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Credit Card Call Center Jobs in Florida (NOW HIRING)

Hiregy

Call Center Representative

Lakeland, FL

$19/hr

Contract, supporting a major credit card project Duration: Approximately 60-90+ days Schedule: M-F ... Must have previous call center experience, and strong stamina for repetitive volume work * Must be ...

Ithink Financial

Call Center Specialist

Delray Beach, FL · On-site

$1.0K/day

Review, approve and process debit/credit card daily withdrawal limits up to $1,000.00. * Close ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

FAIRWINDS Credit Union

Call Center Agent

Orlando, FL

$19/hr

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit ... card assistance, and more. * Promote FAIRWINDS products and services by identifying member needs ...

Fairwinds Credit Union

Call Center Agent

Orlando, FL

$19/hr

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit ... card assistance, and more. * Promote FAIRWINDS products and services by identifying member needs ...

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording ... EAD Green Card/Green Card/US Citizens Keep the subject line with Job Title and Location

AllianceOne

Call Center Supervisor

Port Saint Lucie, FL · On-site

$21/hr

Call Center Supervisor (1st Party Collections) Location: Port St. Lucie, FL (On-Site) Travel ... at a bank, credit union or card issuer. * Experience leading in a client-dedicated, regulated ...

New

Fairwinds

Call Center Agent

Orlando, FL · On-site

$19/hr

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit ... card assistance, and more. * Promote FAIRWINDS products and services by identifying member needs ...

AllianceOne

Call Center Supervisor

Port Saint Lucie, FL · On-site

$21/hr

Call Center Supervisor Location: Port St. Lucie, FL(On-Site) Travel Required: Must be able to ... at a bank, credit union or card issuer. * Experience leading in a client-dedicated, regulated ...

Aliance one

Call Center Supervisor

Port Saint Lucie, FL · On-site

$21/hr

Call Center Supervisor Location: Port St. Lucie, FL (On-Site) Travel Required: Must be able to ... at a bank, credit union or card issuer. * Experience leading in a client-dedicated, regulated ...

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All JobsCredit Card Call Center JobsCredit Card Call Center Jobs in Florida

Credit Card Call Center information

See Florida salary details

$9

$17

$24

How much do credit card call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for credit card call center in Florida is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What is a credit card call center?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What does a typical workday look like in a credit card call center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.

What are the key skills and qualifications needed to thrive in a credit card call center?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What are popular job titles related to Credit Card Call Center jobs in Florida?

For Credit Card Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Credit Card Call Center jobs in Florida look for?

The top searched job categories for Credit Card Call Center jobs in Florida are:

What cities in Florida are hiring for Credit Card Call Center jobs?

Cities in Florida with the most Credit Card Call Center job openings:

Credit Card Call Center jobs near you
Infographic showing various Credit Card Call Center job openings in Florida as of August 2026, with employment types broken down into 64% Full Time, 18% Part Time, and 18% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $36,049 per year, or $17.3 per hour.

Call Center Representative

Lakeland, FL

Hiregy
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Hiregyexternal

$19/hr

Full-time

Re-posted 13 days ago

Job description

#IND456

Job ID 23535 - Call Center Agents

Location: Lakeland, FL – This position is onsite

Pay: $19.00 per hour

Type: Contract, supporting a major credit card project

Duration: Approximately 60-90+ days

Schedule: M-F, 8:00 AM to 5:00 PM EST

Job description:

  1. Handle a high volume of inbound credit card support calls, providing accurate information and resolving member inquiries efficiently.
  2. Navigate multiple systems simultaneously to document interactions, process transactions, and maintain accurate records.
  3. Deliver exceptional customer service by professionally de-escalating concerns and resolving issues independently whenever possible.
  4. Adhere to established procedures, scripts, compliance requirements, and productivity standards in a fast-paced call center environment.
  5. Maintain reliable attendance, punctuality, and consistent on-queue availability while adapting quickly to new tools, processes, and information.

Nice to have:

  • Card servicing, banking, financial services

Requirements:

  • Must have previous call center experience, and strong stamina for repetitive volume work
  • Must be able to type 30 WPM
  • High school diploma or equivalent
  • Background check required
  • Credit check required
  • Drug screening required