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Inbound Calls Jobs in Oregon (NOW HIRING)

Emergency Dental Care USA, Inc

Key Responsibilities Handle high-volume inbound calls from prospective and existing patients Convert calls into scheduled appointments by effectively communicating value and urgency of care ...

Balance Staffing-India

Licensed P&C Insurance Agent

OR · On-site

$20 - $21/hr

Comfortable handling inbound calls in a quota-driven environment * Flexible to work any schedule offered within our hours What You'll Do * Handle inbound insurance calls from customers looking for ...

Cisive

OR · On-site

$22.25 - $28.50/hr

Take inbound calls from candidates. Minimum Qualifications * Prior customer service experience, including high-volume inbound calls. * Experience responding to escalated calls/customer complaints and ...

Natera

Patient Success Specialist

OR · On-site +1

$18 - $23/hr

Manage inbound calls and live chats to deliver timely and effective assistance. * Collaborate with cross-functional teams to resolve patient inquiries and concerns effectively. * Maintain accurate ...

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Inbound Calls information

See Oregon salary details

$10

$17

$27

How much do inbound calls jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound calls in Oregon is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.33 per hour, depending on experience, location, and employer.

What are some common challenges faced in an inbound calls role and how can they be managed?

One common challenge in an inbound calls role is handling high call volumes while maintaining excellent customer service. Agents often need to quickly resolve diverse customer issues and may encounter upset or frustrated callers. Effective time management, active listening skills, and using scripts or knowledge bases can help manage these situations. Most teams provide ongoing training and support, and experienced colleagues or supervisors are usually available for guidance. Developing resilience and strong communication skills are key to thriving in this fast-paced environment.

What is the difference between Inbound Calls vs Customer Service Representative?

AspectInbound CallsCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationProviding assistance, resolving issues, and answering inquiries from customers
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
CertificationsNot always required, but customer service or communication certifications can helpSimilar certifications may be beneficial but not mandatory

Inbound Calls and Customer Service Representatives share many skills and work environments, often overlapping in call centers and support roles. The main difference is that inbound calls focus specifically on managing incoming customer contacts, while customer service representatives may handle a broader range of customer interactions, including outbound calls and other communication channels.

What are the key skills and qualifications needed to thrive as an inbound call representative?

To thrive as an Inbound Call Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, problem-solving, and a positive attitude are essential soft skills for effectively addressing customer inquiries and concerns. These combined skills ensure efficient service delivery, customer satisfaction, and contribute to the overall success of the call center environment.

What are inbound calls?

Inbound calls are telephone calls initiated by customers or clients to a business or contact center, typically seeking support, information, or assistance with products and services. Employees handling inbound calls are responsible for addressing customer inquiries, resolving issues, and providing a positive customer experience. These calls are crucial for businesses as they help build customer trust and loyalty. Inbound call roles often require strong communication skills, patience, and product knowledge.

What are popular job titles related to Inbound Calls jobs in Oregon?

For Inbound Calls jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Inbound Calls jobs in Oregon look for?

The top searched job categories for Inbound Calls jobs in Oregon are:

Inbound Calls jobs near you
Infographic showing various Inbound Calls job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,436 per year, or $17.5 per hour.

Inbound Dental Call Center Representative

Emergency Dental Care USA, Inc

On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Appointment Conversion Specialist Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices. The ideal candidate will use a consultative approach to guide patients through treatment options, overcome objections, and help them move forward with care.

This is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. Key Responsibilities Handle high-volume inbound calls from prospective and existing patients Convert calls into scheduled appointments by effectively communicating value and urgency of care Understand patient needs and recommend appropriate services and next steps Meet and exceed daily, weekly, and monthly scheduling and conversion goals Accurately document all patient interactions in the CRM/practice management system Follow up on unscheduled treatment, missed appointments, and patient inquiries Manage objections related to cost, concerns, and scheduling with confidence and empathy Collaborate with office teams to ensure seamless patient experience Maintain professionalism and positivity in a fast-paced call center environment Availability to work Pacific Standard Time (PST) hours

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