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Credit Card Call Center Jobs in Oregon (NOW HIRING)

Oregon State Credit Union

Call Center Consultant I

Corvallis, OR · On-site

$21.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail-oriented Call Center Consultants help our members, but also help ...

Oregon State Credit Union

Call Center Consultant I

Corvallis, OR · On-site

$21.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail-oriented Call Center Consultants help our members, but also help ...

Oregon Pacific Bancorp

Call Center Rep I

Florence, OR · On-site

$15.25 - $19/hr

Experience: 1 year customer service or call center experience. General banking knowledge preferred ... Review debit card order report for accuracy and problems * Departmental Supply Orders * Back-up * ...

Oregon Pacific Bank

Call Center Rep I

Florence, OR · On-site

$17.48 - $22.40/hr

Experience: 1 year customer service or call center experience. General banking knowledge preferred ... Review debit card order report for accuracy and problems * Departmental Supply Orders * Back-up * ...

IQVIA

Work from Home

Portland, OR · Remote

$18/hr

The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation ...

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Credit Card Call Center information

What is a credit card call center?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What does a typical workday look like in a credit card call center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.

What are the key skills and qualifications needed to thrive in a credit card call center?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What are popular job titles related to Credit Card Call Center jobs in Oregon?

For Credit Card Call Center jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Credit Card Call Center jobs in Oregon look for?

The top searched job categories for Credit Card Call Center jobs in Oregon are:

What cities in Oregon are hiring for Credit Card Call Center jobs?

Cities in Oregon with the most Credit Card Call Center job openings:

Credit Card Call Center jobs near you
Infographic showing various Credit Card Call Center job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Call Center Consultant I

Oregon State Credit Union

Corvallis, OR • On-site

$21.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Call Center Consultant I
Don't you love working with positive people that share your work ethic? We do! We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail-oriented Call Center Consultants help our members, but also help each other, because we're better together. This is not your "normal" call center position, it is a team of less than 25, working regular business hours M-F, focused on service instead of statistics. If you have strong office computer skills and customer service experience, we encourage you to join us at Oregon State Credit Union!
As a Call Center Consultant in our Operations Center here in Corvallis, you will make a difference to our members by using several databases and software programs to answer member inquiries on almost every aspect of our services. You'll assist in-coming callers with credit union eligibility, credit cards, policies, and even collect and enter loan application information. It's about identifying the caller's true needs and providing solutions that work best for them. Use this high customer service role as your gateway into a steady, long-term financial career.
No weekends or nights! Must be available between the hours of 8 am and 5:45 pm, M-F
Ways we'll appreciate you:
  • A dynamic, supportive culture
  • Competitive wages, incentive bonuses, paid holidays and paid PTO time
  • 100% credit-union-paid employee medical, dental, vision, life, short-term and long-term disability insurance; dependent coverage also available
  • 401k Retirement savings plan with a very generous employer match
  • Tax-saving Flexible Spending Plans, HSA
  • Premier membership perks, loan discounts, company clothing, wellness and recognition programs

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service you'll provide by assisting our members via phone will have a direct, positive impact on our community.
What you will need to be successful:
  • High school diploma or GED
  • Must have customer service experience and exceptional phone skills
  • Strong analytical skills with the ability to spot and research anomalies
  • Proficiency in Microsoft Office products and experience working with computers required
  • Strong attention to detail, time management, tact and ability to make sound decisions
  • Bilingual (English/Spanish) preferred
  • 1-2 years of financial industry experience preferred

Location: 4800 SW Research Way, Corvallis
Work type: Full-time, on-site, non-exempt
Compensation: $21.41/hr + bonus and incentives
Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.
The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.

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