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Volunteer Flow Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Partner with Marketing to understand lead flow and call demand * Communicate trends, issues, and ...

Neurology Care

Call Center Rep

Ardmore, OK · On-site

$14/hr

Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ... Prior medical call center experience preferred * Experience with electronic scheduling systems and ...

Neurology Care

Call Center Rep

Ardmore, OK · On-site

$14/hr

A neurology Call Center Representative is a healthcare-focused customer service role that supports ... Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ...

Neurology Care

Call Center Rep

Ardmore, OK · On-site

$14/hr

A neurology Call Center Representative is a healthcare-focused customer service role that supports ... Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ...

Neurology Care PC

Call Center Rep

Ardmore, OK · On-site

$13.50 - $17/hr

Your role is critical in ensuring smooth patient flow, accurate scheduling, and timely ... call center, or customer service role Prior medical call center experience preferred Experience ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Monitor real-time queues, call volumes, and ticket flow to support SLA attainment. * Support ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

Medical, Dental, Vision, and Voluntary Life (1st day of the month following 30 days of employment ... The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...

Legacy Staffing

Call Center Associate

Shafter, CA

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow

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Volunteer Flow Call Center information

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How much do volunteer flow call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for volunteer flow call center in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Flow Call Center vs Volunteer Customer Service Representative?

AspectVolunteer Flow Call CenterVolunteer Customer Service Representative
Required SkillsCommunication, data entry, basic computer skillsCommunication, problem-solving, customer interaction
Work EnvironmentCall center setting, team-based, remote or on-siteOffice or remote, direct customer interaction
Typical TasksHandling calls, data management, routing inquiriesAssisting customers, resolving issues, providing info
Industry UsageNonprofit, healthcare, community servicesNonprofit, retail, service sectors

The Volunteer Flow Call Center and Volunteer Customer Service Representative roles both involve communication and customer interaction, but the call center position emphasizes handling calls and data management in a team environment, often in a call center setting. The Customer Service role focuses more on direct customer assistance and problem-solving. Both are vital in nonprofit and service industries, with overlapping skills but different daily tasks.

More about Volunteer Flow Call Center jobs
What cities are hiring for Volunteer Flow Call Center jobs? Cities with the most Volunteer Flow Call Center job openings:
What are the most commonly searched types of Flow Call Center jobs? The most popular types of Flow Call Center jobs are:
What states have the most Volunteer Flow Call Center jobs? States with the most job openings for Volunteer Flow Call Center jobs include:
What job categories do people searching Volunteer Flow Call Center jobs look for? The top searched job categories for Volunteer Flow Call Center jobs are:
Volunteer Flow Call Center jobs near you
Infographic showing various Volunteer Flow Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Call Center Manager

JT Services

Claremore, OK • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Call Center Manager - JT Services (Claremore, OK)
Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry
JT Services is growing fast, and we're looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.
If you're ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions - this is your opportunity.
Position Overview
The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services' call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.
Key Responsibilities
Leadership & Team Development
  • Lead, coach, and develop CSRs to meet KPIs and performance standards
  • Conduct call reviews, coaching sessions, and performance check-ins
  • Maintain staffing levels, scheduling coverage, and call center readiness
  • Build a positive, accountable, customer-focused culture
Operational Excellence
  • Own inbound and outbound call performance
  • Ensure adherence to scripts, call control standards, and customer experience expectations
  • Monitor call queues, call volumes, and response times
  • Maintain a clean, accurate, and green 3‑day call board
Performance & KPI Management
  • Track and report daily, weekly, and monthly KPIs
  • Drive membership sales, outbound follow-ups, and rehash opportunities
  • Identify performance gaps and implement corrective action plans
  • Align call center goals with company revenue targets
Cross-Department Collaboration
  • Work closely with Dispatch to support scheduling and job flow
  • Coordinate with Service Managers to support technician productivity
  • Partner with Marketing to understand lead flow and call demand
  • Communicate trends, issues, and opportunities to leadership
Quality Control & Compliance
  • Ensure accurate customer data entry, job notes, and membership tagging
  • Maintain compliance with call recording standards and privacy requirements
  • Resolve escalated customer concerns before they reach upper management

Success Indicators
  • Strong inbound/outbound conversion
  • Monthly membership sales targets achieved
  • 3‑day call board green 90%+
  • High call quality, accuracy, and professionalism
  • Reduced escalations and improved customer satisfaction
  • Strong collaboration with Dispatch and field leadership

Required Skills & Qualifications
  • 2+ years of call center leadership experience (home services preferred)
  • Strong understanding of booking rates, call flow, and customer experience
  • Excellent communication, coaching, and conflict-resolution skills
  • Ability to analyze performance data and make informed decisions
  • Proficiency with call center software, scheduling systems, and CRM platforms
  • High level of organization, accountability, and follow-through

Compensation
  • Base Salary: $45,000-$65,000/year (depending on experience)
  • Monthly performance bonus based on KPI achievement
  • Benefits package per company policy, including:
    • Medical, Dental, Vision
    • 401(k)
    • Paid Time Off
    • Company-paid wellness perks
    • Birthday PTO
    • Professional development opportunities
    • Team events & company culture focused on growth

Ready to Lead a Winning Team?
If you're passionate about leadership, customer experience, and driving results - JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.

Apply