ZipRecruiter

Log In

1

Flow Call Center Jobs (NOW HIRING)

Neurology Care

Call Center Rep

Oklahoma City, OK

$14/hr

A neurology Call Center Representative is a healthcare-focused customer service role that supports ... Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ...

Veterinary United

Call Center Manager

New Baltimore, MI · On-site

Build call routing and workflows, and review call flow and extensions for accuracy. * Train both the call center team and location teams on standardized processes and SOPs. * Ensure Weave phones are ...

Neurology Care PC

Call Center Rep

Ardmore, OK · On-site

$13.50 - $17/hr

Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ... call center, or customer service role Prior medical call center experience preferred Experience ...

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment ... Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow

New

Tufts Medical Center

Call Center Rep

Boston, MA

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...

Omni Family Health

Call Center Associate

Shafter, CA · On-site

... flow and cut down waiting time. * Respond to patients' inquiries, requests, dispute over the phone ... Follow Call Center Associate Policies and Procedures Job Requirements: * Ability to work under ...

allianthcm

Medical Call Center Director

New York, NY

SUMMARY Provides executive leadership over the Individual Medical Call Center division with full ... Advanced understanding of sales funnel management, including lead flow optimization, routing logic ...

Tufts Medicine

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

next page

Showing results 1-20

All JobsFlow Call Center Jobs

Flow Call Center information

See salary details

$10

$17

$25

How much do flow call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.

What is a Flow Call Center job?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

More about Flow Call Center jobs
What are the most commonly searched types of Flow Call Center jobs? The most popular types of Flow Call Center jobs are:
What job categories do people searching Flow Call Center jobs look for? The top searched job categories for Flow Call Center jobs are:
Flow Call Center jobs near you
Infographic showing various Flow Call Center job openings in the United States as of June 2026, with employment types broken down into 51% Full Time, 47% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Community Health Center of Buffalo

Buffalo, NY • On-site

$16.76 - $20.24/hr

Full-time

Posted 18 days ago

Job description

Job Summary:
The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively communicate with patients and address their needs. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience.
Responsibilities:
  • Handle inbound and outbound calls in a polite manner, providing personalized customer service to patients.
  • Document and report customer feedback to improve the patient experience.
  • Schedule appointments and perform pre-registration tasks, including verifying demographic and insurance information.
  • Discern when triage by clinical healthcare staff is necessary.
  • Coordinate patient and information flow while maintaining patient confidentiality in compliance with HIPAA laws.
  • Contribute to patient care teams by providing care coordination services.
  • Participate in Quality Improvement and Quality Assurance activities as needed.
  • Track and log patient information.
  • Attend meetings as required.
  • Perform other relevant duties as assigned.

Qualifications:
  • High school diploma or GED equivalent.
  • At least 1 year of experience delivering high-level customer service in a healthcare setting or call center.
  • Computer literate and proficient in Microsoft Office.

Preferred Qualifications:
  • Associate's degree in a related field.
  • Comprehensive knowledge of medical terminology.
  • At least 3 years of experience delivering high-level customer service.
  • At least 3 years of relevant healthcare experience.
  • Proficient with an Electronic Health Record system.

Physical Requirements:
The position requires sitting, standing, walking, bending, and stooping. There may be significant job stress associated with the role, and evening and/or weekend work may be required. The position may involve lifting, pushing, pulling, and carrying up to ten pounds.
Pay:
The salary range for this position is $16.76 to $20.24 per hour.
Union Affiliation:
This position is represented by United Healthcare Workers East, Local 1199.

Apply