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Call Listener Jobs in Griffin, GA (NOW HIRING)

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Call Center Representative Requirements * Strong phone and verbal communication skills, plus active listening skills * Empathetic customer focus, flexibility to manage many different personality ...

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Call Center Representative Requirements * Strong phone and verbal communication skills, plus active listening skills * Empathetic customer focus, flexibility to manage many different personality ...

Harbinger Marketing

Be Seen First

Sales Cold Caller - In-Office

Fayetteville, GA · On-site

$55K - $70K/yr

Report your daily call totals and weekly demos set in every Monday sales huddle in-office meeting. What we're looking for * A warm, confident, clearly-spoken phone presence and excellent listening ...

Learning Care Group

Lead Teacher - PART TIME

Tyrone, GA · On-site

$14 - $18.75/hr

We listen and we know what you're looking for: You want benefits. We support you with a minimum 50 ... Call the shots. Take the lead on classroom management and curriculum implementation, plus be an ...

Apsilon Hotels, LLC

Front Desk Agent

Peachtree City, GA · On-site

$13.25 - $16.75/hr

Listens carefully to the guest's problem. If possible, takes immediate personal responsibility to ... Determine the nature of call and transfer to proper extension. * Maintain an awareness of and ...

Apsilon Hotels

Front Desk Agent

Peachtree City, GA · On-site

$13.25 - $16.75/hr

Listens carefully to the guest's problem. If possible, takes immediate personal responsibility to ... Determine the nature of call and transfer to proper extension. * Maintain an awareness of and ...

Apsilon Hotels, LLC

Front Desk Agent

Peachtree City, GA

$13.25 - $16.75/hr

Listens carefully to the guest's problem. If possible, takes immediate personal responsibility to ... Determine the nature of call and transfer to proper extension. * Maintain an awareness of and ...

Apsilon Hotels, LLC

Front Desk Agent

Peachtree City, GA · On-site

$13.25 - $16.75/hr

Listens carefully to the guest's problem. If possible, takes immediate personal responsibility to ... Determine the nature of call and transfer to proper extension. * Maintain an awareness of and ...

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All JobsCall Listener JobsCall Listener Jobs in Griffin, GA

Call Listener information

See Griffin, GA salary details

$9

$15

$22

How much do call listener jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call listener in Griffin, GA is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.02 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Griffin, GA?

For Call Listener jobs in Griffin, GA, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Griffin, GA look for?

The top searched job categories for Call Listener jobs in Griffin, GA are:

What cities near Griffin, GA are hiring for Call Listener jobs?

Cities near Griffin, GA with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Griffin, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,011 per year, or $15.9 per hour.

Customer Service Rep

D&J DreamTeam LLC

Stockbridge, GA • On-site, Remote

$10 - $15/hr

Part-time

Re-posted 22 days ago

Job description

** U.S only except California, New York, Connecticut, Maryland, Massachusetts, Oregon, and Wisconsin.

We're on the lookout for a Call Center Representative to work from home and to be the primary link between our client's customers both current and potential.

We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities

  • Manage large amounts of inbound and outbound calls with efficiency and courtesy
  • Follow conversation prompts and scripts when handling different topics
  • Identify customers' needs; clarify their information; research their issues; provide solutions and/or alternatives to solve their problems
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by going the extra mile when you can
  • Keep accessible, comprehensive records of all conversations in our call center database
  • Attend educational seminars to improve knowledge and performance level
  • Meet or exceed personal/team qualitative and quantitative targets
    • Call Center Representative Requirements
  • Strong phone and verbal communication skills, plus active listening skills
  • Empathetic customer focus, flexibility to manage many different personality types
  • Ability to multi-task, set priorities, and manage time effectively
  • High school degree

Flexible Schedule

Various clients to choose from such as

  • Theme Park Reservations
  • Cruise Ship CSR
  • Workout equipment CSR
  • Home Repair Stores
  • Cable/Internet Provider
  • And MORE!

Computer/Office Requirements

  1. Laptop or Desktop Computer
  2. . Computer Monitor (15" or higher...).
  3. Computer Hard Drive with only the following Operating Systems: Windows 8 or Windows 10.
  4. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 2 GB RAM or more.
  5. Computer Keyboard and Mouse
  6. Hardwired Broadband Internet Service via DSL, Cable, or Fiber Optic with an internet connection: minimum download speed of 3 Mbps or higher and a minimum upload speed of 1 Mbps or higher.
  7. Internet Software: Internet Explorer 8.0 or 11, Edge, Mozilla (Firefox 14 to 42), and/or Safari 8 or 9.
  8. Noise-canceling USB headset with microphone (Brands: Logitech, Plantronics, or Microsoft)

**Some items are not needed at the time of application

** Some clients can work with a Mac

Starting pay is $10-$15 per hour

Set your own schedule! Control the way you work!

Employment Type: PART_TIME

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