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Customer Service Inbound Call Center Jobs Near Me

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Our call center is the first voice customers hear, and we invest heavily in our people ... What you'll do Answer inbound calls, book and schedule service, build rapport with homeowners, and ...

Biz Voice Boost

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Signature Worldwide

Customer Service Coach

Dublin, OH · On-site

$13/hr

CALL CENTER COACH SIGNATURE WORLDWIDE is looking for an inspiring customer service professional to be a part of our Call Center team. If you enjoy answering inbound calls from customers, can ...

Amicis Global

Call Center/ Customer Service

Columbus, OH · On-site

$19 - $20/hr

Client Support Service/ Customer Services Job Location: Columbus, OH Job Duration: 6 Months+ Extension Preference for 1 of the following criteria: College Degree OR Previous contact center experience ...

Consider Posh Pro

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Answer inbound calls promptly and professionally, providing clear and accurate information to ... Provide detailed explanations about products, services, and policies to assist customers in making ...

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

... service and support via phone, email, and chat. The ideal candidate will possess excellent ... Answer inbound customer calls promptly and professionally. * Provide accurate information about ...

NESCO Inc

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Customer Support Representative - Small Engines Location: West Columbus Schedule ... Provide superior customer service via inbound calls * Answer customer questions regarding repair ...

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

... service and support via phone, email, and chat. The ideal candidate will possess excellent ... Answer inbound customer calls promptly and professionally. * Provide accurate information about ...

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

... service and support via phone, email, and chat. The ideal candidate will possess excellent ... Answer inbound customer calls promptly and professionally. * Provide accurate information about ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ... services or a related field, such as customer service. Prefer a 4-year college degree and an ...

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How much do customer service inbound call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service inbound call center in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Service Inbound Call Center jobs?

Cities with the most Customer Service Inbound Call Center job openings:

What states have the most Customer Service Inbound Call Center jobs?

States with the most job openings for Customer Service Inbound Call Center jobs include:

Customer Service Inbound Call Center jobs near you
A map of the United States highlighting the number of Customer Service Inbound Call Center job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Service Inbound Call Center job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Call Center Customer Service Agent

Columbus, OH

Fortuity
Strategic Planning Consulting Services • 51 - 200 employees
Learn more about Fortuityexternal

$16 - $20/hr

Full-time

Re-posted 27 days ago

Job description

Call Center Customer Service Agent
At Fortuity we believe in our people, and in doing good business for the good of our community. Here, you will be part of a growing organization with an opportunity for career development and advancement. Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.
Summary:
Call Center Customer Service Agents interact with the client customers by addressing inquiries, resolving complaints, and assisting with account interactions. Providing a higher level of customer support on specialized products or services on occasion.
Pay: $16-20/hr (varies by client and experience)
Location: Onsite - 775 West Broad, Columbus, Ohio 43222 (Free parking + on a major COTA bus route)
Note: This posting is used to recruit for multiple full-time, non-exempt Customer Service Representative positions, which may be either permanent or temporary/seasonal with a defined start and end date. Employment type, assignment duration, and position classification vary based on client requirements and business needs and will be communicated during the hiring process and confirmed in the employment offer.
Responsibilities:
  • Interact with customers via telephone, email, online chat, or in person to provide support and information regarding account inquiries, products, and other client services
  • Field customer questions and complaints; when the issue is beyond the representative’s knowledge, escalate to the assigned specialist or other appropriate staff
  • Provide accurate, consistent, and compliant information in alignment with client policies and regulatory requirements
  • Follow required call scripts, authentication procedures, and identity verification protocols
  • Meet or exceed quality assurance standards, call-handling metrics, and schedule adherence expectations
  • Document all customer interactions in designated systems accurately
  • Safeguard all non-public personal information (NPI) and always maintain strict confidentiality
  • Comply with all industry regulations, security protocols, and workplace policies
  • Participate in required training, certifications, and ongoing quality monitoring
  • Perform other related duties as assigned
Education/Experience:
  • High school diploma or equivalent required
  • Customer service experience required; Call center specific experience highly preferred
Knowledge/Skills:
  • Excellent verbal and written communication skills including active listening
  • Service-oriented and able to resolve customer concerns
  • Proficient computer skills with the ability to learn new software and operate multiple screens
  • Ability to maintain professionalism and act with integrity in stressful situations
Additional Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Flexibility to work adjusted shifts, as necessary.
  • Accept coaching and performance feedback to improve customer experience and operational performance
  • Maintain a professional, respectful, and customer-focused demeanor in all interactions
Are you ready to join us in a welcoming team environment that values your contributions and helps you make a real difference in people’s lives? Start your career with Fortuity today!
What differentiates Fortuity and makes us an employer of choice?
Total Rewards:
  • Competitive base pay with incentive opportunities
  • Basic essential coverage insurance plans for all associates
  • OnDemand Pay
Additional Offerings:
  • Fresh market vending
  • On-Site fitness center
  • Clean, climate-controlled environment
…And more!
Fortuity Calling, LLC, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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