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Afternoon Flow Call Center Jobs (NOW HIRING)

EYE CLINIC OF WISCONSIN

Call Center Manager

Wausau, WI · On-site

Oversee the operations of the Call Center (inbound and outbound calls), ensuring efficient appointment scheduling, call resolution, and call flow. * Implement and maintain high standard of patient ...

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How much do afternoon flow call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for afternoon flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Afternoon Flow Call Center vs Customer Service Representative?

AspectAfternoon Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, shift-based, team-orientedOffice or remote, customer-facing, shift or full-time
Industry UsageCommon in telecommunications, finance, retailCommon across various industries including retail, healthcare, tech
Job FocusHandling inbound/outbound calls during afternoon shiftsAssisting customers via calls, emails, or chats

The Afternoon Flow Call Center primarily involves managing calls during afternoon shifts in a call center environment, focusing on specific operational hours. Customer Service Representatives have a broader role, assisting customers across multiple channels and industries. While both roles require similar credentials and work environments, the call center role emphasizes shift-based call handling, whereas customer service reps may work flexible hours and handle diverse customer interactions.

What cities are hiring for Afternoon Flow Call Center jobs? Cities with the most Afternoon Flow Call Center job openings:
What are the most commonly searched types of Flow Call Center jobs? The most popular types of Flow Call Center jobs are:
What states have the most Afternoon Flow Call Center jobs? States with the most job openings for Afternoon Flow Call Center jobs include:
Afternoon Flow Call Center jobs near you
Onsite Call Center Representative- Afternoons

Onsite Call Center Representative- Afternoons

Qualfon

Harlingen, TX

$19/hr

Full-time

Posted 19 days ago

Qualfon rating

7.0

Company rating: 7.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

$19.00/hr | Onsite Call Center Representative | Shifts: Afternoons 

Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.

You’ll be the first point of contact for members, handling inbound questions across phone, email, chat, and digital channels.

Veterans and military family members are encouraged to apply


What You’ll Do

  • Answer inbound customer service calls, emails and chats

  • Assist with:

    • Credit card and consumer loan questions

    • Fraud-related inquiries and authorizations

    • Checking, savings, and CD account maintenance

  • Help members recover online credentials

  • Complete account updates (authorized users, balance transfers, IRA changes)

  • Document interactions clearly and accurately

  • Escalate issues when needed and follow established procedures

  • Meet service level, quality, and attendance expectations


What We’re Looking For

  • 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus

  • Call center experience preferred but not required

  • High School Diploma or GED

  • Strong verbal and written communication skills

  • Comfortable handling difficult conversations professionally

  • Ability to multitask in multiple computer systems

  • Typing speed: 20 WPM with 90% accuracy

  • Reliable attendance and willingness to work scheduled shifts

  • Basic computer and troubleshooting skills


USD $19.00 - USD $19.00 /Hr.

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