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Credit Card Call Center Jobs (NOW HIRING)

Chadwell Supply

Call Center Representative

Tampa, FL · On-site

$18/hr

The Call Center Representative will answer inbound calls from specified queues and process quotes ... They will accurately process all credit card authorizations, returns, request for histories, and ...

Chadwell Supply

Call Center Representative

Tampa, FL · On-site

$18/hr

The Call Center Representative will answer inbound calls from specified queues and process quotes ... They will accurately process all credit card authorizations, returns, request for histories, and ...

Chadwell Supply

Call Center Representative

Tampa, FL

$18/hr

The Call Center Representative will answer inbound calls from specified queues and process quotes ... They will accurately process all credit card authorizations, returns, request for histories, and ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... debit card issues, bill pay inquiries, Apple Pay inquiries, credit report questions/ review

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... debit card issues, bill pay inquiries, Apple Pay inquiries, credit report questions/ review

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Credit card reconciliation and transaction verification * Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Help explain account features, transactions, and card-related questions * Make outbound calls and ... credit unions we serve. We provide services like contact center support, bookkeeping, and back ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Help explain account features, transactions, and card-related questions * Make outbound calls and ... credit unions we serve. We provide services like contact center support, bookkeeping, and back ...

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How much do credit card call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for credit card call center in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Credit Card Call Center job?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What are the key skills and qualifications needed to thrive in the Credit Card Call Center position, and why are they important?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What does a typical workday look like for someone working in a Credit Card Call Center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.
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Credit Card Call Center jobs near you
Call Center Representative

Call Center Representative

TEG Federal Credit Union

Fishkill, NY

$21 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Description
Call Center Representative
Fishkill, NY
$21-$24/hour, based on experience
Full-Time | Monday-Saturday (flexible schedule required)
At TEG Federal Credit Union, we're more than just a financial institution - we're a team that cares for each other, our members, and our community. We're looking for a Call Center Representative to join our Solutions Center team in Fishkill, NY.
This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being. If you enjoy problem-solving, building relationships, and delivering exceptional customer service, this is the opportunity for you.
What you'll do as a Call Center Representative (Responsibilities):
  • Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements.
  • Assist members with mobile and online banking questions.
  • Research and resolve member issues, following up by phone, email, or mail as needed.
  • Identify opportunities to support members' financial fitness by recommending appropriate credit union products and services.
  • Accurately verify member identity and maintain confidentiality at all times.
  • Perform other duties as needed to support the Solutions Center team.
What we're looking for (Qualifications):
  • 1-3 years of customer service or banking experience (call center experience preferred).
  • High school diploma or GED required.
  • Strong communication, listening, and problem-solving skills.
  • Comfortable using Microsoft Word and Windows-based programs; accurate typing and computer skills.
  • Ability to handle confidential member information with discretion.
  • Flexible availability, including Saturdays.
Why Join TEG?
  • Competitive hourly pay: $21-$24/hour, based on experience
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match + defined benefit pension plan
  • Paid time off and holidays
  • Training and career growth opportunities
  • Supportive, team-oriented culture focused on community impact

At TEG Federal Credit Union, you're not just filling a seat - you're making a difference. Join us in empowering members to embrace financial well-being every day.
Apply now for immediate consideration!
About TEG Federal Credit Union:
With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG's mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of 'people helping people,' while maintaining a strong financial foundation.
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit www.e-verify.gov.

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