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Customer Service Inbound Call Center Jobs (NOW HIRING)

Robert Half

Call Center Specialist

Blue Bell, PA · On-site

$17/hr

... Handle inbound inquiries as needed and deliver a positive customer experience across each interaction. • At least 3 years of experience in a call center or customer service environment. • ...

MBA CSi

Call Center Representative

Greensboro, NC

$13.75 - $17.25/hr

Customer-Focused Inbound Call Center Representative MBA Consulting Services, Inc. (MBA CSi) is seeking a customer-focused inbound call center representative to support facility maintenance operations ...

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

Express Employment Professionals

Be Seen First

Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Administrative Services Commercial Services - Accounting/Finance - Warehouse/forklift - General Admin - Carpenters - Data Entry - Mechanics - Customer Service - CDL/ Delivery Drivers - Call Center ...

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How much do customer service inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service inbound call center in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Inbound Call Center Representative, and why are they important?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are some common challenges faced by Customer Service Inbound Call Center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What are Customer Service Inbound Call Center jobs?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

More about Customer Service Inbound Call Center jobs
What cities are hiring for Customer Service Inbound Call Center jobs? Cities with the most Customer Service Inbound Call Center job openings:
What states have the most Customer Service Inbound Call Center jobs? States with the most job openings for Customer Service Inbound Call Center jobs include:
What job categories do people searching Customer Service Inbound Call Center jobs look for? The top searched job categories for Customer Service Inbound Call Center jobs are:
Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 91% Full Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Inbound Call Center Representative (Sioux Falls, SD)

Inbound Call Center Representative (Sioux Falls, SD)

Billion Auto

Sioux Falls, SD

$16 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Billion Automotive rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

58th of 138 rated car dealerships

Job description

Inbound Call Center Representative

Sioux Falls - Sioux Falls, SD 57106

Overview

Position Type: Full Time Travel Percentage: None

Description

We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments.

Your typical work week includes:

  • Monitoring and answering inbound phone calls.
  • Gather information & rout calls to the correct department.
  • Update customer changes in the database.
  • Provide administrative assistance as needed.
  • Attend training sessions and meetings as required.
  • Follow all company policies and procedures.

What we need from you:

  • Strong verbal and written communication skills with the ability to influence.
  • Demonstrate the ability to listen and learn while retaining information quickly.
  • Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision.
  • Task orientated, detail driven, and self-motivated.
  • Ability to think quickly and identify and resolve customer questions or concerns.
  • Exceptional organizational skills.

How we will know you are the "ONE":

  • Incredible Customer Service skills
  • Computer skills
  • Call Center Experience
  • Automotive Industry Experience
Benefits To You:

We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K) match and an in-office support structure to help you do your best work.

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