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Volunteer Flow Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

Neurology Care

Call Center Representative

Ardmore, OK · On-site

$14/hr

Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ... Prior medical call center experience preferred * Experience with electronic scheduling systems and ...

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical ...

Legacy Staffing

Call Center Associate

Shafter, CA

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

BENEFITS Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401K, and Paid Holidays. POSITION PURPOSE Call Center Agents (Lead Generators) support our Outside/Inside Sales staff.

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

BENEFITS Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401K, and P aid Holidays . POSITION PURPOSE Call Center Agents (Lead Generators) support our Outside/Inside Sales ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19.90/hr

BCforward is currently seeking a highly motivated Call Center Representative - Albuquerque NM Title ... life, voluntary life insurance, short-term disability, long-term disability, and 401k. About ...

Sstar

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level ... Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and ...

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Volunteer Flow Call Center information

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How much do volunteer flow call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for volunteer flow call center in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Flow Call Center vs Volunteer Customer Service Representative?

AspectVolunteer Flow Call CenterVolunteer Customer Service Representative
Required SkillsCommunication, data entry, basic computer skillsCommunication, problem-solving, customer interaction
Work EnvironmentCall center setting, team-based, remote or on-siteOffice or remote, direct customer interaction
Typical TasksHandling calls, data management, routing inquiriesAssisting customers, resolving issues, providing info
Industry UsageNonprofit, healthcare, community servicesNonprofit, retail, service sectors

The Volunteer Flow Call Center and Volunteer Customer Service Representative roles both involve communication and customer interaction, but the call center position emphasizes handling calls and data management in a team environment, often in a call center setting. The Customer Service role focuses more on direct customer assistance and problem-solving. Both are vital in nonprofit and service industries, with overlapping skills but different daily tasks.

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What cities are hiring for Volunteer Flow Call Center jobs?

Cities with the most Volunteer Flow Call Center job openings:

What are the most commonly searched types of Flow Call Center jobs?

The most popular types of Flow Call Center jobs are:

What states have the most Volunteer Flow Call Center jobs?

States with the most job openings for Volunteer Flow Call Center jobs include:

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The top searched job categories for Volunteer Flow Call Center jobs are:

Volunteer Flow Call Center jobs near you
Infographic showing various Volunteer Flow Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Call Center Manager

Claremore, OK

JT Services
Facilities Support Services • 51 - 200 employees
Learn more about JT Servicesexternal

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Call Center Manager – JT Services (Claremore, OK)

Salary: $45,000–$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry

JT Services is growing fast, and we’re looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.

If you’re ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions — this is your opportunity.

 
Position Overview

The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services’ call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.

 
Key Responsibilities Leadership & Team Development

  • Lead, coach, and develop CSRs to meet KPIs and performance standards

  • Conduct call reviews, coaching sessions, and performance check-ins

  • Maintain staffing levels, scheduling coverage, and call center readiness

  • Build a positive, accountable, customer-focused culture

Operational Excellence

  • Own inbound and outbound call performance

  • Ensure adherence to scripts, call control standards, and customer experience expectations

  • Monitor call queues, call volumes, and response times

  • Maintain a clean, accurate, and green 3‑day call board

Performance & KPI Management

  • Track and report daily, weekly, and monthly KPIs

  • Drive membership sales, outbound follow-ups, and rehash opportunities

  • Identify performance gaps and implement corrective action plans

  • Align call center goals with company revenue targets

Cross-Department Collaboration

  • Work closely with Dispatch to support scheduling and job flow

  • Coordinate with Service Managers to support technician productivity

  • Partner with Marketing to understand lead flow and call demand

  • Communicate trends, issues, and opportunities to leadership

Quality Control & Compliance

  • Ensure accurate customer data entry, job notes, and membership tagging

  • Maintain compliance with call recording standards and privacy requirements

  • Resolve escalated customer concerns before they reach upper management

 
Success Indicators

  • Strong inbound/outbound conversion

  • Monthly membership sales targets achieved

  • 3‑day call board green 90%+

  • High call quality, accuracy, and professionalism

  • Reduced escalations and improved customer satisfaction

  • Strong collaboration with Dispatch and field leadership

 
Required Skills & Qualifications

  • 2+ years of call center leadership experience (home services preferred)

  • Strong understanding of booking rates, call flow, and customer experience

  • Excellent communication, coaching, and conflict-resolution skills

  • Ability to analyze performance data and make informed decisions

  • Proficiency with call center software, scheduling systems, and CRM platforms

  • High level of organization, accountability, and follow-through

 
Compensation

  • Base Salary: $45,000–$65,000/year (depending on experience)

  • Monthly performance bonus based on KPI achievement

  • Benefits package per company policy, including:

    • Medical, Dental, Vision

    • 401(k)

    • Paid Time Off

    • Company-paid wellness perks

    • Birthday PTO

    • Professional development opportunities

    • Team events & company culture focused on growth

 
Ready to Lead a Winning Team?

If you’re passionate about leadership, customer experience, and driving results — JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.