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Credit Card Call Center Jobs (NOW HIRING)

Hiregy

Call Center Representative

Lakeland, FL · On-site

$19/hr

Contract, supporting a major credit card project Duration: Approximately 60-90+ days Schedule: M-F ... Must have previous call center experience, and strong stamina for repetitive volume work * Must be ...

New

RemX

Call Center Representative

Atlanta, GA · On-site

$20/hr

Debit/credit card concerns (activation, disputes, fraud alerts) * Basic product information ... High volume call center experience * 1+ year of customer service or call center experience * Strong ...

SC State Credit Union

Credit Card Assistant

Columbia, SC · On-site

$15.50 - $17.50/hr

State Credit Union is in need of a Credit Card Assistant in the Columbia, SC area. Applicants ... Answer phone calls from branches and phone center related to items posted to members' accounts

SC State Credit Union

Credit Card Assistant

Columbia, SC · On-site

$15.50 - $17.50/hr

State Credit Union is in need of a Credit Card Assistant in the Columbia, SC area. Applicants ... Answer phone calls from branches and phone center related to items posted to members' accounts

Bank of Colorado

CREDIT CARD CSR

Papillion, NE · On-site

Credit Card Csr Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties. Researches customer requests. Answers phone and ...

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How much do credit card call center jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for credit card call center in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone working in a Credit Card Call Center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.

What is a Credit Card Call Center job?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What are the key skills and qualifications needed to thrive in the Credit Card Call Center position, and why are they important?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

More about Credit Card Call Center jobs
What cities are hiring for Credit Card Call Center jobs? Cities with the most Credit Card Call Center job openings:
What states have the most Credit Card Call Center jobs? States with the most job openings for Credit Card Call Center jobs include:
What job categories do people searching Credit Card Call Center jobs look for? The top searched job categories for Credit Card Call Center jobs are:
Credit Card Call Center jobs near you
Infographic showing various Credit Card Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, and 25% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.
Call Center Representative

Call Center Representative

Hiregy

Lakeland, FL • On-site

$19/hr

Full-time

Posted yesterday

Job description

#IND123

Job ID 23473 - Call Center Agents

Location: Lakeland, FL – This position is onsite

Pay: $19.00 per hour

Type: Contract, supporting a major credit card project

Duration: Approximately 60-90+ days

Schedule: M-F, 8:00 AM to 5:00 PM EST

Start date: July 6

Job description:

  1. Handle a high volume of inbound credit card support calls, providing accurate information and resolving member inquiries efficiently.
  2. Navigate multiple systems simultaneously to document interactions, process transactions, and maintain accurate records.
  3. Deliver exceptional customer service by professionally de-escalating concerns and resolving issues independently whenever possible.
  4. Adhere to established procedures, scripts, compliance requirements, and productivity standards in a fast-paced call center environment.
  5. Maintain reliable attendance, punctuality, and consistent on-queue availability while adapting quickly to new tools, processes, and information.

Nice to have:

  • Card servicing, banking, financial services

Requirements:

  • Must have previous call center experience, and strong stamina for repetitive volume work
  • Must be able to type 30 WPM
  • High school diploma or equivalent
  • Background check required
  • Employment verification required
  • Credit check required
  • Drug screening required