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811 Call Center Jobs in Oregon (NOW HIRING)

Bath Concepts

Call Center Manager

Portland, OR · On-site

Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.

Bath Concepts

Call Center Manager

Portland, OR · On-site

Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

TradeJobsWorkforce

Call Center Jobs

Mikkalo, OR · On-site

$20/hr

Full time and Part time positions avaiable as a Call Center Representive or Telemarketer *Performance Based: Make from $11.00 per hour to $20.00 per hour with weekly and monthly bonuses and ...

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How much do 811 call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for 811 call center in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What is an 811 call center?

An 811 Call Center job involves handling calls from contractors, homeowners, and utility workers who need to request utility line locates before digging. As a call center representative, you collect essential information about the dig site and submit it to utility companies to prevent damage to underground infrastructure. The role requires strong communication skills, attention to detail, and the ability to follow procedures to ensure safety and compliance.

What are the main responsibilities of an 811 call center agent during a typical shift?

An 811 Call Center agent is primarily responsible for answering inbound calls from homeowners, contractors, and utility workers requesting information about underground utilities before digging. Daily tasks include collecting detailed information from callers, entering data accurately into specialized systems, and coordinating with utility companies to ensure proper site marking. Agents also help educate callers about legal requirements and safe digging practices, all while maintaining a high level of customer service. Collaboration with dispatchers, field technicians, and supervisors is common to address urgent situations quickly. This role is vital in preventing utility damage and ensuring public safety.

What are the key skills and qualifications needed to thrive in the 811 call center position, and why are they important?

Succeeding in an 811 Call Center role requires strong communication skills, attention to detail, and a foundational understanding of utility line safety protocols, often supported by a high school diploma or equivalent. Familiarity with call center software systems, mapping tools, and any required local certification in utility locating is typically necessary. Outstanding candidates demonstrate empathy, patience, and the ability to remain calm under pressure while interacting with the public and utility professionals. These competencies are crucial for accurately processing location requests, ensuring public safety, and providing efficient customer service.

What are popular job titles related to 811 Call Center jobs in Oregon?

For 811 Call Center jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching 811 Call Center jobs in Oregon look for?

The top searched job categories for 811 Call Center jobs in Oregon are:

What cities in Oregon are hiring for 811 Call Center jobs?

Cities in Oregon with the most 811 Call Center job openings:

811 Call Center jobs near you
Infographic showing various 811 Call Center job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,391 per year, or $18.9 per hour.

Call center

Wilsonville, OR

Global Channel Management, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Management, Inc.external

$14/hr

Contractor

Re-posted 13 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Answer the Customers call in a friendly and professional manner
Establish and maintain good customer relations with both internal and external customers .
Diffuse difficult customer situations
Excellent oral & written communication skills
Ability to multitask effectively
Ability to work independently in a fast pace situation
PC and Systems knowledge (MS Office Suite including strong excel skills)
Must be able to handle multiple customer situations and temperaments while performing repetitive tasks
Experience:
1 year taking calls in a call center environment .
Education:
Minimum: High School Diploma or Equivalent.

Additional Information

$14/hr

3 MONTHS

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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