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Flow Call Center Jobs (NOW HIRING)

EYE CLINIC OF WISCONSIN

Call Center Manager

Wausau, WI · On-site

Oversee the operations of the Call Center (inbound and outbound calls), ensuring efficient appointment scheduling, call resolution, and call flow. * Implement and maintain high standard of patient ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI · On-site

$14.50 - $18.25/hr

Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...

Renewal by Andersen

Call Center Supervisor

Meridian, ID · On-site

$59K - $62K/yr

We're looking for a Call Center Supervisor who thrives in a fast-paced, performance-driven ... Collaborate with other departments to ensure smooth lead flow and strong customer outcomes * Lead ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

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How much do flow call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Flow Call Center job?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.
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Flow Call Center jobs near you
Infographic showing various Flow Call Center job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 61% Full Time, 33% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

People's Community Clinic

Austin, TX

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care.  

Compensation: $16.00- $18.00 per hour based on experience and qualifications.


Under the direction of the Call Center Supervisor, this individual’s primary responsibilities include:

  • Answer all incoming calls in a timely, professional and courteous manner
  • Schedule new and return appointments for patients following scheduling guidelines
  • Explain registration process and give directions to new patients; explain procedure preparation to patients as needed
  • Assist callers with information and referral to appropriate resources
  • Review and check insurance eligibility; explain required documents
  • Retrieve calls from voice mail and assist callers as needed
  • Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements
  • Adhere to HIPAA guidelines
  •  

Education:  High school diploma/GED required. Some college preferred.
 
Experience:  Two years of experience working in a physician’s office or healthcare facility; Call Center experience strongly preferred. 
 
Knowledge, Skills, and Abilities:
  • Bilingual English/Spanish
  • Exceptional customer service skills
  • Ability to interact successfully with people from a variety of backgrounds and abilities.
  • Basic computer literacy
  • Working knowledge of electronic medical records and practice management systems.
  • Ability to multi-task in a high change environment 
 
Our Benefits Include:
  • 18 PTO days per year & 11 paid holidays
  • Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
  • Dental & Vision
  • Flexible Spending Accounts
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability
  • Annual Training
  • 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.

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