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Full Time Flow Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

... Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

... Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Administrative More about this job > Description Benefits For Full Time Employment Health Insurance ... Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...

RemX

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Remote Call Center Supervisor (Experience Required)

Memphis, TN · Remote

$25/hr

Weekly pay/Full time hours * Benefits offered DAY ONE * Schedule: Must be able to work any 8‐hour ... Monitor daily call flow, performance metrics, and service levels. * Conduct virtual team meetings ...

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How much do full time flow call center jobs pay per year?

As of Aug 19, 2026, the average yearly pay for full time flow call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

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What cities are hiring for Full Time Flow Call Center jobs?

Cities with the most Full Time Flow Call Center job openings:

What are the most commonly searched types of Flow Call Center jobs?

The most popular types of Flow Call Center jobs are:

What states have the most Full Time Flow Call Center jobs?

States with the most job openings for Full Time Flow Call Center jobs include:

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Full Time Flow Call Center jobs near you
Infographic showing various Full Time Flow Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

JT Services

Claremore, OK

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Call Center Manager – JT Services (Claremore, OK)

Salary: $45,000–$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry

JT Services is growing fast, and we’re looking for a driven, organized, and peoplefocused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.

If you’re ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions — this is your opportunity.

 Position Overview

The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services’ call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.

 Key ResponsibilitiesLeadership & Team Development

  • Lead, coach, and develop CSRs to meet KPIs and performance standards

  • Conduct call reviews, coaching sessions, and performance check-ins

  • Maintain staffing levels, scheduling coverage, and call center readiness

  • Build a positive, accountable, customer-focused culture

Operational Excellence

  • Own inbound and outbound call performance

  • Ensure adherence to scripts, call control standards, and customer experience expectations

  • Monitor call queues, call volumes, and response times

  • Maintain a clean, accurate, and green 3day call board

Performance & KPI Management

  • Track and report daily, weekly, and monthly KPIs

  • Drive membership sales, outbound follow-ups, and rehash opportunities

  • Identify performance gaps and implement corrective action plans

  • Align call center goals with company revenue targets

Cross-Department Collaboration

  • Work closely with Dispatch to support scheduling and job flow

  • Coordinate with Service Managers to support technician productivity

  • Partner with Marketing to understand lead flow and call demand

  • Communicate trends, issues, and opportunities to leadership

Quality Control & Compliance

  • Ensure accurate customer data entry, job notes, and membership tagging

  • Maintain compliance with call recording standards and privacy requirements

  • Resolve escalated customer concerns before they reach upper management

 Success Indicators

  • Strong inbound/outbound conversion

  • Monthly membership sales targets achieved

  • 3day call board green 90%+

  • High call quality, accuracy, and professionalism

  • Reduced escalations and improved customer satisfaction

  • Strong collaboration with Dispatch and field leadership

 Required Skills & Qualifications

  • 2+ years of call center leadership experience (home services preferred)

  • Strong understanding of booking rates, call flow, and customer experience

  • Excellent communication, coaching, and conflict-resolution skills

  • Ability to analyze performance data and make informed decisions

  • Proficiency with call center software, scheduling systems, and CRM platforms

  • High level of organization, accountability, and follow-through

 Compensation

  • Base Salary: $45,000–$65,000/year (depending on experience)

  • Monthly performance bonus based on KPI achievement

  • Benefits package per company policy, including:

    • Medical, Dental, Vision

    • 401(k)

    • Paid Time Off

    • Company-paid wellness perks

    • Birthday PTO

    • Professional development opportunities

    • Team events & company culture focused on growth

 Ready to Lead a Winning Team?

If you’re passionate about leadership, customer experience, and driving results — JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.

Employment Type: FULL_TIME

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