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Credit Card Call Center Jobs in Georgia (NOW HIRING)

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Debit/credit card concerns (activation, disputes, fraud alerts) * Basic product information ... High volume call center experience * 1+ year of customer service or call center experience * Strong ...

Job Title: Associate - Call Center Agency: Gwinnett Technical College Job Requisition ID ... Requires having a P-Card. (N) * Driving is a responsibility of this position. (N) * This position ...

Call Center Specialist Weekends Part Time

Atlanta, GA · On-site

$79K - $79K/yr

The Call Center Specialist performs administrative functions to include assistance in the processes ... Number, credit card or bank information, etc.) from you via email. Our recruiters will not email ...

The Call Center Specialist performs administrative functions to include assistance in the processes ... Number, credit card or bank information, etc.) from you via email. Our recruiters will not email ...

The Call Center Specialist performs administrative functions to include assistance in the processes ... Number, credit card or bank information, etc.) from you via email. Our recruiters will not email ...

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Credit Card Call Center information

What is a credit card call center?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What does a typical workday look like in a credit card call center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.

What are the key skills and qualifications needed to thrive in a credit card call center?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

Infographic showing various Credit Card Call Center job openings in Georgia as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Inbound Call Center Representative

Johns Creek, GA • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees

$20/hr

Full-time

Medical, Dental, Vision

Posted 10 days ago

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Job description

Hours: Need availability Monday-Friday 8am-8pm with Rotating Saturdays 8a-5p

Pay: $20hr

Type: Direct Hire - Perm

Responsibilities:

  • Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency
  • Assist customers with everyday banking needs, including:
    • Account balances, transactions, and general inquiries
    • Online and mobile banking support
    • Debit/credit card concerns (activation, disputes, fraud alerts)
    • Basic product information (checking, savings, loans, etc.)
  • Accurately document all customer interactions in system records
  • Resolve issues on first contact whenever possible; escalate complex situations when needed
  • Identify opportunities to educate customers or recommend appropriate banking solutions
  • Meet performance goals related to call quality, productivity, and customer satisfaction
  • Follow all compliance, security, and privacy guidelines to protect customer information


Requirements:

  • High school diploma or equivalent
  • High volume call center experience
  • 1+ year of customer service or call center experience
  • Strong communication and active listening skills
  • Ability to multitask and navigate multiple systems efficiently
  • Basic computer proficiency (Microsoft Office, CRM tools, or similar)
  • Banking experience preferred
  • Reliable, detail-oriented, and able to work in a fast-paced


Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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