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811 Call Center Jobs (NOW HIRING)

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

thryvlgbt

Call Center Morning

Manhattan, NY · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

Ecco Group

Call Center Sales

Sanford, FL · On-site

$15/hr

Call Center Sales Agent - Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: July 20, 2026 Pay: $15/hour plus commission Weekly Pay Join ...

Community Dental Care

Call Center Manager

Maplewood, MN · On-site

$25 - $30/hr

Join Our Team as a Call Center Manager at the Carlton Street clinic. This position oversees the daily operations of the Call Center scheduling team, ensuring that patient inquiries are handled ...

New

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location El Paso, TX Travel Minimal FLSA Status Exempt (Salaried) Role Summary The Call Center Supervisor ...

Skowhegan Savings

Call Center Representative

Skowhegan, ME · On-site

$15.75 - $19.75/hr

Call Center Representatives are responsible for promptly responding to all incoming customer communications while providing the highest level of service and identifying bank products and services ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

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How much do 811 call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for 811 call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the main responsibilities of an 811 Call Center agent during a typical shift?

An 811 Call Center agent is primarily responsible for answering inbound calls from homeowners, contractors, and utility workers requesting information about underground utilities before digging. Daily tasks include collecting detailed information from callers, entering data accurately into specialized systems, and coordinating with utility companies to ensure proper site marking. Agents also help educate callers about legal requirements and safe digging practices, all while maintaining a high level of customer service. Collaboration with dispatchers, field technicians, and supervisors is common to address urgent situations quickly. This role is vital in preventing utility damage and ensuring public safety.

What are the key skills and qualifications needed to thrive in the 811 Call Center position, and why are they important?

Succeeding in an 811 Call Center role requires strong communication skills, attention to detail, and a foundational understanding of utility line safety protocols, often supported by a high school diploma or equivalent. Familiarity with call center software systems, mapping tools, and any required local certification in utility locating is typically necessary. Outstanding candidates demonstrate empathy, patience, and the ability to remain calm under pressure while interacting with the public and utility professionals. These competencies are crucial for accurately processing location requests, ensuring public safety, and providing efficient customer service.

What is a 811 Call Center job?

An 811 Call Center job involves handling calls from contractors, homeowners, and utility workers who need to request utility line locates before digging. As a call center representative, you collect essential information about the dig site and submit it to utility companies to prevent damage to underground infrastructure. The role requires strong communication skills, attention to detail, and the ability to follow procedures to ensure safety and compliance.

More about 811 Call Center jobs
What cities are hiring for 811 Call Center jobs? Cities with the most 811 Call Center job openings:
What states have the most 811 Call Center jobs? States with the most job openings for 811 Call Center jobs include:
What job categories do people searching 811 Call Center jobs look for? The top searched job categories for 811 Call Center jobs are:
811 Call Center jobs near you
Infographic showing various 811 Call Center job openings in the United States as of July 2026, with employment types broken down into 84% Locum Tenens, 2% Internship, 11% Full Time, 2% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Morning

thryvlgbt

Remote

$12.58 - $18.52/hr

Full-time

Posted 11 days ago

Job description

Call Center Morning Job DescriptionLocation: Atlanta, GA, 30303Skills Required:
  • Call Center
  • Flexible
  • 24hr Call Center
Job Description:

The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include:

  • Answering incoming calls and providing assistance to customers
  • Handling customer inquiries and resolving issues
  • Entering customer information into the system accurately
  • Following up with customers as needed
  • Providing excellent customer service at all times

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Call Center Morning position.

Apply