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Freelance Call Center Jobs (NOW HIRING)

NBCUniversal

$29.01 - $61.44/hr

We are looking to hire a TEMP News Operations Center Operator supporting KNBC and KVEA technical ... This role will be freelance in a temporary capacity. * Coordinate with News assignment desk ...

NBCUniversal

$29.01 - $61.44/hr

We are looking to hire a TEMP News Operations Center Operator supporting KNBC and KVEA technical ... This role will be freelance in a temporary capacity. * Coordinate with News assignment desk ...

NBCUniversal

$29.01 - $61.44/hr

We are looking to hire a TEMP News Operations Center Operator supporting KNBC and KVEA technical ... This role will be freelance in a temporary capacity. * Coordinate with News assignment desk ...

The LaSalle Group

Video Editor (Contract)

Brooklyn, NY · On-site

$30 - $40/hr

LaSalle Network has partnered with a growing beauty brand in their search for a Freelance ... Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and ...

New

Digital Elements, LLC

Jr Web Developer

... freelance, or digital marketing environment Company : We offer a full suite of marketing services, from marketing strategy development to implementation and ongoing optimization to call center audits ...

REMOVERY LLC

Content Marketing Manager

Austin, TX · On-site

Partner with the Call Center and CRM teams to build a content-first strategy * Ensure email/SMS ... Brief and manage freelance copywriters and content producers as needed Required Qualifications ...

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How much do freelance call center jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for freelance call center in the United States is $62.54, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $68.27 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Freelance Call Center professional?

As a Freelance Call Center professional, your daily responsibilities may include handling inbound and outbound calls, responding to customer inquiries via phone, email, or chat, and accurately recording customer interactions in a CRM system. You might also troubleshoot product or service issues, provide support with order processing or account management, and follow up with clients as needed. Since you are working independently, managing your schedule, maintaining strong internet connectivity, and meeting performance targets are important. Additionally, you may be required to adapt quickly to different client industries and processes depending on the contracts you accept.

What are the key skills and qualifications needed to thrive in the Freelance Call Center position, and why are they important?

To excel as a Freelance Call Center professional, you need strong communication abilities, customer service experience, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online call and chat platforms, and sometimes VoIP systems is typically required. Excellent problem-solving skills, emotional intelligence, and self-motivation help individuals thrive in this remote, client-facing role. These competencies are vital for delivering high-quality customer interactions and effectively managing workloads in a freelance environment.

What is a Freelance Call Center job?

A Freelance Call Center job involves providing customer support, telemarketing, or technical assistance remotely on a contract basis. Instead of working for a single company, freelancers take on projects from various clients, typically handling inbound or outbound calls, emails, or chat support. These roles offer flexibility in scheduling and workload but require strong communication skills, a reliable internet connection, and sometimes specific software or tools. Payment structures vary, ranging from hourly rates to per-call or commission-based earnings.

More about Freelance Call Center jobs
What cities are hiring for Freelance Call Center jobs? Cities with the most Freelance Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Freelance Call Center jobs? States with the most job openings for Freelance Call Center jobs include:
What job categories do people searching Freelance Call Center jobs look for? The top searched job categories for Freelance Call Center jobs are:
Freelance Call Center jobs near you
Infographic showing various Freelance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $130,079 per year, or $62.5 per hour.

Remote Call Center Agent

Jerry Insurance Agency, LLC

Charlotte, NC • On-site, Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 1 hour ago

Job description

The Opportunity:
More than 80% of Americans own a car and see it as one of their biggest financial commitments, yet managing one still means paperwork, phone holds, and switching between apps that don't talk to each other. Jerry.ai built the first app to manage it all (insurance shopping, refinancing, safety, and repairs) and since launching in 2019, we've grown to over 5M customers.
Every one of those customers holds an active policy with one of Jerry's 55+ insurance carrier partners, and their needs don't stop the day they sign up: cars get added, drivers move out, lienholders change. As a Call Center Agent, you're the person who takes that call, makes the change, and keeps the policy (and the customer) with Jerry.
How you will make an impact:
  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
  • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation

Who you are:
  • You can multitask and manage multiple competing priorities
  • You are passionate about helping others
  • You have 2+ years of experience working in a call center environment

Compensation and perks:
  • Hourly wage: $19.00 - 21.00
  • We will pay for your P&C license (expected within 60 days after starting)
  • Medical, dental, vision insurance, 401K match
  • Ability to work remotely (we provide work equipment)
  • Ongoing training and mentorship from our leadership team
  • An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.
Please note: Jerry.ai is only able to hire employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada. We cannot accept applications from candidates residing elsewhere at this time.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Your car and your home are your most expensive assets. And for most people, these aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Yet the experience of owning them is stuck in the 90s. Every step of the journey - buying, insuring, maintaining, repairing, selling - is fragmented, complicated, and expensive.
Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair or, worse, an accident, and help you sell at the best price when the time is right. That friend is Jerry.
Jerry is building the first AI agent to manage all your physical assets. We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace.
We've reached 5M+ customers, raised $240M+, and have been profitable since 2024. We're now expanding into home, motorcycle, RV, and beyond.
We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

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