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Customer Service Inbound Call Center Jobs (NOW HIRING)

Good Attic

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Inbound Call Center Agent

Lehi, UT · Remote

$40K/yr

We are seeking a dedicated Inbound Call Center Agent to serve as our Call Taker and Customer Service Specialist. This full-time role involves handling inbound and outbound communication, including ...

New

Mavis Tire

Inbound Call Center Representative

Yorktown Heights, NY · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound Call Center Representative Join Team Mavis at our state-of-the-art Call Center in Millwood ... Have 6+ months of sales or customer service experience Requirements: * 18+ years of age * Legally ...

Good Attic

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Inbound Call Center Agent

Lehi, UT · Remote

$40K/yr

We are seeking a dedicated Inbound Call Center Agent to serve as our Call Taker and Customer Service Specialist. This full-time role involves handling inbound and outbound communication, including ...

New

Good Attic

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Inbound Call Center Agent

Lehi, UT · Remote

$40K/yr

We are seeking a dedicated Inbound Call Center Agent to serve as our Call Taker and Customer Service Specialist. This full-time role involves handling inbound and outbound communication, including ...

New

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

  • Retirement

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project ... Deliver exceptional customer service and effective problem resolution * Utilize computer systems to ...

Mavis Tire

Inbound Call Center Representative

Millwood, NY · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound Call Center Representative Join Team Mavis at our state-of-the-art Call Center in Millwood ... Have 6+ months of sales or customer service experience Requirements: * 18+ years of age * Legally ...

Mancan

Inbound Call Center Representative

Weirton, WV · On-site

$13/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... and customer service skills Accurate typing skills and the ability to type messages quickly and ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound Call Center Representative Lehi, UT Who We Are: SmithRx is a rapidly growing, venture ... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ...

Talkdesk

Inbound Call Center Agent

Cedar Rapids, IA · On-site

  • PTO

S.-based Customer Service Representatives (CSRs) who support national brands across customer ... Prior call center or customer service experience * Bilingual (Spanish/English) preferred but not ...

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Customer Service Inbound Call Center information

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How much do customer service inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service inbound call center in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a customer service inbound call center representative?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What skills and qualifications are needed to thrive as a customer service inbound call center representative?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are common challenges faced by customer service inbound call center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What does inbound customer service do?

Inbound customer service involves handling incoming calls from customers seeking assistance, information, or support related to products or services. Representatives address inquiries, resolve issues, and provide solutions, often using customer relationship management (CRM) tools and maintaining a professional communication style. This role requires active listening, problem-solving skills, and knowledge of company policies.
More about Customer Service Inbound Call Center jobs

What cities are hiring for Customer Service Inbound Call Center jobs?

Cities with the most Customer Service Inbound Call Center job openings:

What states have the most Customer Service Inbound Call Center jobs?

States with the most job openings for Customer Service Inbound Call Center jobs include:

Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Inbound Call Center Agent

Good Attic

Lehi, UT • Remote

$40K/yr

Full-time

Posted yesterday

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Job description

We are seeking a dedicated Inbound Call Center Agent to serve as our Call Taker and Customer Service Specialist. This full-time role involves handling inbound and outbound communication, including calls, texts, and emails, while operating within our CRM system. The successful candidate will contribute to a small team environment and support general customer inquiries, billing and account management, as well as sales and upselling activities.

Responsibilities

  • Handle inbound calls including customer inquiries, billing, and sales upselling
  • Provide efficient customer support across calls, texts, and emails
  • Perform accurate data entry within the CRM system
  • Schedule and follow up on customer appointments and requests
  • Collaborate within our team of 10 members
  • Maintain communication with supervisors and operations managers

Required Qualifications

  • Minimum 1 year of experience in customer service
  • Experience handling administrative or call-taking duties

Preferred Qualifications

  • Proven customer service and communication skills
  • Data entry proficiency
  • Familiarity with CRM software

Company Description

Good Attic helps homeowners improve comfort, air quality, and energy performance through insulation, air sealing, and related home services. We care about doing the work right, serving people well, and building dependable teams that take ownership.