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Customer Service Inbound Call Center Jobs in Tennessee

Kelly Services

Mechanical Claims Adjuster

Murfreesboro, TN · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kelly Services, in partnership with Nissan North America, is seeking a skilled Automotive ... Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A ...

Hire Talent

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

May be inbound, outbound or a combination of both. Typically has a High School diploma and customer service or call center experience. Skills include accurate documentation and excellent ...

Pacer Group

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

May be inbound, outbound or a combination of both. * Typically has a High School diploma and customer service or call center experience. Education/Experience: * High School Diploma or GED required ...

Vanderbilt Mortgage And Finance

Call Center Agent

Maryville, TN · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (Non - LO - Servicing) At Vanderbilt Mortgage, we believe homeownership makes ... Job Functions Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls ...

Vanderbilt Mortgage and Finance, Inc.

Call Center Agent

Maryville, TN · Hybrid

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (Non - LO - Servicing) JOB STATUS: Full Time/Hourly DEPARTMENT: Call Center ... Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls daily. * Handles ...

Vanderbilt Mortgage and Finance, Inc.

Call Center Agent

Maryville, TN · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (Non - LO - Servicing) JOB STATUS: Full Time/Hourly DEPARTMENT: Call Center ... Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls daily. * Handles ...

Advanced Call Center Technologies

Be Seen First

Inbound Customer Service Representative

Johnson City, TN · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our ... Previous call center or customer service experience preferred * High school diploma or GED required ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Manage inbound and outbound leads efficiently, ensuring no opportunity slips through the cracks ... Attention to detail--ensuring accuracy in CRM records and maintaining high-quality service. * Team ...

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

We handle inbound calls only; no sales or outbound calling required. No experience needed as we ... Use our call processing system to prioritize customer needs efficiently.What We're Looking For:

AT&T

Call Center Sales Consultant

Nashville, TN

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

AT and T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

Anserfone

Part-Time Call Center Agent

Memphis, TN · On-site

$16/hr

We handle inbound calls only; no sales or outbound calling required. No experience needed as we ... Use our call processing system to prioritize customer needs efficiently. What We're Looking For:

Toyota of Cool Springs

Service BDC Call Center Agent

Franklin, TN · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Toyota of Cool Springs is seeking a well-spoken, friendly, and customer-centric call center agent. SUMMARY Provide truly exceptional customer service in a fast paced work environment at a high volume ...

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All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Tennessee

Customer Service Inbound Call Center information

See Tennessee salary details

$9

$15

$23

How much do customer service inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service inbound call center in Tennessee is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is a customer service inbound call center representative?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What skills and qualifications are needed to thrive as a customer service inbound call center representative?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are common challenges faced by customer service inbound call center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What does inbound customer service do?

Inbound customer service involves handling incoming calls from customers seeking assistance, information, or support related to products or services. Representatives address inquiries, resolve issues, and provide solutions, often using customer relationship management (CRM) tools and maintaining a professional communication style. This role requires active listening, problem-solving skills, and knowledge of company policies.

What cities in Tennessee are hiring for Customer Service Inbound Call Center jobs?

Cities in Tennessee with the most Customer Service Inbound Call Center job openings:

Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,278 per year, or $15 per hour.

Mechanical Claims Adjuster

Kelly Services

Murfreesboro, TN • Remote

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Automotive Technician – Mechanical Claims Adjuster (Work from Home)
Location: Remote, U.S.
Pay: $25/hour | Full-time
Hours: Mon-Fri 8am-5pm CST

Are you an experienced auto mechanic looking to transition out of the garage? Would you prefer a steady hourly wage rather than flat rate pay? Interested in working from the comfort of your home?

Kelly Services, in partnership with Nissan North America, is seeking a skilled Automotive Technician to join our team as a Mechanical Claims Adjuster. This is a fully remote opportunity with excellent promotional potential.

Job Responsibilities:

  • Provide telephone and email support throughout the claims life cycle for Nissan Security+Plus, Infiniti Elite, Mitsubishi Diamond Care, and QualityGuard+Plus vehicle service contracts
  • Work with dealerships and service advisors to approve or deny claims
  • Verify contract coverage and eligibility to NESNA policies
  • Ascertain appropriate parts and labor charges, provide preapprovals, facilitate inspections, and secure vendor parts
  • Perform research using available tools to adjudicate claims according to NESNA policy
  • Assist service contract policy holders and repair facilities
  • Conduct transactions in accordance with NESNA policies and procedures to ensure proper fund usage and timely completion of repair claims

Minimum Qualifications:

  • 2+ years’ experience as a Mechanical Automotive Technician (dealership, aftermarket, or independent shop preferred)
  • ASE Certification or demonstrated mechanical acumen
  • Strong interpersonal, decision-making, negotiation, and conflict resolution skills
  • Proficiency with Microsoft Office Suite and other PC applications
  • Typing speed of at least 30 wpm
  • Solid work history

Perks: 

  • Weekly Pay 

  • 16 paid holidays 

  • 10 days of Accrued Paid Time Off 

  • Enhanced Medical Benefits 

  • Kelly Perks-Discount Program 

If you are interested and would like to be considered for this position, please apply today and one of our recruiters will reach out to you! 

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a claims adjuster with Nissan North America today! 

From <https://app.bullhornstaffing.com/>  


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.