Call Center Manager
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ... Employment Type: FULL_TIME
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ... Employment Type: FULL_TIME
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ... Employment Type: FULL_TIME
Claremore, OK · On-site
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
... Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...
Claremore, OK · On-site
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
... Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
... Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...
Quick apply
$45K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
... Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...
Austin, TX · Remote
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
... flow of patient callers in a manner that reflects superior customer service and ensures timely ... Employment Type: FULL_TIME
Austin, TX · Remote
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
... flow of patient callers in a manner that reflects superior customer service and ensures timely ... Employment Type: FULL_TIME
$15.50 - $19.50/hr
This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...
Quick apply
$15.50 - $19.50/hr
This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...
Buffalo, NY · On-site
$16.76 - $20.24/hr
The Call Center Representative plays a crucial role in providing exceptional customer service and ... information flow while maintaining patient confidentiality in compliance with HIPAA laws ...
Buffalo, NY · On-site
$16.76 - $20.24/hr
The Call Center Representative plays a crucial role in providing exceptional customer service and ... information flow while maintaining patient confidentiality in compliance with HIPAA laws ...
Cranford, NJ · On-site
$16.25 - $20.50/hr
Medical
Dental
Retirement
PTO
Administrative More about this job > Description Benefits For Full Time Employment Health Insurance ... Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ...
Cranford, NJ · On-site
$16.25 - $20.50/hr
Medical
Dental
Retirement
PTO
Administrative More about this job > Description Benefits For Full Time Employment Health Insurance ... Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ...
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Agent (Full-time) ID: 1033 Location: Chesapeake, VA Department: Marketing More about this job > Description Are you looking for a new career opportunity? Are you energetic, personable ...
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Agent (Full-time) ID: 1033 Location: Chesapeake, VA Department: Marketing More about this job > Description Are you looking for a new career opportunity? Are you energetic, personable ...
$16.76 - $20.24/hr
The Call Center Representative plays a crucial role in providing exceptional customer service and ... information flow while maintaining patient confidentiality in compliance with HIPAA laws ...
$16.76 - $20.24/hr
The Call Center Representative plays a crucial role in providing exceptional customer service and ... information flow while maintaining patient confidentiality in compliance with HIPAA laws ...
Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...
Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...
El Paso, TX · On-site
Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...
El Paso, TX · On-site
Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...
Be Seen First
Brooklyn, NY · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...
Quick apply
Be Seen First
Brooklyn, NY · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...
Glenwood Springs, CO · On-site
$21.50 - $23.50/hr
Medical
Dental
Vision
Life
All employees receive a FREE POOL PASS and other on-property discounts. Full Time employees are ... Call Center Agents report directly to the Call Center Supervisor and in their absence to the ...
Glenwood Springs, CO · On-site
$21.50 - $23.50/hr
Medical
Dental
Vision
Life
All employees receive a FREE POOL PASS and other on-property discounts. Full Time employees are ... Call Center Agents report directly to the Call Center Supervisor and in their absence to the ...
Chesapeake, VA · On-site
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Computer savvy and comfortable using call center software * Experienced in a call center or ... Energized working in a team Full-Time Employee Benefits: * Medical, vision, and dental insurance ...
Chesapeake, VA · On-site
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Computer savvy and comfortable using call center software * Experienced in a call center or ... Energized working in a team Full-Time Employee Benefits: * Medical, vision, and dental insurance ...
Boston, MA · On-site
$22.62 - $24.87/hr
Medical
Dental
Retirement
PTO
Job Type Full-time Description Under direct supervision of the Medical Call Center Manager, the ... flow. Using standard work documents and workflows to determine how to best help callers. Some ...
Boston, MA · On-site
$22.62 - $24.87/hr
Medical
Dental
Retirement
PTO
Job Type Full-time Description Under direct supervision of the Medical Call Center Manager, the ... flow. Using standard work documents and workflows to determine how to best help callers. Some ...
Austin, TX · Remote
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely ...
Austin, TX · Remote
$16 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely ...
Be Seen First
Memphis, TN · Remote
$25/hr
Medical
Dental
Vision
Weekly pay/Full time hours * Benefits offered DAY ONE * Schedule: Must be able to work any 8‐hour ... Monitor daily call flow, performance metrics, and service levels. * Conduct virtual team meetings ...
Quick apply
Be Seen First
Memphis, TN · Remote
$25/hr
Medical
Dental
Vision
Weekly pay/Full time hours * Benefits offered DAY ONE * Schedule: Must be able to work any 8‐hour ... Monitor daily call flow, performance metrics, and service levels. * Conduct virtual team meetings ...
$11 - $13/hr
Medical
Dental
Vision
Life
PTO
Immediate openings for FULL TIME positions (32hrs per week+). *Shifts with immediate start ... Previous Call Center / Answering Service / Customer Service Experience. Spanish Speaking.
$11 - $13/hr
Medical
Dental
Vision
Life
PTO
Immediate openings for FULL TIME positions (32hrs per week+). *Shifts with immediate start ... Previous Call Center / Answering Service / Customer Service Experience. Spanish Speaking.
Medical
Dental
Life
Retirement
PTO
This is a full-time position which means as a White House Clinics employee you would enjoy a ... The Call Center Agent influences patient flow and general pace of daily clinic business through ...
Medical
Dental
Life
Retirement
PTO
This is a full-time position which means as a White House Clinics employee you would enjoy a ... The Call Center Agent influences patient flow and general pace of daily clinic business through ...
Paw Paw, MI · On-site
$14.50 - $18.25/hr
Medical
Dental
Life
Retirement
PTO
Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...
Quick apply
Paw Paw, MI · On-site
$14.50 - $18.25/hr
Medical
Dental
Life
Retirement
PTO
Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...
$29.5K - $36.8K
5% of jobs
$36.8K - $44K
13% of jobs
$47.1K is the 25th percentile. Wages below this are outliers.
$44K - $51.3K
16% of jobs
The median wage is $58.3K / yr.
$51.3K - $58.6K
16% of jobs
$58.6K - $65.9K
15% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.1K
14% of jobs
$73.1K - $80.4K
8% of jobs
$80.4K - $87.7K
6% of jobs
$87.7K - $95K
3% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.5K
1% of jobs
$29.5K
$63.8K
$109.5K
| Aspect | Full Time Flow Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call center setting, fast-paced, team-oriented | Office or remote, customer-facing, varied |
| Industry Usage | Common in telecommunications, finance, tech | Common across retail, healthcare, services |
| Job Focus | Handling high volume calls, technical support, sales | Assisting customers, resolving issues, providing info |
Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.
Cities with the most Full Time Flow Call Center job openings:
The most popular types of Flow Call Center jobs are:
States with the most job openings for Full Time Flow Call Center jobs include:
The top searched job categories for Full Time Flow Call Center jobs are:

$45K - $65K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 13 days ago
Salary: $45,000–$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry
JT Services is growing fast, and we’re looking for a driven, organized, and peoplefocused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.
If you’re ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions — this is your opportunity.
Position OverviewThe Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services’ call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.
Key ResponsibilitiesLeadership & Team DevelopmentLead, coach, and develop CSRs to meet KPIs and performance standards
Conduct call reviews, coaching sessions, and performance check-ins
Maintain staffing levels, scheduling coverage, and call center readiness
Build a positive, accountable, customer-focused culture
Own inbound and outbound call performance
Ensure adherence to scripts, call control standards, and customer experience expectations
Monitor call queues, call volumes, and response times
Maintain a clean, accurate, and green 3day call board
Track and report daily, weekly, and monthly KPIs
Drive membership sales, outbound follow-ups, and rehash opportunities
Identify performance gaps and implement corrective action plans
Align call center goals with company revenue targets
Work closely with Dispatch to support scheduling and job flow
Coordinate with Service Managers to support technician productivity
Partner with Marketing to understand lead flow and call demand
Communicate trends, issues, and opportunities to leadership
Ensure accurate customer data entry, job notes, and membership tagging
Maintain compliance with call recording standards and privacy requirements
Resolve escalated customer concerns before they reach upper management
Strong inbound/outbound conversion
Monthly membership sales targets achieved
3day call board green 90%+
High call quality, accuracy, and professionalism
Reduced escalations and improved customer satisfaction
Strong collaboration with Dispatch and field leadership
2+ years of call center leadership experience (home services preferred)
Strong understanding of booking rates, call flow, and customer experience
Excellent communication, coaching, and conflict-resolution skills
Ability to analyze performance data and make informed decisions
Proficiency with call center software, scheduling systems, and CRM platforms
High level of organization, accountability, and follow-through
Base Salary: $45,000–$65,000/year (depending on experience)
Monthly performance bonus based on KPI achievement
Benefits package per company policy, including:
Medical, Dental, Vision
401(k)
Paid Time Off
Company-paid wellness perks
Birthday PTO
Professional development opportunities
Team events & company culture focused on growth
If you’re passionate about leadership, customer experience, and driving results — JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.
Employment Type: FULL_TIMESourced by ZipRecruiter
Facilities support services
51 - 200 Employees
Claremore, OK, US