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811 Call Center Jobs (NOW HIRING)

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center Operations Compensation: Commission-Based ($16 per Vehicle Purchased) Position Overview We are ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

Stake Center Locating

Dispatcher

West Valley City, UT · On-site

The Dispatcher position acts as a communication point for 811 (Call before you dig) emergency and non-emergency calls. This position receives requests, transmit messages, and track vehicles. The ...

Ocean Canyon Resorts

Call Center

Texarkana, TX · On-site

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Texarkana, TX. The ideal ...

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

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How much do 811 call center jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for 811 call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the main responsibilities of an 811 Call Center agent during a typical shift?

An 811 Call Center agent is primarily responsible for answering inbound calls from homeowners, contractors, and utility workers requesting information about underground utilities before digging. Daily tasks include collecting detailed information from callers, entering data accurately into specialized systems, and coordinating with utility companies to ensure proper site marking. Agents also help educate callers about legal requirements and safe digging practices, all while maintaining a high level of customer service. Collaboration with dispatchers, field technicians, and supervisors is common to address urgent situations quickly. This role is vital in preventing utility damage and ensuring public safety.

What are the key skills and qualifications needed to thrive in the 811 Call Center position, and why are they important?

Succeeding in an 811 Call Center role requires strong communication skills, attention to detail, and a foundational understanding of utility line safety protocols, often supported by a high school diploma or equivalent. Familiarity with call center software systems, mapping tools, and any required local certification in utility locating is typically necessary. Outstanding candidates demonstrate empathy, patience, and the ability to remain calm under pressure while interacting with the public and utility professionals. These competencies are crucial for accurately processing location requests, ensuring public safety, and providing efficient customer service.

What is a 811 Call Center job?

An 811 Call Center job involves handling calls from contractors, homeowners, and utility workers who need to request utility line locates before digging. As a call center representative, you collect essential information about the dig site and submit it to utility companies to prevent damage to underground infrastructure. The role requires strong communication skills, attention to detail, and the ability to follow procedures to ensure safety and compliance.

More about 811 Call Center jobs
What cities are hiring for 811 Call Center jobs? Cities with the most 811 Call Center job openings:
What states have the most 811 Call Center jobs? States with the most job openings for 811 Call Center jobs include:
What job categories do people searching 811 Call Center jobs look for? The top searched job categories for 811 Call Center jobs are:
811 Call Center jobs near you
Infographic showing various 811 Call Center job openings in the United States as of July 2026, with employment types broken down into 84% Locum Tenens, 2% Internship, 11% Full Time, 2% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center

Call Center

Snyder's Certified Auto & Truck Parts

Del Valle, TX

$16/hr

Full-time

Posted 16 days ago

Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)

Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.

Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.
Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.
Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.
Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.
Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.

Apply