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2Nd Shift Call Center Jobs (NOW HIRING)

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Call Center Banker - 2nd Shift

Jacksonville, FL · On-site

$14.75 - $18.50/hr

Job Title - Call Center Banker - 2nd Shift Location - Jacksonville, FL | Onsite Permanent | Banking / Loans This job is responsible for connecting clients with the breadth of solutions that the bank ...

Savard Labor

Call Center Rep

Cincinnati, OH · On-site

$650/wk

Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your ... 2nd shift 2p-1030p3p-1130p4p-1230a 3rd shift 11p-730a12a-830a Duration: PERM

kgs

Call Center Supervisor (Swing shift)

Nashville, TN · On-site

Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Swing Shift) to support the daily operations of our Call Center serving ...

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Call Center Supervisor (Swing shift)

Nashville, TN · On-site

Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Swing Shift) to support the daily operations of our Call Center serving ...

kgs

Call Center Supervisor (Nights)

Nashville, TN · On-site

Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Night Shift) to support the daily operations of our Call Center serving ...

kgs

Call Center Supervisor (Nights)

Nashville, TN · On-site

Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Night Shift) to support the daily operations of our Call Center serving ...

kgs

Call Center Supervisor (Mornings)

Nashville, TN · On-site

Experience working in a multi-shift call center environment with 24/7 or extended hours of operation. Required Skills and Competencies: * Strong communication skills in English - both written and ...

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Call Center Supervisor (Mornings)

Nashville, TN · On-site

Experience working in a multi-shift call center environment with 24/7 or extended hours of operation. Required Skills and Competencies: * Strong communication skills in English - both written and ...

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2Nd Shift Call Center information

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How much do 2nd shift call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 2nd shift call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a 2nd shift call center?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in a 2nd shift call center?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd shift call center?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

More about 2Nd Shift Call Center jobs

What cities are hiring for 2Nd Shift Call Center jobs?

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What are the most commonly searched types of Call Center jobs?

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2Nd Shift Call Center jobs near you
Infographic showing various 2Nd Shift Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative- 2nd shift

Aim Transportation Solutions

Girard, OH • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Aim Transportation Solutions rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

105th of 176 rated vehicle equipment hire

Job description

Description
Road Rescue Call Center Representative- 2nd shift
On Site- Tuesday- Saturday 12:00pm-8:30pm
Pay Rate: $16.00 per hour
  • Handle incoming calls from drivers and/or customers with breakdown issues
  • Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
  • Locate and follow up with service and fuel vendors
  • Set up rental units when needed
  • Set up and modify vendors in NATC locator
  • Establish work orders and create purchase orders
  • Assist drivers with direction to Aim Facilities & vendors
  • 2nd shift hours
  • Full Time
Pay Range: - , General Benefits:
Requirements
  • 1+ years of working experience in telecommunications
  • Good communication skills (phone skills)
  • Proficient in Microsoft office applications

Benefits for Employee & Family:
  • Anthem Blue Cross/Blue Shield Medical Coverage
  • Dental and Vision
  • 401K and Company Match
  • Paid Time Off
  • Company Paid Life Insurance
  • Short-Term/Long-Term Disability
  • Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling 330-318-4260 or via email at recruiting@aimntls.com.
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
For more information about Aim Transportation Solutions, visit www.aimntls.com.
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