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Flow Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

Neurology Care PC

Call Center Rep

Ardmore, OK · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ... call center, or customer service role Prior medical call center experience preferred Experience ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...

People's Community Clinic

Call Center Representative

Austin, TX · Remote

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely ...

People's Community Clinic

Call Center Representative

Austin, TX · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures ...

Tufts Medical Center

Call Center Rep

Boston, MA · On-site

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

People's Community Clinic

Call Center Representative

Austin, TX · Remote

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures ...

People's Community Clinic

Call Center Representative

Austin, TX · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures ...

Fenway Health

Medical Call Center Representative

Boston, MA · On-site

$22.62 - $24.87/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... flow. Using standard work documents and workflows to determine how to best help callers. Some ... and health center by troubleshooting patient needs to secure a 1 to 2 call resolution * At all ...

New

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

FENWAY HEALTH

Medical Call Center Representative

Boston, MA · On-site

$22.62 - $24.87/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... flow. Using standard work documents and workflows to determine how to best help callers. Some ... and health center by troubleshooting patient needs to secure a 1 to 2 call resolution * At all ...

New

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Flow Call Center information

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How much do flow call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Flow Call Center?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

More about Flow Call Center jobs

What are the most commonly searched types of Flow Call Center jobs?

The most popular types of Flow Call Center jobs are:

What job categories do people searching Flow Call Center jobs look for?

The top searched job categories for Flow Call Center jobs are:

Flow Call Center jobs near you
Infographic showing various Flow Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Manager

JT Services

Claremore, OK • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Call Center Manager - JT Services (Claremore, OK)
Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry
JT Services is growing fast, and we're looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.
If you're ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions - this is your opportunity.
Position Overview
The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services' call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.
Key Responsibilities
Leadership & Team Development
  • Lead, coach, and develop CSRs to meet KPIs and performance standards
  • Conduct call reviews, coaching sessions, and performance check-ins
  • Maintain staffing levels, scheduling coverage, and call center readiness
  • Build a positive, accountable, customer-focused culture
Operational Excellence
  • Own inbound and outbound call performance
  • Ensure adherence to scripts, call control standards, and customer experience expectations
  • Monitor call queues, call volumes, and response times
  • Maintain a clean, accurate, and green 3‑day call board
Performance & KPI Management
  • Track and report daily, weekly, and monthly KPIs
  • Drive membership sales, outbound follow-ups, and rehash opportunities
  • Identify performance gaps and implement corrective action plans
  • Align call center goals with company revenue targets
Cross-Department Collaboration
  • Work closely with Dispatch to support scheduling and job flow
  • Coordinate with Service Managers to support technician productivity
  • Partner with Marketing to understand lead flow and call demand
  • Communicate trends, issues, and opportunities to leadership
Quality Control & Compliance
  • Ensure accurate customer data entry, job notes, and membership tagging
  • Maintain compliance with call recording standards and privacy requirements
  • Resolve escalated customer concerns before they reach upper management

Success Indicators
  • Strong inbound/outbound conversion
  • Monthly membership sales targets achieved
  • 3‑day call board green 90%+
  • High call quality, accuracy, and professionalism
  • Reduced escalations and improved customer satisfaction
  • Strong collaboration with Dispatch and field leadership

Required Skills & Qualifications
  • 2+ years of call center leadership experience (home services preferred)
  • Strong understanding of booking rates, call flow, and customer experience
  • Excellent communication, coaching, and conflict-resolution skills
  • Ability to analyze performance data and make informed decisions
  • Proficiency with call center software, scheduling systems, and CRM platforms
  • High level of organization, accountability, and follow-through

Compensation
  • Base Salary: $45,000-$65,000/year (depending on experience)
  • Monthly performance bonus based on KPI achievement
  • Benefits package per company policy, including:
    • Medical, Dental, Vision
    • 401(k)
    • Paid Time Off
    • Company-paid wellness perks
    • Birthday PTO
    • Professional development opportunities
    • Team events & company culture focused on growth

Ready to Lead a Winning Team?
If you're passionate about leadership, customer experience, and driving results - JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.

Apply