and provide solutions using simple, customer-friendly language
  • Support cross-selling, upselling, and referral opportunities based on customer needs
  • Maintain accurate records and follow compliance guidelines and procedures
  • Deliver a positive customer experience while resolving issues and building long-term relationships


Required Qualifications

  • Bilingual Spanish required (speak, read, and write fluently)
  • High School Diploma, GED, or equivalent required
  • Strong communication and customer service skills
  • Comfortable working in a high-volume call center environment
  • Intermediate computer skills and ability to navigate multiple systems
  • Strong problem-solving and decision-making abilities
  • Comfortable receiving coaching, feedback, and ongoing training
  • Ability to adapt to new technology and changing processes
  • Schedule flexibility, including weekends and holidays


Preferred Qualifications

  • 2+ years of customer service, call center, banking, financial services, or sales experience
  • Experience in inbound or outbound contact centers (phone, chat, or video support)
  • Banking, personal banker, or financial services experience preferred
  • Experience with upselling, cross-selling, referrals, or telephone sales
  • Retail, hospitality, collections, or customer-facing experience strongly encouraged to apply


Training Schedule
Training Hours: Monday–Friday | 9:00 AM – 5:30 PM

Available Schedules After Training

  • Various 1st and 2nd shift schedules available
  • Weekend and holiday availability required


Keywords (ZipRecruiter SEO)

Bilingual Customer Service Representative, Spanish Customer Service, Banking Customer Service, Call Center Representative, Contact Center Representative, Inbound Call Center, Financial Services Representative, Customer Support Representative, Banking Specialist, Phone Support, Sales Support, Credit Card Support, Cross Selling, Upselling, Client Services, Bilingual Spanish Jobs, Jacksonville Jobs, Banking Jobs, Customer Service Jobs, Call Center Jobs

Apply today to join a customer-focused team where you can grow your career, develop financial services experience, and make a direct impact supporting customers every day.

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

FacebookTwitter

View All A-Line Staffing Solutions Jobs