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2Nd Shift Call Center Jobs in Georgia (NOW HIRING)

E-Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Longterm Contract The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday-Friday) and mandatory 1-2 hours of overtime on Monday. The candidate must have call center ...

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$13 - $17.25/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM ...

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$11.50 - $15.25/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM ...

Apptad

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM ...

RemX

Be Seen First

Travel Customer Support Spec. 2nd & 3rd shift remote after training

Duluth, GA · On-site

$20 - $20.91/hr

REMOTE after training * * 2nd shift - 8 hour shift between the hours of 12 pm and 11:30 pm Sunday ... Background in customer service, hospitality, or call center support preferred * Strong ...

Gallagher

Call Center Representative

Atlanta, GA · Remote

$16/hr

Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If ... Respond to employee inquiries in a call center environment via telephone. * Assist with benefits ...

Verida Inc

Call Center Supervisor - WI

Villa Rica, GA · On-site

... shift rotations, coverage planning, and staffing for absences. * Partner with the Call Center ... Manager to analyze call volume, workload trends, and operational demands; recommend staffing ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... work specified shift and extended hours as necessary Qualifications High School diploma or ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... work specified shift and extended hours as necessary Qualifications High School diploma or ...

Georgia

Associate - Call Center

Lawrenceville, GA · On-site

$38K/yr

JR0000003553 Shift: Not Applicable (United States of America) Compensation Details: $38,480/YR ... the Call Center Manager. This position's primary location will be the Lawrenceville Campus.

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All Jobs2Nd Shift Call Center Jobs2Nd Shift Call Center Jobs in Georgia

2Nd Shift Call Center information

See Georgia salary details

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How much do 2nd shift call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 2nd shift call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is a 2nd shift call center?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in a 2nd shift call center?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd shift call center?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

What are the most commonly searched types of Call Center jobs in Georgia?

The most popular types of Call Center jobs in Georgia are:

What are popular job titles related to 2Nd Shift Call Center jobs in Georgia?

For 2Nd Shift Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching 2Nd Shift Call Center jobs in Georgia look for?

The top searched job categories for 2Nd Shift Call Center jobs in Georgia are:

What cities in Georgia are hiring for 2Nd Shift Call Center jobs?

Cities in Georgia with the most 2Nd Shift Call Center job openings:

2Nd Shift Call Center jobs near you
Infographic showing various 2Nd Shift Call Center job openings in Georgia as of August 2026, with employment types broken down into 51% Full Time, 33% Part Time, 8% Contract, and 8% Nights. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Agent

E-Solutions

Augusta, GA • On-site

$14 - $18.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Call Center Agent

Location: Augusta, GA 30907

Duration: Longterm Contract

The candidate should be comfortable working any shift from 8 AM EST – 8 PM EST (Monday-Friday) and mandatory 1-2 hours of overtime on Monday.

The candidate must have call center experience.

Job description:

  • Promote and retain products and services.
  • Experience in customer retention or sales and call center operations.
  • Prior experience in a call center environment is required.
  • Deliver excellent customer service over the phone.
  • Negotiate and process save/service order requests from customers.
  • Interact with customers patiently, tactfully, and efficiently.
  • Clearly explain applicable fees and adjustments to customers.
  • Offer product and service options tailored to customer needs.
  • Demonstrate active listening skills.
  • Follow structured call flows to enhance the customer experience.

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