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Flow Call Center Jobs (NOW HIRING)

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment ... Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow

Call Center Rep

Boston, MA ยท On-site

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

CALL CENTER REPRESENTATIVE

Las Vegas, NV ยท On-site

$15.50 - $19.25/hr

Call Center Representative The Call Center Representative supports the scheduling and general ... Alerts for ways to improve customer service, improve patient flow * Attend required meetings and ...

Seasonal Call Center Agent

Louisville, KY ยท On-site

$14.50 - $19/hr

Seasonal Call Center Guest Experience Agent Our Guest Services team members bring energy ... Agents manage high-volume call flow with accuracy and composure, ensuring each interaction reflects ...

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Flow Call Center information

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How much do flow call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.

What is a Flow Call Center job?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

More about Flow Call Center jobs
What are the most commonly searched types of Flow Call Center jobs? The most popular types of Flow Call Center jobs are:
Infographic showing various Flow Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Family Health Center

Worcester, MA โ€ข On-site

$18 - $19/hr

Full-time

Posted 8 days ago


Job description

This is fulltime onsite position.

Position Summary:

The Call Center Representative assists the patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call.

Essential Duties and Responsibilities:

Call Center Representative will confirm and update patient demographics, schedule medical and behavioral appointments as needed. The Call Center Representative will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high quality service, problem-solving and deescalating issues or concerns. The Call Center Representative is a key resource for communication to Call Center Supervisor on any problems, findings, scheduling issues including same day access and scheduling mistakes, to sustain a steady workflow for staff and patients. Call Center Representative must comply with HIPAA bound space and able to provide high quality work with minor supervision customer service and patient satisfaction are key initiatives in this role.

Experience Required:

Two years relevant work experience preferred including demonstrated customer service and accurate data entry.

Educational Requirements:

High School / GED required. Two to four years college or a combination of education and relevant work experience preferred.

Professional Licensure/Special Skills and Certification Required:

Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.

Reporting Relationship:

Reports directly to the Director of Patient Services


EOE



Monday - Friday; 8:30am-5:00pm