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Call Center Jobs in Georgia (NOW HIRING)

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Call Center Agent

Atlanta, GA · On-site

$20/hr

Call Call Center Agent Banking preferred Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and ...

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

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Call Center Manager

Buford, GA · On-site

$65K - $75K/yr

Our Call Center Manager will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives , driving results through coaching, accountability, and motivation.

Minimum of 1 year of inbound call center or customer service experience. * Excellent verbal and written communication skills. * Strong active listening skills and the ability to remain calm and ...

Call Center Representative

Columbus, GA · On-site

$12.75 - $15.75/hr

Join our dynamic team as a Call Center Representative where you will play a crucial role in providing exceptional customer service over the phone. As a key point of contact, you will assist customers ...

Prestige Staffing is searching for a Call Center Lead for a direct hire role for a busy medical practice in the north Atlanta area. The Supervisor is responsible for the day-to-day leadership ...

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

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Call Center information

See Georgia salary details

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How much do call center jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
What are the most commonly searched types of Call Center jobs in Georgia? The most popular types of Call Center jobs in Georgia are:
What job categories do people searching Call Center jobs in Georgia look for? The top searched job categories for Call Center jobs in Georgia are:
What cities in Georgia are hiring for Call Center jobs? Cities in Georgia with the most Call Center job openings:
Infographic showing various Call Center job openings in Georgia as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Manager

thryvlgbt

Atlanta, GA • On-site

Full-time

Re-posted 22 days ago


Job description

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center

We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction.

Responsibilities:
  • Manage and lead a team of call center representatives
  • Develop and implement strategies to improve customer service and satisfaction
  • Monitor and analyze call center performance metrics to identify areas for improvement
  • Ensure compliance with company policies and procedures
  • Provide coaching and training to call center representatives to improve performance
  • Resolve customer complaints and issues in a timely and effective manner
  • Collaborate with other departments to ensure seamless customer experience
  • Prepare and present reports on call center performance to senior management
Requirements:
  • Proven experience as a Call Center Manager or similar role
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Ability to analyze data and identify trends
  • Experience with call center software and technology
  • Bachelor's degree in Business Administration or related field