Augusta, GA · On-site
$14 - $18.50/hr
Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable ... We listen carefully to the needs of our clients so that we know what's important for their business ...
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Augusta, GA · On-site
$14 - $18.50/hr
Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable ... We listen carefully to the needs of our clients so that we know what's important for their business ...
Macon, GA · On-site +1
$15 - $17/hr
... and listening skills • Professional and courteous phone presence • Ability to meet and exceed ... Windy City Call Center LLC We are headquartered in the northwest suburbs of Chicago and are ...
Macon, GA · On-site +1
$15 - $17/hr
... and listening skills • Professional and courteous phone presence • Ability to meet and exceed ... Windy City Call Center LLC We are headquartered in the northwest suburbs of Chicago and are ...
Atlanta, GA · On-site +1
$15 - $17/hr
... and listening skills • Professional and courteous phone presence • Ability to meet and exceed ... Windy City Call Center LLC We are headquartered in the northwest suburbs of Chicago and are ...
Atlanta, GA · On-site +1
$15 - $17/hr
... and listening skills • Professional and courteous phone presence • Ability to meet and exceed ... Windy City Call Center LLC We are headquartered in the northwest suburbs of Chicago and are ...
Atlanta, GA · On-site
$15.50 - $19.25/hr
Strong verbal communication and active listening skills. * Excellent problem-solving abilities and attention to detail. * Basic computer proficiency, including Microsoft Office and call center ...
Atlanta, GA · On-site
$15.50 - $19.25/hr
Strong verbal communication and active listening skills. * Excellent problem-solving abilities and attention to detail. * Basic computer proficiency, including Microsoft Office and call center ...
Atlanta, GA · On-site
$15.50 - $19.25/hr
Strong verbal communication and active listening skills. * Comfortable working in a high-volume call environment. * Reliable, punctual, and detail-oriented. * Goal-oriented with the ability to meet ...
Atlanta, GA · On-site
$15.50 - $19.25/hr
Strong verbal communication and active listening skills. * Comfortable working in a high-volume call environment. * Reliable, punctual, and detail-oriented. * Goal-oriented with the ability to meet ...
$15 - $18.75/hr
Overview Call Center Representative Customer Service | Business Development Since opening our doors ... Communication Skills - Clear, concise verbal communication and active listening to engage ...
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$15 - $18.75/hr
Overview Call Center Representative Customer Service | Business Development Since opening our doors ... Communication Skills - Clear, concise verbal communication and active listening to engage ...
$15 - $18.75/hr
Call Center Representative Customer Service | Business Development Since opening our doors in 1993 ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
$15 - $18.75/hr
Call Center Representative Customer Service | Business Development Since opening our doors in 1993 ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
Savannah, GA · On-site
$15/hr
Call Center Representative Customer Service | Business Development Since opening our doors in 1993 ... Communication Skills - Clear, concise verbal communication and active listening to engage ...
Savannah, GA · On-site
$15/hr
Call Center Representative Customer Service | Business Development Since opening our doors in 1993 ... Communication Skills - Clear, concise verbal communication and active listening to engage ...
Savannah, GA · On-site
$15 - $18.75/hr
Cellular Sales Call Center Representative Customer Service | Business Development Since opening our ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
Savannah, GA · On-site
$15 - $18.75/hr
Cellular Sales Call Center Representative Customer Service | Business Development Since opening our ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
Savannah, GA · On-site
$15 - $18.75/hr
Cellular Sales Call Center Representative Customer Service | Business Development Since opening our ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
Savannah, GA · On-site
$15 - $18.75/hr
Cellular Sales Call Center Representative Customer Service | Business Development Since opening our ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
$14.50 - $19/hr
About the job Call Center Agents Position: Call Center Agent Company Overview: Confident Staff ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14.50 - $19/hr
About the job Call Center Agents Position: Call Center Agent Company Overview: Confident Staff ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14.75 - $19.25/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14.75 - $19.25/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$13.50 - $17.75/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$13.50 - $17.75/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14.50 - $19/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14.50 - $19/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Providing exceptional customer service by actively listening to customers, understanding their ...
Alpharetta, GA · On-site
$14.75 - $19.25/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ... Providing exceptional customer service by actively listening to customers, understanding their ...
Alpharetta, GA · On-site
$14.75 - $19.25/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ... Providing exceptional customer service by actively listening to customers, understanding their ...
Macon, GA · On-site
$14.50 - $19/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ... Providing exceptional customer service by actively listening to customers, understanding their ...
Macon, GA · On-site
$14.50 - $19/hr
As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ... Providing exceptional customer service by actively listening to customers, understanding their ...
$14 - $18.50/hr
... listening to customers, understanding their needs, and addressing any concerns or complaints ... in a call center or customer service role preferred Excellent communication and interpersonal ...
$14 - $18.50/hr
... listening to customers, understanding their needs, and addressing any concerns or complaints ... in a call center or customer service role preferred Excellent communication and interpersonal ...
Savannah, GA · On-site
$15 - $18.75/hr
Call Center Representative Customer Service | Business Development Since opening our doors in 1993 ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
Savannah, GA · On-site
$15 - $18.75/hr
Call Center Representative Customer Service | Business Development Since opening our doors in 1993 ... Communication Skills - Clear, concise verbal communication and active listening to engage customers ...
| Aspect | Call Listener | Call Center Agent |
|---|---|---|
| Primary Role | Monitoring and analyzing calls for quality assurance | Handling customer inquiries and providing support |
| Required Skills | Active listening, communication, analytical skills | Communication, problem-solving, customer service |
| Work Environment | Call monitoring rooms, quality assurance departments | Call centers, customer service departments |
| Certifications | None typically required, but quality assurance training helpful | Customer service certifications often preferred |
While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.
Job Title: Retention call center agents
Location: ONSITE Augusta, GA 30907
The candidate Should be comfortable working any shift from 8 AM EST – 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.
Job description -
·Promote and retain products and services.
·Experience in customer retention or sales and call center operations.
·Prior experience in a call center environment is required.
·Deliver excellent customer service over the phone.
·Negotiate and process save/service order requests from customers.
·Interact with customers patiently, tactfully, and efficiently.
·Clearly explain applicable fees and adjustments to customers.
·Offer product and service options tailored to customer needs.
·Demonstrate active listening skills.
Follow structured call flows to enhance the customer experience.
ABOUT US
Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data.
With an effort to enable our customers the ability to solve biggest problems within their organization.We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.
OUR MISSION
Customer Focus: We listen carefully to the needs of our clients so that we know what’s important for their business and can design a customized solution for their business.
Innovation: As a firm, we believe in constantly upgrading ourselves and improving our solutions to adapt to the changing landscape of technology.
Accountability and Ethics: We believe in taking our commitments as seriously as our customers and living up to them while building trust for a long term business relationship.
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Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.
It services
501 - 1,000 Employees
Reston, VA, US
2018
