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2Nd Shift Call Center Jobs (NOW HIRING)

Ultimate LLC

3rd Shift Call Center Rep

Minneapolis, MN · On-site

$21.50/hr

3rd Shift Call Center Rep Location: Eden Prairie, MN Looking to start or grow your career in operations or logistics? Join a high-energy overnight (3rd shift) team that keeps shipments moving for ...

Scout Exchange

Call Center Banker - 2nd Shift

Jacksonville, FL · On-site

$14.75 - $18.50/hr

Job Title - Call Center Banker - 2nd Shift Location - Jacksonville, FL | Onsite Permanent | Banking / Loans This job is responsible for connecting clients with the breadth of solutions that the bank ...

Savard Labor

Call Center Rep

Cincinnati, OH · On-site

$650/wk

Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your ... 2nd shift 2p-1030p 3p-1130p 4p-1230a 3rd shift 11p-730a 12a-830a Duration: PERM

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... * 2nd Shift * Must be available to work a weekend day (Sat or Sun each week) Training will last ...

Express Employment Professionals

Be Seen First

Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Anserfone

Full Time Call Center Agent

Memphis, TN · On-site

$16/hr

Call Center Agents at Anserfone provide friendly, professional, and comprehensive support to our ... * 2nd Shift * Must be available to work a weekend day (Sat or Sun each week) Training will last ...

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2Nd Shift Call Center information

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How much do 2nd shift call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for 2nd shift call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a 2nd Shift Call Center job?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Call Center position, and why are they important?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd Shift Call Center position?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

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2Nd Shift Call Center jobs near you
Call Center / Customer Service (2nd Shift)

Call Center / Customer Service (2nd Shift)

The Arnold Group - Wichita

Wichita, KS

$13/hr

Other

Posted 12 days ago

Key responsibilities

  • Answer incoming calls to assist customers with hotel reservations.

  • Make outbound calls to communicate with clients and hotels.

  • Perform frequent data entry.

Job description

Please submit resume to tagwichita@arnoldgrouphr.com to apply.

 

Pay Rate/Range: $13/hr

Description:  Seeking call center representatives with great customer service experience to perform inbound and outbound calling. Call center representatives will be answering incoming calls to assist customers with hotel reservations. Will make outbound calls to communicate with clients and hotels. As a call center representative, you will work closely with account management to provide consistent customer service to clients. Will do frequent data entry. We have multiple call center positions available, please apply today if you have great customer service experience! We pay weekly and offer referral bonuses.

Job Requirements: Must have previous customer service or call center experience and be computer proficient.

Shift/Schedule: 2nd shift (2:00pm-10:30pm); will train for 3 weeks on 1st shift

The Arnold Group is an Equal Opportunity Employer (EOE) 

About Us:

Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities—whether it’s temporary work, a long-term career, or something in between. We’re here to connect you with the right fit and provide the support you need to succeed. Let’s find your next opportunity together… discover how we can help!