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Customer Service Inbound Call Center Jobs in Tennessee

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Using excellent customer service skills to provide the best possible experience, you'll handle ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

Anserfone

Full Time Call Center Agent

Memphis, TN · On-site

$16/hr

Using excellent customer service skills to provide the best possible experience, you'll handle ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

Anserfone

Full Time Call Center Agent

Memphis, TN · On-site

$16/hr

Using excellent customer service skills to provide the best possible experience, you'll handle ... We are an inbound call center only. We do not perform any outbound telemarketing or hard sales ...

Pacer Group

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

Job Title: Call Center / Customer Service IV Location: 26 Century Blvd, STE 500, Nashville , TN ... Day to day work includes handling inbound calls, data entry, email correspondence, international ...

Hire Talent

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

May be inbound, outbound or a combination of both. * Typically has a High School diploma and customer service or call center experience. Skills, include accurate documentation and excellent ...

Pacer Group

Client Services Representative

Memphis, TN · On-site

$23 - $26/hr

Customer Service / Financial Services / Call Center Operations Pay Rate: $23.00/Hr.- $26.00/Hr. On ... Answer inbound calls and provide exceptional customer service. * Resolve general client inquiries ...

Advanced Call Center Technologies

Be Seen First

Inbound Customer Service Representative

Johnson City, TN · On-site

$17/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our ... Previous call center or customer service experience preferred * High school diploma or GED required ...

Advanced Call Center Technologies

Be Seen First

Inbound Customer Service Representative

Johnson City, TN · On-site

$17/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our ... Previous call center or customer service experience preferred * High school diploma or GED required ...

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All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Tennessee

Customer Service Inbound Call Center information

See Tennessee salary details

$9

$15

$23

How much do customer service inbound call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service inbound call center in Tennessee is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Inbound Call Center Representative, and why are they important?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are some common challenges faced by Customer Service Inbound Call Center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What are Customer Service Inbound Call Center jobs?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.
What are popular job titles related to Customer Service Inbound Call Center jobs in Tennessee? For Customer Service Inbound Call Center jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Service Inbound Call Center jobs in Tennessee look for? The top searched job categories for Customer Service Inbound Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Service Inbound Call Center jobs? Cities in Tennessee with the most Customer Service Inbound Call Center job openings:
Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Tennessee as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,278 per year, or $15 per hour.

Call Center Agent

Anserfone

Memphis, TN • On-site

$16/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Immediately hiring Full Time Call Center Agents at Anserfone!

Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $16 / Hour

Shifts Offered:

  • Full Time - 40 hours per week, 10-hour shifts
    • 2nd Shift
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Anserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity – Apply Today!


Job Posted by ApplicantPro