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Credit Card Call Center Jobs in Florida (NOW HIRING)

FAIRWINDS Credit Union

Call Center Agent

Orlando, FL

$19/hr

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit ... card assistance, and more. * Promote FAIRWINDS products and services by identifying member needs ...

Fairwinds Credit Union

Call Center Agent

Orlando, FL

$19/hr

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit ... card assistance, and more. * Promote FAIRWINDS products and services by identifying member needs ...

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording ... EAD Green Card/Green Card/US Citizens Keep the subject line with Job Title and Location

ASCENSUS

Call Center Representative

Tampa, FL · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... benefit card systems. * Qualified candidates must complete a video interview assessment after ...

New

ASCENSUS

Call Center Representative

Miami, FL · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... benefit card systems. * Qualified candidates must complete a video interview assessment after ...

New

Fairwinds

Call Center Agent

Orlando, FL · On-site

$19/hr

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit ... card assistance, and more. * Promote FAIRWINDS products and services by identifying member needs ...

Aliance one

Call Center Supervisor

Port Saint Lucie, FL · On-site

$21/hr

Call Center Supervisor Location: Port St. Lucie, FL (On-Site) Travel Required: Must be able to ... at a bank, credit union or card issuer. * Experience leading in a client-dedicated, regulated ...

AllianceOne

Call Center Supervisor

Port Saint Lucie, FL · On-site

$21/hr

Call Center Supervisor Location: Port St. Lucie, FL(On-Site) Travel Required: Must be able to ... at a bank, credit union or card issuer. * Experience leading in a client-dedicated, regulated ...

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All JobsCredit Card Call Center JobsCredit Card Call Center Jobs in Florida

Credit Card Call Center information

See Florida salary details

$9

$17

$24

How much do credit card call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for credit card call center in Florida is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What is a credit card call center?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What does a typical workday look like in a credit card call center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.

What are the key skills and qualifications needed to thrive in a credit card call center?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What are popular job titles related to Credit Card Call Center jobs in Florida?

For Credit Card Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Credit Card Call Center jobs in Florida look for?

The top searched job categories for Credit Card Call Center jobs in Florida are:

What cities in Florida are hiring for Credit Card Call Center jobs?

Cities in Florida with the most Credit Card Call Center job openings:

Credit Card Call Center jobs near you
Infographic showing various Credit Card Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,049 per year, or $17.3 per hour.

Call Center Specialist

iTHINK Financial

Delray Beach, FL • On-site

$1.0K/day

Full-time

Posted 15 days ago

Job description

Primary Function: Develop member account relationships and resolve/process account inquiries by assisting members via telephone and e-mail in a professional, prompt and efficient manner.Maintain full knowledge of all credit union products and services and promotions for the purpose of educating members and obtaining new accounts, certificates, checking accounts, and all other opportunities affecting the membership.

Job Duties and Responsibilities:

  • Deliver products and services to meet members' financial needs by cross selling and referring at each touch point.
  • Communicate accurate information about features and benefits.
  • Open and process new accounts, including but not limited to, savings accounts, certificates, and checking accounts.
  • Resolve/process account inquiries, address changes, account closings, account maintenance, stop payments, security passwords, pay by phones, rate quotes, membership eligibility, electronic access, etc. as directed by members.
  • Review, approve and process all check hold release requests up to $1,000.00.
  • Review, approve and process debit/credit card daily withdrawal limits up to $1,000.00.
  • Close cards, order new cards, link accounts, reset pin and complete pin rush requests as requested by members.
  • Document all member contact and assistance for quality assurance purposes.
  • Adhere to Attendance and Punctuality Policy.Work additional / alternative hours to accommodate department needs as required.
  • Adhere to Member Identification guidelines for the Call Center to ensure member privacy and mitigate security breaches.

Education and Experience:Job requires a high school education level of language, math and reasoning skills and two years' experience, or an equivalent combination of education and/or work experience. Higher level education and/or experience may result in advanced level placement. Training should focus on our policies, procedures, computer systems and knowledge in our products and services. Training should be supplemented with continuing education.

Work Environment/Physical Activities:Ability to work in fast-paced environment. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily.Work creates moderate stress during certain periods during daily routine.Job does not have specific volume and pace of work standards except that the job requires that members be served in the timeliest manner possible. Job requires extensive member contact on a continual basis.

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