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811 Call Center Jobs (NOW HIRING)

Stake Center Locating

Dispatcher

Greensboro, NC

The Dispatcher position acts as a communication point for 811 (Call before you dig) emergency and non-emergency calls. This position receives requests, transmit messages, and track vehicles. The ...

Stake Center Locating

Dispatcher

Salt Lake City, UT · On-site

The Dispatcher position acts as a communication point for 811 (Call before you dig) emergency and non-emergency calls. This position receives requests, transmit messages, and track vehicles. The ...

Jobs for Humanity

Call Center

$16.50 - $20.50/hr

Call Center We're looking for dedicated and customer-focused Call Center professionals to join our dynamic team in Amman, Jordan! If you're passionate about delivering exceptional customer service ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...

Dabella

Call Center Agent + Uncapped Bonus

Boise, ID

$4.5K/mo

Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you competitive, driven by goals, and motivated by earning potential? Do you thrive in a fast-paced ...

Dabella

Call Center Agent

Call, TX

$20.50/hr

We offer hourly base pay, plus uncapped bonus opportunities within our Call Center. Starting pay is $20.50 per hour plus Uncapped Bonuses. At DaBella We understand that it can be hard living off just ...

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811 Call Center information

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How much do 811 call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for 811 call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Can I apply for a call center without experience?

Yes, many call center positions, including those for 811 Call Center roles, are entry-level and do not require prior experience. Employers often provide training on customer service skills, phone systems, and safety protocols, making it accessible for applicants with strong communication skills and a willingness to learn.

What are the main responsibilities of an 811 Call Center agent during a typical shift?

An 811 Call Center agent is primarily responsible for answering inbound calls from homeowners, contractors, and utility workers requesting information about underground utilities before digging. Daily tasks include collecting detailed information from callers, entering data accurately into specialized systems, and coordinating with utility companies to ensure proper site marking. Agents also help educate callers about legal requirements and safe digging practices, all while maintaining a high level of customer service. Collaboration with dispatchers, field technicians, and supervisors is common to address urgent situations quickly. This role is vital in preventing utility damage and ensuring public safety.

What are the key skills and qualifications needed to thrive in the 811 Call Center position, and why are they important?

Succeeding in an 811 Call Center role requires strong communication skills, attention to detail, and a foundational understanding of utility line safety protocols, often supported by a high school diploma or equivalent. Familiarity with call center software systems, mapping tools, and any required local certification in utility locating is typically necessary. Outstanding candidates demonstrate empathy, patience, and the ability to remain calm under pressure while interacting with the public and utility professionals. These competencies are crucial for accurately processing location requests, ensuring public safety, and providing efficient customer service.

What is a 811 Call Center job?

An 811 Call Center job involves handling calls from contractors, homeowners, and utility workers who need to request utility line locates before digging. As a call center representative, you collect essential information about the dig site and submit it to utility companies to prevent damage to underground infrastructure. The role requires strong communication skills, attention to detail, and the ability to follow procedures to ensure safety and compliance.

What jobs pay $10,000 a month without a degree?

Jobs in sales, such as high-ticket sales or real estate, can pay $10,000 or more monthly without requiring a degree, especially for those with strong communication skills and sales experience. Additionally, roles like freelance consulting, certain tech roles like web development, or skilled trades such as plumbing or electrical work can reach this income level with experience and certifications, often working independently or on contract basis.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized consultants, senior executives, or certain sales positions in industries like finance, real estate, or technology. These roles often require extensive experience, advanced skills, or certifications, and may involve commission-based pay or performance bonuses.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager typically offer the highest salaries. These positions require leadership skills, experience, and often involve overseeing multiple teams or departments, with salaries significantly higher than frontline customer service roles.
More about 811 Call Center jobs
What cities are hiring for 811 Call Center jobs? Cities with the most 811 Call Center job openings:
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811 Call Center jobs near you
Infographic showing various 811 Call Center job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Dispatcher

Dispatcher

Stake Center Locating

Greensboro, NC

Full-time

Posted 5 days ago

Stake Center Locating rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

The Dispatcher position acts as a communication point for 811 (Call before you dig) emergency and non-emergency calls. This position receives requests, transmit messages, and track vehicles.

The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

Responsibilities:

· Receive emergency and non-emergency calls and record significant information

· Address problems and requests by transmitting information or providing solutions

· Receive and dispatch orders for products or deliveries

· Prioritize calls according to urgency and importance

· Provide field units with information about tickets from 811

· Enter data in the computer system and maintain logs and records of calls, activities and other information

Experience/Skills:

Previous experience as a Dispatcher preferred

Microsoft office applications

Excellent typing and data entry skills

Proficient in English (oral and written)

Outstanding organizational and multitasking abilities

Sound judgment and critical thinking

High school diploma

What Stake Center Locating employees say

Pay

Benefits

Hours and flexibility

Workplace

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